Rated 5 out of 5 by Tara1 Best Sheraton I've stayed in years!
THIS IS THE WAY TO MAKE AN OLDER HOTEL beautiful! I loved this hotel. The lobby was great and updated with open area, nice bar and restaurant. Front desk very friendly. Rooms were updated as well with newer furniture, beds. BEST CLUB room of all the Sheraton's I've stayed at. Service was excellent. Trust me, I'm picky and this was a great hotel!
February 5, 2014
Rated 5 out of 5 by Msweetieone Room Block
I am getting married near by in Middletown next year. I visited 7 hotels in the area before choosing this hotel for the weekend of my wedding, as all my guest will be traveling. Of course the value, the service, the cleanliness, and all the little things helped me make this choice. I especially liked the Doggie bed/bowl available and the single serve starbucks coffemaker with complimentary bottled water and real creamer in the room. Most of all the staff is friendly and I can tell that everyone enjoys working here and that says alot.
August 29, 2013
Rated 5 out of 5 by antiques57 High grades for this SPG hotel
Stayed here for 4 nights. This hotel met our expectations. Extremely courteous, helpful staff in all depts. Quite location, yet close to I-91. Quick 15 min. drive to Hartford. Great breakfasts and evening snacks in the SPG Club Level room. Nice indoor pool. Bedroom very quite; did not hear hallway noise. Nice beds & linens. Only minor complaint is you cannot push a luggage cart through the revolving front door; you have to push a luggage cart through the nearby handi-cap door and it is a bit narrow. Very highly recommend.
May 20, 2013
Rated 5 out of 5 by TravelJeep 2nd Time Here
I first stay here for an overnight prior to the renovation and I really like it. My second visit is now after the renovation for a weekend of sightseeing in the Connecticut River Valley area. I really like the improvements from the renovation. This was my first time using a pool with saline treatment as opposed to the standard chlorine treatment. Simply put, the pool was great. This is great spot for the hotel in this region of CT.
August 3, 2013
Rated 5 out of 5 by Cynthia Excellent Service All Around!
We recently booked a 2 day event at the Sheraton Hartford South. The service was impecable, the staff and service is outstanding. We were so impressed by everything we immediately booked our next event with them. The recent remodel is also beautiful! It was a 10 star experience!
March 4, 2013
Rated 4 out of 5 by deerisle Nice hotel near highway
I stayed at this property over a weekend because I was traveling back from a business trip, and it was near Hartford on the highway. I was not disappointed. The Club Lounge was excellent, and the breakfast contained decent hot food. The service was excellent as well.
I was especially impressed with the restaurant. The food was really good, and there was a nice variety-- from higher priced items to more economical choices. The selections of draft beers was also decent. Like everywhere else in this hotel, the service was excellent.
I will definitely seek out this property and stay here again if I'm driving back from New York rather than flying. The only downside was that there did not seem to be a lot of suites available for Platinum upgrades, but that was not a problem for a single, business traveler.
October 10, 2013
Rated 4 out of 5 by BigBill Convenient & Fine Staff
We started staying here when just converted from another brand so we saw all the changes and upgrades. We like the location where it is just below the alternate route to I-84, so we can decide in the morning which way to go. Staff remembers us. However, SPG Floor Club gets over-taxed, way too crowded with too many kids making noise and scarfing up all the free food & beverage, If there is a two guest use policy (Which I think there is) it's not being enforced. Call me grumpy, but I don't want to deal with that sort of thing related to a "perk".
May 14, 2013
Rated 1 out of 5 by AngryK It's $9.99 per night for Internet Service!!!!
I have to say that my stay was great and I felt good until I saw my bill via email - it included $9.99 for internet access, for one night! At the rates that they charge, I expected internet access to be free. I used my cell phone, and I didn't see any charges on the sign-in page, either. It should be in BOLD RED!
What a cheap way to make money.
September 29, 2013