Rated 4 out of 5 by JW26 Nice Stay Overall with a few rough spots
Travel to this area alot and first time I have stayed at this Sheraton. Overall it was a good stay. Love the 'green' option to not have room cleaned in lieu of points/discounts.
Room was nice except the AC blew right on my face while in bed....not pleasant and I ended with a cold.
Breakfast service needs A LOT of work. Service was terrible both days I went. Once with a client. Had to ask for everything...to order, coffee, a check.....seems like they get to you only when you literally raised your hand. Yet there were plenty of people standing around and the restaurant was not crowded at all. I cannot imagine if it were crowded.
I did need more coffee for my room and that was brought promptly.
Overall I'd stay again but service needs to improve a few notches. Even check out was painfully slow and there was no line.
July 26, 2015
Rated 5 out of 5 by elyselibs Very pleasant
The room was clean and comfortable. I would definitely stay there again.
July 6, 2015
Rated 5 out of 5 by TravelJeep 3rd Time, Still a Charm
For this past 4th of July weekend, I decided to stay in this region for the weekend. This time a 2 night stay.. Since I stayed here before for 1 night stays only, this property left me with great feelings. This trip here did not let me down. It is still a charm. The pool was great, as the same when if first used during the summer of 2012.
This time, I decided to try the restaurant. It is good. It is good enough to be considered on the level of a 4 star establishment. The fish and the meats were cooked perfectly. Mouth watering. The salads were awesome.
For sure, the next time I am in the region, this is my goto place. Keep up the great work Ladies and Gentlemen.
July 6, 2015
Rated 5 out of 5 by JonHOU Funeral trip
We were there for my aunt's funeral. You made our trip extremely comfortable and pleasant. Thank you so much!
June 12, 2015
Rated 5 out of 5 by Liv2luvhd Awesome!!
I walked in and was immediately acknowledged, and checked in . No waiting. My room was A-1 top notch. Extremely clean and comfortable. Loved that checkout was 12 noon. Thank you!!
June 8, 2015
Rated 5 out of 5 by Ballston Far Exceeded Expectations
My wife and I chose to stay at the Sheraton Hartford South because we were traveling with our dog, and the hotel was reported to be very pet friendly. In that regard, we were not disappointed. Not only was there no pet charge, but also the hotel gave us a first floor room (#187) with easy access to a side door leading to the hotel grounds.
Having recently stayed at (and been very disappointed by) the Sheraton Hartford Hotel at Bradley Airport, I was somewhat surprised at how nice the Sheraton Hartford South was. If you have a choice between the two hotels, you should definitely pick the Sheraton Hartford South. The proximity to the airport of the Sheraton Hartford Hotel at Bradley Airport isn't worth the aggravation.
One thing I highly recommend at the Sheraton Hartford South is the Sheraton Club option. (Although we stayed on the first floor, rather than the Club floor, we chose the Club option.) The buffet breakfast served in the Club Room was probably the highlight of our stay. (The evening hors-d'oeuvres served in the Club Room were also a nice bonus, even if they weren't as good as the breakfast.)
June 8, 2015
Rated 4 out of 5 by Giz01 Wonderful staff
I've been staying at this hotel for years for work and now doing it for pleasure! Staff are always so friendly and help with all needs. Excellent bar and staff. We always feel like we are at out neighborhood place !
May 26, 2015
Rated 5 out of 5 by PDM1054 Highly Recommend
I stayed last week and as usual the service and staff were excellent. I've been staying here for years and if I ever had a problem it was resolved quickly. the front desk is always courteous and goes out of their way to help you. The bar and lounge staff is one of the best in the area. Make you feel right at home and that's important when you travel a lot. Kitchen and wait staff are excellent. I would not stay at any other hotel while in Ct.
May 26, 2015