Rated 5 out of 5 by FEWH Relaxed and restful hotel atmosphere
Quality of food was excellent but be prepared for a little delay. Food was well worth waiting for though.
November 10, 2014
Rated 2 out of 5 by CalB133 Our room
The room was made small by the wall between the hall and beds. Couldn't get a luggage trolley into the room. The AC vent was high on the wall and directed at the beds, very uncomfortable. The food for our conference was poor.
October 19, 2014
Rated 5 out of 5 by Msweetieone Room Block
I am getting married near by in Middletown next year. I visited 7 hotels in the area before choosing this hotel for the weekend of my wedding, as all my guest will be traveling. Of course the value, the service, the cleanliness, and all the little things helped me make this choice. I especially liked the Doggie bed/bowl available and the single serve starbucks coffemaker with complimentary bottled water and real creamer in the room. Most of all the staff is friendly and I can tell that everyone enjoys working here and that says alot.
August 29, 2013
Rated 5 out of 5 by 1slyse Great place
Another successful stay. Great room, great service.
October 27, 2014
Rated 5 out of 5 by MJ63inCali Above and Beyond
Our team stay here regularly (about 3-4 days every other week). I'd like to give a HUGE Thank You to Mary and Mike, bar/restaurant staff, for always being willing to help. If we need to reserve a section, or "our table", they go above and beyond! The hotel overall is consistent and it make it feel like home away from home while here!
October 22, 2014
Rated 5 out of 5 by Steve1024 Excellent staff and bar and meal dining
The staff at the hotel are very attentive to the needs of its customers. Most of your employees know us by name and engage in lively conversations. They are the best feature of your hotel.
October 23, 2014
Rated 5 out of 5 by antiques57 High grades for this SPG hotel
Stayed here for 4 nights. This hotel met our expectations. Extremely courteous, helpful staff in all depts. Quite location, yet close to I-91. Quick 15 min. drive to Hartford. Great breakfasts and evening snacks in the SPG Club Level room. Nice indoor pool. Bedroom very quite; did not hear hallway noise. Nice beds & linens. Only minor complaint is you cannot push a luggage cart through the revolving front door; you have to push a luggage cart through the nearby handi-cap door and it is a bit narrow. Very highly recommend.
May 20, 2013
Rated 4 out of 5 by Popjake Hotel is adequate
We stayed here for a few days for my son's wedding so we wouldn't have to drive from the shore back and forth. You could not lower the room temperature no matter what you set the thermostat at. The explanation was something to do with the boilers. Very uncomfortable. The beds were very soft. This was a complaint from my wife and other son who had slept in a different room. The staff themselves were very good. The bar staff was amazing
October 19, 2014