Rated 5 out of 5 REally nice bed!
It's hard to do better for a place to stay. Price was good, bed was excellent, room was lovely and gym wel-equipped.
Only gripe is that the wireless coverage was terrible and basically useless in the confence rooms. This was a critical failure in an otherwise excellent hotel.
Rated 5 out of 5 by Tara1 Best Sheraton I've stayed in years!
THIS IS THE WAY TO MAKE AN OLDER HOTEL beautiful! I loved this hotel. The lobby was great and updated with open area, nice bar and restaurant. Front desk very friendly. Rooms were updated as well with newer furniture, beds. BEST CLUB room of all the Sheraton's I've stayed at. Service was excellent. Trust me, I'm picky and this was a great hotel!
Rated 5 out of 5 by MrZero Impressive
I have stayed about 6 to 8 times this year at this hotel and remain impressed with the overall quality of the hotel . The rooms in general are small, but cozy. The lounge is really nice and comfortable to relax in.
What really impressed me with this hotel was the professionalism and attention to detail provided by the front staff (specifically Michael)).
Keep up the great work!
Rated 5 out of 5 by BigBill Up to snuff
Probably a dozen stays here now, all the kinks have been worked out. There was a renovation and some of the staff was a little slow coming up to especially SPG recognition standards. The Front Desk Manager handled it very well taking positive feedback as well as negative to turn this into one of our most favorite roadside stops. The restaurant - "Common House" and bar is a major highlight, we always eat there during our stays.
Rated 5 out of 5 by Msweetieone Room Block
I am getting married near by in Middletown next year. I visited 7 hotels in the area before choosing this hotel for the weekend of my wedding, as all my guest will be traveling. Of course the value, the service, the cleanliness, and all the little things helped me make this choice. I especially liked the Doggie bed/bowl available and the single serve starbucks coffemaker with complimentary bottled water and real creamer in the room. Most of all the staff is friendly and I can tell that everyone enjoys working here and that says alot.
Rated 5 out of 5 by Jay66 Excellent Hotel
As a SPG Platinum-level guest, I stay at a lot of hotels. I have got to say that this is an excellent hotel as compared to other hotels in its category. The rooms are very comfortable and well appointed, the staff is friendly and helpful, the grounds are well-kept and quiet, and the SPG status recognition is good.
For those of you that have club lounge access, I think you will find that this club lounge is well above average. There's a great selection of foods in both AM and PM. I especially like the "make your own" parfait in the AM (fresh fruit, granola, yogurt). As for the food in the restaurant, I had it for the first time last night and I was very pleased. A colleague with me also ate in the restaurant and went out of his way to say how excellent his food was.
Bottom line is that this is a great hotel. My only minor complaint is that it would be nice to be bumped to a suite occasionally. Keep up the good work.
Rated 5 out of 5 by TravelJeep 2nd Time Here
I first stay here for an overnight prior to the renovation and I really like it. My second visit is now after the renovation for a weekend of sightseeing in the Connecticut River Valley area. I really like the improvements from the renovation. This was my first time using a pool with saline treatment as opposed to the standard chlorine treatment. Simply put, the pool was great. This is great spot for the hotel in this region of CT.
Rated 5 out of 5 by antiques57 High grades for this SPG hotel
Stayed here for 4 nights. This hotel met our expectations. Extremely courteous, helpful staff in all depts. Quite location, yet close to I-91. Quick 15 min. drive to Hartford. Great breakfasts and evening snacks in the SPG Club Level room. Nice indoor pool. Bedroom very quite; did not hear hallway noise. Nice beds & linens. Only minor complaint is you cannot push a luggage cart through the revolving front door; you have to push a luggage cart through the nearby handi-cap door and it is a bit narrow. Very highly recommend.