Rated 4 out of 5 by chiranjivi Neatest hotel
I found this hotel very neat and alround enjoyable atmoshere
July 14, 2014
Rated 4 out of 5 by mhadel Room
The Room was Great
and breakfast was also good
June 30, 2014
Rated 5 out of 5 by fail01 Very responsive staff
We checked in very late and the staff was very responsive and considerate. The proximity to the mall makes this an excellent choice for families. The rooms are large and the club on the executive floor is excellent
June 17, 2014
Rated 5 out of 5 by ROSALIE27 ONE OF A KIND HOTEL
As a first timer to stay in 5star hotel all i can say is that so wonderful and we enjoy a lot with my husband. its a great pleasure to be back again as well 100% i recommend to our colleague once we have a visitor will visit in our company. Also yearly we have an iftar gathering i will introduce to our GM as the foods are so delicious. Thank you so much for 2days we stay we really love to come again . WIsh you all the best of luck ...Rosalie Fuentes
June 8, 2014
Rated 5 out of 5 by AHMED82ALI great hotel and staff :)
first of all i would to thanks all the staff there..(Sami..Tareq..Faisal..nader..PHILLIp..mustafa..and all the staff there..they were very friendly and helpfully..and about the hotel it is one of the great hotel ever.. every thig was nice and clear.. and i as a platinum member .. i preffer the poeple for this hotel ..
Ahmed Ali :)
June 8, 2014
Rated 5 out of 5 by maryd54 Great staff, great location
As always, I have been delighted with my stay at the Sheraton Dubai Mall of the Emirates. The staff here go out of their way to make me feel special as a returning guest - thanks for the fruit bowl!!
June 9, 2014
Rated 5 out of 5 by maryd54 Excellent service and venue
As always, the team at the Sheraton Dubai Mall of the Emirates was superb. They go out of their way to make my stay wonderful. In this particular visit, when they found I had come to Dubai for my son's birthday, they arranged for a cake for him - just made the day even more special.
It was my birthday a few days later, and one of the reception team (and I am so sorry I don't remember her name!!) took the time and effort to phone me to wish me a happy birthday - very few, if any, other places where i have stayed go to this trouble to make you feel special!!
April 7, 2014
Rated 5 out of 5 by aleron Its a good stay & Amazing experience
My son loves the Bed & pillow and the room hotel ambiance as well as amaze with the assistance of Mr. Philip in front desk. During check in and check out.
I would like to thank you Ms. Myrla in reservation department for her excellent assistance during my inquiry how to make a booking in your hotel which make our stay enjoyable and memorable experience.
My son would like to come back and have a long stay in your hotel again.
The breakfast is excellent! a lot of food variety, one lady reminded us that it was a womens day which also make us comfortable having our breakfast with their warm welcome and personal interaction with the guest.
March 10, 2014
Rated 5 out of 5 by HusseinM This Hotel is my favourit in Dubai
I love this Hotel, and actually the staff in this hotel is doing super effort to satisfy the customers, I do really appreciate what they are doing. I would recommend this hotel for any person visiting Dubai. I do love all the staff in that Hotel.
April 20, 2014
Rated 4 out of 5 by kthyregod Sure thing!
..., Sheraton Dubai lives up to the Sheraton brand promise; good service, good rooms, good facilities and customer focus. It is a pleasure staying there for business because you know that you don't have to worry about a thing. I will be coming back - again.
June 9, 2014
Rated 5 out of 5 by ManagerSA Nice Stay
I have really enjoyed my stay with my family in the hotel.
April 29, 2014
Rated 5 out of 5 by CECART Welcoming Hotel
The Sheraton staff were very welcoming. The Concerige, Linjan, always had a smile, full of information, and ready to assist. Warm greetings were received throughout the hotel. The breakfast buffet is one of the best I have experienced. I also appreciated the details in food preparation, even from a room service order.
June 6, 2014
Rated 4 out of 5 by derm excellent location
June 8, 2014
Rated 5 out of 5 by Cal11 Brilliant staff
The hotel has very high standards both in amenities and personnel.
The staff are very professional, polite and courteous at all times, nothing is too much trouble for them. The vantage bar is wonderful for socialising as well as giving a great view of the City.
The metro is easily reached as is Jumeria beach.
We highly recommend this hotel and will definitely use it again
May 9, 2014
Rated 4 out of 5 by akko1010 Business - Shop - Eat - Drop
Sheraton at Mall of Emirates offers above option and stops you from going outside to see Dubai. Its a one window operation
June 5, 2014
Rated 5 out of 5 by jackster71 Perfect position
This hotel is in the perfect position for shopping, access to the train, local attractions. Service is top level.
June 3, 2014
Rated 5 out of 5 by maryd54 Excellent Hotel
The service in this hotel is outstanding. Add this to a great location and facilities and it is definitely recommended for both business and leisure travelers.
June 2, 2014
Rated 5 out of 5 by Sherdub14 Hotel Location
Great hotel - very convenient to reach via metro from the airport
June 1, 2014
Rated 5 out of 5 by MAM001 Great Business Hotel
Great location and great for business. Excellent customer service and staff exceptionally friendly. Would recommend anytime.
March 24, 2014
Rated 5 out of 5 by Sergany the hotel enjoys a friendly attitude
I am satisfied with the service provided by the hotel staff in general. but ,in specific I would like to thank the two night and evening managers Mr.Tarek and Mr.Mostafa for the professional attitude and friendly behavior which made me decide to consider Sheraton Mall of the Emarates as my destination in all my future visits to Dubai.
April 28, 2014
Rated 5 out of 5 by Togo79 excellent hotel
This Hotel has excellent location, rooms and service.
May 3, 2014
Rated 5 out of 5 by Dojeh99 Hotel is very well maintained
everything's working correctly without any issues I like the room space with the furniture
April 26, 2014
Rated 5 out of 5 by Happy29 Fantastic
We would definitely recommend the hotel
April 27, 2014
Rated 3 out of 5 by AmedTAJ Ahmed -SUDAN
Poor as a Vaule for Money
June 21, 2014
Rated 5 out of 5 by totti10 All in One
Met my expectations
Good room comfort
Great idea to link the hotel to Mall Of Emirates
April 25, 2014
Rated 4 out of 5 by vjbalan Feedback on your staff Ms. Lagziri
I would like to provide my positive feedback on Ms Lagziri.
She has a very customer friendly attitude and did the best to accommodate my additional requests during my recent stay in the Sheraton – Dubai (room 1732).
It is people like her who hold the Sheraton service level high and ensure customer satisfaction.
Keep it up!
May 21, 2014
Rated 5 out of 5 by Chris1252 Chris
Very nice hotel as always excellent service and great rooms
May 24, 2014
Rated 4 out of 5 by RG3373 Great Service
Had a great stay. Though there was construction work going on, Sundar from the team upgraded us and even though at a higher floor the noise of the constructions was heard, the thought made a huge impact. Thank you.
May 19, 2014
Rated 5 out of 5 by Juardell Convinience amidst convience
Adjacent to the Mall of the Emirates, the Sheraton is a perfect location for both first timers and those returning. The staff is comfortable in English and was able to address my needs. The breakfast bar was good and the views were spectacular.
April 5, 2014
Rated 5 out of 5 by HartamasDude Super Location
This hotel is well located and staff are very friendly and extremely helpful. Cant ask for more.
All problems quickly fixed.
Well done to hotel team and thanks very much.
May 18, 2014