Rated 5 out of 5 by joely Fantastic stay
Great hotel from start to finish,
lovely, helpful staff very nice rooms, great location
March 8, 2014
Rated 5 out of 5 by LuizMotta Sheraton Team
I would like to congratulate all crew team, specialy Shoeb and all concierge staff, that help me a lot to prepare a perfect schedule to my family vacation. He and the staff arrange cars, drives, tickets and reservations of excelent quality, always above our expectation. He was always concern about understand our needs.
Once again, congratulation to all Sheraton Mall of the Emirates team !
March 6, 2014
Rated 5 out of 5 by AustinAnthony Working in Dubai
Spent five days working in Dubai and was well looked after at the Sheraton Mall of Emirates. Made a couple of visits to the Mall but managed to get away without spending anything!
The food in the Sanabel restaurant was excellent and the staff caring and courteous.
The room was comfortable and well appointed providing me with a good working environment.
March 6, 2014
Rated 5 out of 5 by Attitude2007 8 Days of Pleasure
This hotel is exceptional but more important, as a Lifetime Gold, soon to be Platinum, I was thoroughly impressed with the Club room personnel especially Naveed. They truly made this business trip enjoyable.
This hotel is a MUST stay especially if going to the Club level.
March 3, 2014
Rated 5 out of 5 by ANagory Outstanding stay at the Sheraton Mall of the Emirates!
The hotel was great and much superior to other SPG properties in Dubai! However, what made it an exceptional stay for me was the courtesy and personal revognition extended to me by the staff - Mr. Ramadan, Eleen and Jamie was absolutely fantastic and made it a memorable experience. I will return to this hotel on my very next Dubai visit!! Keep it up!
February 24, 2014
Rated 5 out of 5 by Moka999 Valuable Stay
From the moment we arrived to the hotel the staff were helpful,accommodating, great in every aspect specially Ushani at the reception. In addition the nice gesture of sending cake for a birthday the staff observed. It was a friendly gesture that made us feel at home. Overall the whole stay was great from the room service to the housekeeping. I would also like to thank manager Mr. Aman for his great assistance & we will definitely come back again to this hotel
February 7, 2014
Rated 5 out of 5 by Arapino Wait and See
I booked to rooms for my boss was also traveling. Then, I read some of the reviews and I always start with the lower ones. I saw that one of the hotel management always replied apologizing and I was worried if the reviewers were right, I might be in trouble with my boss and have a lousy hotel to stay. Ah, I decided to wait and see.
Well, to my pleasant surprise, what I saw from arrival to departure was all brilliant, great, and fantastic (though the lower lobby is very small). I was extremely well received, check-in was very quick and smooth, the room was beautiful (the view could have been better), spacious, and clean. I used the lounge for breakfast and the food was plenty and delicious. I tried hard to find some faults, but the staff were very friendly, service was timely and great, and the facility was well kept. I will definitely stay there again.
February 21, 2014
Rated 5 out of 5 by Shazzad123 Wonderful
All was perfect i will surly come back
February 23, 2014