Rated 4.4 out of 5 by 356
Rated 1 out of 5 by dodo27 my last stay rating
I was in Sheraton mall of Emirates in Dubai room 1603 for 4 nights started in 14/09/2015
First they didn't find a room with king size bed as they moved me a double bed room
The room was at the end of the floor so it takes 5 minutes every day to go to the elevator
The view from the room was very bad
As SPG gold member I should have late check out but that didn't happen and the reception enforced me to do it at 12:00 PM
As a gold member I should have a complementary gold welcome gift which didn't happen
September 19, 2015
Rated 5 out of 5 by Sandgropers Quality hotel
Could'nt fault this hotel,very comfortable.The staff very welcoming& efficient.
September 4, 2015
Rated 5 out of 5 by AMG87 welcoming
the reception team was amazing Nadeem GSA was so friendly and helpful.
August 23, 2015
Rated 5 out of 5 by FaizaB Excellent stay
Great location, the best pool in Dubai with excellent view, excellent customer service
August 17, 2015
Rated 5 out of 5 The hotel was good
Few bad points like water is leaking outside shower cabin...Air condition is difficult to control
August 8, 2015
Rated 5 out of 5 by Merzoug My recent stay
I would like to thank all the hotel staff for the high quality service they surrounded me with and offered me during my last stay with them. It means the whole world to feel like home. I will certainly come back with great pleasure.
June 25, 2015
Rated 5 out of 5 by IrelandVisitor Super Location and Excellent Staff
The Hotel is in a excellent location for shops and Restaurants, The staff were very efficient and friendly and the breakfast staff were so friendly with always a smile on their face especially the chef cooking the omelettes
June 22, 2015
Rated 4 out of 5 by Aliah Enjoyable stay
very polite personnels and closeness to Mall of the Emirate and easy access to the mall facilities including restaurants and cinema and easy access to metro was really good. The hotel makes u feel friendly.
Room service personnel were late at bringing in your necessary items.
June 13, 2015