Rated 5 out of 5 by Jim14 Excellent Hotel
My stay at the Sheraton was excellent. I was there for 3 days and didn't have one bad moment. The hotel staff was very helpful and the restaurant staff was excellent.
April 16, 2014
Rated 2 out of 5 by unhappyandtired noisy
could hear kids yelling, loud talking and laughing from bar area came directly into room until bar area closed. Had an early departure the next day and didn't get a good nights sleep.
September 8, 2013
Rated 2 out of 5 by Lonn111 Pay for INTERNET WHY????
I will not return to this hotel. Why do I have to pay $10.99 for wireless internet a day!!!!when I can get it free at almost all HOTELS!!!! This is crazy and I will not return!!!
February 14, 2014
Rated 5 out of 5 by kbird pillows
Please keep in mind "not every one love those very soft pillow" You put 4 pillows together and you still have nothing. I rolled up towels to have some support. Please have a choice.
October 10, 2013
Rated 5 out of 5 by phone123 This hotel has friendly & helpful staff
I needed to check my room after I checked out to see if I left my phone there. The front desk staff got me a key and let me go to the room to check for the phone without any hassle.
September 23, 2013
Rated 5 out of 5 by 19TIPP43 ENJOYED STAY
ROOM WAS VERY CLEAN AND COMFORTABLE. HEATING SYSTEM QUIET. IT DID NOT BLOW ON GUESTS. HOW REFRESHING.LIGHTING BRIGHT AND MUCH BETTER THAN MOST.STAFF FRIENDLY COURTEOUS AND HELPFUL.
November 20, 2013
Rated 5 out of 5 by 1987 Good Experience
We were surprised to be in the Executive Wing when checking in, the room was clean, quiet and the bed was very comfortable. I would reccommend this hotel location to friends.
September 25, 2012
Rated 4 out of 5 by dfkaiser56 This otel was convenient
The room was very comfortable, well maintained and quiet. It was very convenient to my nieces wedding venue.
June 3, 2014
Rated 5 out of 5 by sdshaff Great site for visit & meetings
The hotel and staff were extremely helpful and the rooms were very comfortable. I liked the green choice concerning housekeeping and the bonus for choosing to participate.
October 9, 2013
Rated 5 out of 5 by Breeze61 Great Stay
Our room was clean and the beds were comfortale! We had supper one night at the restaurant, the food and the service were excellent. We would definitely stay here again.
September 5, 2012
Rated 4 out of 5 by rjohn662 Sheraton Sioux Falls
Was the first time I had stayed there - was great except we could hear the bar noise until well into the night. Was disappointed in that. Otherwise great place to stay!
October 16, 2012
Rated 4 out of 5 by DD40 A good night sleep
I would recommend if you want a good night sleep, may I suggest not staying in a room facing the courtyard. The noise from the courtyard resonates throughout the room.
December 23, 2012
Rated 5 out of 5 by Erik602 Very Nice Place
The staff at the hotel are all so helpful and friendly. Rhonda went way out of her way to make sure everything was ok during my entire stay and that I felt welcomed.
October 9, 2013
Rated 3 out of 5 by tom74 restaurant needs work
very slow service. staff not attentive and seemed grumpy. food nothing special, eggs for breakfast buffet were cold.
May 19, 2014
Rated 5 out of 5 Director of Consumer Affairs
We had a fantastic time. Rhonda made our stay the best it could possibly be. She went above and beyond each and every time she possibly could. We love her.
July 29, 2013
Rated 5 out of 5 by Northstar59 This hotel sets and maintains high standards.
I have stayed at the Sheraton Sioux Falls several times and have never been disapounted. Great hospitality and the staff that makes you feel very welcome.
October 8, 2012
Rated 4 out of 5 by ChicagoAndy Much Improved...
The Sheraton in Sioux Falls has undergone an amazing renovation and is definitely back in the game for attracting business travelers to stay with them!
July 18, 2013
Rated 5 out of 5 by marathon11 John from Georgia
This is a great hotel. The service was good and the rooms are very nice and clean. I would definitely recommend it if you are going to Sioux Falls.
September 10, 2013
Rated 5 out of 5 by 500Betty This hotel has great features
We enjoyed our stay at the Sheraton. The room was will prepared and very clean. Also, we appreciated the club area and its contents. Thank you, BK.
September 3, 2013
Rated 4 out of 5 by Mrtravel28 Good to see improvements.
Had another stay even though I debated long if I should after my last experience here. I was put on club floor but once again no suite upgrade. I yet have to witness a real platinum upgrade to a suite, but the club rooms are pretty large so no big deal. Upon arriving in my room I had to check if the tv has been fixed since my stay in the same room in June. The tv still hasn't been fixed and has a large red line across it. I reported it again to the front desk but once again no apology. They just said they will try to fix it? You would think they would just do it since it is in their "premium", you've been upgraded room. I wonder what non upgraded rooms have for TVs then?
The club lounge was a lot better this time. I think they finally realized that appetizers should be changed every now and then. Kudos to the hotel for improving the club menu. Can't say anything about breakfast as I had full breakfast in the restaurant. I found the staff in there helpfull, but the food quality was average at best. I will be back, as I can see this place is capable of providing great stays even for platinum guests, I just wish it was on consistent basis.
September 18, 2013
Rated 5 out of 5 by prekteacher Beautiful rooms and wonderful staff
The rooms were comfy and beautiful to stay in. The staff was very accommodating and they were friendly to talk to.
April 28, 2014
Rated 4 out of 5 by craig59 Evening Meal
Evening meal was not good. The bartender was so apologetic and asked me very much to express my concerns. Chef was definitely off this night.
May 18, 2013
Rated 4 out of 5 by JMain Pretty nice for Sioux Falls
Staff was adequate. The rooms are well kept. The property itself is pretty nice. And connected to the convention center. Food was not good.
December 4, 2012
Rated 5 out of 5 by LittleRed Friendly
Everyone is always friendly and helpful. I love staying here when I am on business in Sioux Falls. Thanks and please keep up the good work.
March 14, 2013
Rated 3 out of 5 by RTNYC Convenient
Room was a nice size and staff was friendly but the linens needed replacement. Raised it to management and they said it will be addressed.
October 15, 2012
Rated 5 out of 5 by ggrhunt very friendly staff
Your staff made me feel most welcome! Many thanks, once again. The shuttle to the airport was --- as in previous years --- right on time.
December 5, 2012
Rated 5 out of 5 by Juanie Hotel has great features
Please consider bringing the popcorn machine back to lounge area.
June 3, 2014
Rated 5 out of 5 by coldtraveler Very helpful staff
We enjoyed our brief stay at this hotel. The staff were very friendly and helpful, and the rooms were updated, clean, and comfortable.
December 9, 2013
Rated 5 out of 5 by Jer08 Wonderful bed and friendly staff
We loved staying here. After enjoying the room and staff, be sure to walk around the Falls area -- one of the awesome creations of God!
September 10, 2012
Rated 5 out of 5 by JADMAN81 Unexpectedly Nice
We had a wonderful stay at the Sheraton Sioux Falls. The lobby was outstanding, the room was clean, spacious, well decorated and quiet.
May 13, 2013