Rated 5 out of 5 by Leon Excellent Service
Kudos to the staff who made our overnight stay better than we could imagine.
Special thanks to Gina in housekeeping who found our lost item and returned it immediately to our residence.
January 16, 2012
Rated 5 out of 5 by Debbie54 Executive wing is very quiet and comfortable.
I appreciated the quietness of the executive wing of the hotel, which is where my room was located. It was still convenient to the rest of the hotel and the adjoining convention center.
September 24, 2012
Rated 5 out of 5 by phone123 This hotel has friendly & helpful staff
I needed to check my room after I checked out to see if I left my phone there. The front desk staff got me a key and let me go to the room to check for the phone without any hassle.
September 23, 2013
Rated 5 out of 5 by Racecar7a This hotel had very friendly staff
From the hotel to the restaurant everyone was super friendly!
February 14, 2014
Rated 5 out of 5 by sdshaff Great site for visit & meetings
The hotel and staff were extremely helpful and the rooms were very comfortable. I liked the green choice concerning housekeeping and the bonus for choosing to participate.
October 9, 2013
Rated 5 out of 5 by 1987 Good Experience
We were surprised to be in the Executive Wing when checking in, the room was clean, quiet and the bed was very comfortable. I would reccommend this hotel location to friends.
September 25, 2012
Rated 5 out of 5 by Erik602 Very Nice Place
The staff at the hotel are all so helpful and friendly. Rhonda went way out of her way to make sure everything was ok during my entire stay and that I felt welcomed.
October 9, 2013
Rated 5 out of 5 by Breeze61 Great Stay
Our room was clean and the beds were comfortale! We had supper one night at the restaurant, the food and the service were excellent. We would definitely stay here again.
September 5, 2012
Rated 4 out of 5 by rjohn662 Sheraton Sioux Falls
Was the first time I had stayed there - was great except we could hear the bar noise until well into the night. Was disappointed in that. Otherwise great place to stay!
October 16, 2012
Rated 4 out of 5 by DD40 A good night sleep
I would recommend if you want a good night sleep, may I suggest not staying in a room facing the courtyard. The noise from the courtyard resonates throughout the room.
December 23, 2012
Rated 5 out of 5 by coldtraveler Very helpful staff
We enjoyed our brief stay at this hotel. The staff were very friendly and helpful, and the rooms were updated, clean, and comfortable.
December 9, 2013
Rated 5 out of 5 Director of Consumer Affairs
We had a fantastic time. Rhonda made our stay the best it could possibly be. She went above and beyond each and every time she possibly could. We love her.
July 29, 2013
Rated 5 out of 5 by Northstar59 This hotel sets and maintains high standards.
I have stayed at the Sheraton Sioux Falls several times and have never been disapounted. Great hospitality and the staff that makes you feel very welcome.
October 8, 2012
Rated 4 out of 5 by ChicagoAndy Much Improved...
The Sheraton in Sioux Falls has undergone an amazing renovation and is definitely back in the game for attracting business travelers to stay with them!
July 18, 2013
Rated 5 out of 5 by marathon11 John from Georgia
This is a great hotel. The service was good and the rooms are very nice and clean. I would definitely recommend it if you are going to Sioux Falls.
September 10, 2013
Rated 4 out of 5 by Mrtravel28 Good to see improvements.
Had another stay even though I debated long if I should after my last experience here. I was put on club floor but once again no suite upgrade. I yet have to witness a real platinum upgrade to a suite, but the club rooms are pretty large so no big deal. Upon arriving in my room I had to check if the tv has been fixed since my stay in the same room in June. The tv still hasn't been fixed and has a large red line across it. I reported it again to the front desk but once again no apology. They just said they will try to fix it? You would think they would just do it since it is in their "premium", you've been upgraded room. I wonder what non upgraded rooms have for TVs then?
The club lounge was a lot better this time. I think they finally realized that appetizers should be changed every now and then. Kudos to the hotel for improving the club menu. Can't say anything about breakfast as I had full breakfast in the restaurant. I found the staff in there helpfull, but the food quality was average at best. I will be back, as I can see this place is capable of providing great stays even for platinum guests, I just wish it was on consistent basis.
September 18, 2013
Rated 5 out of 5 by 500Betty This hotel has great features
We enjoyed our stay at the Sheraton. The room was will prepared and very clean. Also, we appreciated the club area and its contents. Thank you, BK.
September 3, 2013
Rated 4 out of 5 by craig59 Evening Meal
Evening meal was not good. The bartender was so apologetic and asked me very much to express my concerns. Chef was definitely off this night.
May 18, 2013
Rated 4 out of 5 by JMain Pretty nice for Sioux Falls
Staff was adequate. The rooms are well kept. The property itself is pretty nice. And connected to the convention center. Food was not good.
December 4, 2012
Rated 5 out of 5 by LittleRed Friendly
Everyone is always friendly and helpful. I love staying here when I am on business in Sioux Falls. Thanks and please keep up the good work.
March 14, 2013
Rated 3 out of 5 by Achtung Sheraton Sioux Falls
Room and staff nice. Charged $10 per night for wifi. Even Hotel 6 has free wifi!
January 13, 2014
Rated 3 out of 5 by RTNYC Convenient
Room was a nice size and staff was friendly but the linens needed replacement. Raised it to management and they said it will be addressed.
October 15, 2012
Rated 5 out of 5 by ggrhunt very friendly staff
Your staff made me feel most welcome! Many thanks, once again. The shuttle to the airport was --- as in previous years --- right on time.
December 5, 2012
Rated 5 out of 5 by JADMAN81 Unexpectedly Nice
We had a wonderful stay at the Sheraton Sioux Falls. The lobby was outstanding, the room was clean, spacious, well decorated and quiet.
May 13, 2013
Rated 5 out of 5 by Jer08 Wonderful bed and friendly staff
We loved staying here. After enjoying the room and staff, be sure to walk around the Falls area -- one of the awesome creations of God!
September 10, 2012
Rated 4 out of 5 by Restless Top sheets
The top sheets were so noisy!! ( to much starch). Roommate and i were afraid to move in our beds, afraid we would wake each other up.
October 1, 2012
Rated 4 out of 5 by Lewis Staff was excellent. Met my needs
They helped with extra towles, Birthday rates, were alway pleasent when arriving and leaving. Bar ender and waitress were excellent.
May 5, 2013
Rated 3 out of 5 by FISCHER42 Hotel needs a few changes
BEDDING/PILLOWS NEED TO BE DIFFERENT QUALITY - WE HAD A PHONE THAT WASN'T EVEN HOOKED INTO THE WALL- END WOULDN'T FIT INTO PLUG IN
July 15, 2013
Rated 2 out of 5 by lindaK Staff didn't meet my needs
There were clothes left in one of the drawers from a previous guest. I asked the front desk to remove them and they never did.
August 6, 2013
Rated 4 out of 5 by Capital wish list
I know that you are trying to meet the needs of many different travelers. I do wish you didn't offer pornogrophy for viewing.
August 1, 2012