Rated 4 out of 5 beds
The hotel was great save the beds. The beds in my room was / were like the left over beds you would find at you relatives house when staying the night. Otherwise it is a great place to stay. Based on the beds, I could not recommend staying here.
October 27, 2014
Rated 4 out of 5 by Roger57 Enjoyed my Stay
This is the 3rd or 4th consecutive year that I've attended a bank conference in the Sioux Falls Convention Center connected by walkway to the Sheraton. I always enjoy my stay. Access to the conference couldn't be more convenient, the rooms are very comfortable, the hotel amenities excellent, etc. Had one of the best burgers I've ever had in the restaurant.
October 3, 2014
Rated 5 out of 5 by Cookiemn Great Hotel
I recently stayed at this hotel on my trip thru SD. I was a little apprehensive at first that as a weekly business traveler whether this hotel would compare to the Westin and Sheraton hotels that I usually stay at in Washington D.C. I was pleasantly surprised when I walked into the hotel. It looked very nice inside and had all the amenities that I am used to in the other hotels I normally stay at. The check-in was quick and efficient, the staff was very helpful, and the room clean and comfortable. I have read the negative reviews and my experience was very different. I would definitely stay at this hotel on my next trip thru SD.
August 12, 2014
Rated 5 out of 5 by SnickersTheCat Excellent Hotel Experience
The staff was attentive, the hotel was very clean, and very nicely decorated. The rooms were newly furnished and comfortable. The only complaint I have is that Internet was not provided and the cost for Internet was high.
September 28, 2014
Rated 2 out of 5 by Cmiller324 horrible experience
terrible staff. our reserved suit had been given away and we were given a less than acceptable executive room that was not nearly as nice. despite complaint, the management did nothing. no apology was made. room cleanliness was questionable. management ignored requests to quiet the children staying at the hotel for a local basketball tournament. children were running, screaming, hitting walls / doors...no action taken by management despite multiple complaints. the staff overall was poorly dressed, horrible appearance as employees and ignored the guests. barkeep was obviously untrained allowing guests to get absolutely drunk beyond belief without cutting them off. outside was not adequately cleaned of snow / ice. pool and spa were not accessible as the children overtook the entire area without ANY SUPERVISION despite posted requirements. children were playing in the fitness center making it impossible to workout. this is the worst experience we have ever had.
March 29, 2013
Rated 5 out of 5 by japete33 japete33
Stay was great; staff was friendly; pool was very nice;
September 25, 2014
Rated 5 out of 5 by Cherie57 This hotel is very nice
I loved this hotel. The people that work there are very kind and helpful, everything was very well kept, the rooms were of nice size, very clean, bathroom was big and a extra mirror for putting on make-up, beds were very comfortable. The only thing I would add, especially if staying longer then a day, is a refrigerator and microwave.
August 25, 2014
Rated 5 out of 5 by Fern27 Wonderful hotel
Great hotel and staff. Rooms very comfortable.
September 22, 2014