Rated 4 out of 5 by 34
Rated 5 out of 5 by gredmond Great hotel in Downtown Charlotte
this hotel lives up to the very high standards set by SPG. Premium service and premium accommodations.
August 31, 2015
Rated 5 out of 5 by Cuse02 Great Conference
I was recently at the hotel for a conference. The rooms had all the comforts of home. The large mirror was a great touch. The staff was very friendly and accommodating. I'd stay here again if I come back to Charlotte.
August 23, 2015
Rated 5 out of 5 by browneyes it was a very nice hotel and excellent staff
The hotel was very nice and staff gave excellent service
August 17, 2015
Rated 4 out of 5 by Guest111111 Decor
Overall it's a nice hotel however the decor is depressing. Hallways have dark brown wallpaper and brown carpet. Rooms have the same dark brown theme. The brown makes everything dark and gloomy.
August 13, 2015
Rated 1 out of 5 by RailroadDude Typical Sheraton
Everytime I am forced to stay at a Sheration they never fail to disappoint me.
This time the bathroom sink had very little water pressure and I was unable to adjust the water temperature, As for the bath tub, the water was either a scalding temperature or luke warm - nothing in between. One night I had no hot water at all and was told to wait awhile it will come back?
My room was made up each day but the trash was never taken out till last day (4 day stay) of my stay.
I wish I had another option - Sheraton is a hugh disappointment to me.
August 10, 2015
Rated 5 out of 5 by JaniceB Outstanding guest service
I was a guest of the Sheraton Charlotte Hotel for 5 months for business. The ENTIRE staff went above and beyond to ensure my comfort. Wade did a wonderful job of managing the SPG lounge and making sure everyone's needs were met. Kelly Anne a the front desk was a wealth of information and kindness. All of the servers in both restaurants were great. The housekeeping staff did an amazing job making sure my room was always immaculate. I would recommend this hotel to anyone traveling to Charlotte.
July 12, 2015
Rated 5 out of 5 by Jewelm52 Great hotel with teeny bathrooms!
Great experience. Staff was exceptional. If you go to the Charlotte, NC location, see Wayne Lyn or Katherine for a seamless experience !
Pool area is awesone as well with cabanas and corn hole!
July 1, 2015
Rated 4 out of 5 by GA50 Great Service!
Water dripped from tub faucet.
June 30, 2015