Rated 5 out of 5 by Melanson5 Had a wonderful overnight stay
The hotel is a great location for overnight airport stays. The staff was extremely friendly and helpful. We received an upgrade and the room was fabulous. Our member status provided us access to the Club room which was fantastic. This was definitely one of our nicest stays at a Sheraton. Short but lovely.
October 21, 2014
Rated 5 out of 5 by LanceM Great Stay
Large clean rooms. Great check in process. Great service with the shuttle.
October 14, 2014
Rated 3 out of 5 by Jimmer Hello? Anyone here?
I only stayed one night, so maybe things improve with the length of stay. Hotel and room were a bit dated, not bad, but not "crisp." Went to the bar for a drink and waited 10 minutes before someone showed up. Dinner was limited and not that good. Breakfast was also limited and my group of 3 ordered the same thing, but not everyone got a complete order. Also had to find someone to come take the order. Airport issue: no directional signage to shuttle buses= had to ask a security person. Overall: convenient place to stay, would consider staying again, but now know what to expect and what will be more difficult to achieve.
September 28, 2014
Rated 1 out of 5 by Vince7 A business hotel not designed for business people
let me first say the staff at the hotel are wonderful. But the "hardware" is terrible. Let me give you some examples.
1. As other reviewers have noted, there are no plugs next to the bed. In fact there are few places to plug in anything in the room. Given that the rooms were recently renovated, this seems to be a huge mistake in design and thoughtfulness for the customers.
2. The wireless internet is TERRIBLE. I mean its so bad, it was constantly dropping out. The only place it seems stable was in the loungeroom and not the bedroom.
3. Why can't I write more? Is there a word limit? GRRRRR....
February 27, 2012
Rated 5 out of 5 by Norm53 Delightful Stay In Chicago
This is a delightful and affordable place to stay when visiting Chicago. The proximity to the airport is great. Staff is extremely gracious and attentive. The workout room had top of the line equipment. I used Cash & Points and thought it was a great deal. I would recommend this hotel for visiting downtown Chicago at a reasonable price.
October 7, 2014
Rated 5 out of 5 by Larry0163 Great location & facilities
The hotel was close to Chicago O'Hare which made it unnecessary to rent a car. Great shuttle service. I attended a workshop conference that was also held at the hotel and the accommodations were great. The rooms were very clean, comfortable and up to date. The hotel staff was excellent. Very friendly and upbeat. I would highly recommend staying at this hotel.
October 2, 2014
Rated 3 out of 5 by PB11 Nice hotel but showing wear
Nice spacious rooms but they are unfortunately showing wear after a recent remodel. My biggest pet peeve in the rooms? Only one nightstand! The showers are also old and showing it. Hotel staff is responsive but the wait staff at the atrium restaurant is not.
September 29, 2014
Rated 5 out of 5 by aadvark76 September 2014
This motel is very clean, modern, spaceous and the rooms large. I liked the couch and bed combinations in the suites. I hosted a business meeting at your site and the service was excellent, but way too much food for the number of guests in the meeting.
I brought my wife with me, and she was very satisfied with the room and atmosphere of the motel.
I was slightly disappointed that the motel did not have a pool, as I like to swim.
September 23, 2014