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Age for Registration Policy

Guests must be 21 years of age or older to check in.

Rated 4,2 out of 5 by 227 reviewers.
Rated 5 out of 5 by First Impressions Mridula C. was at the front desk and set the stage for a great stay. She was accommodating, friendly, and a pleasure to speak with. She deserves great recognition for welcoming guests and answering all questions with a smile! 16 Апрель 2014 г.
Rated 5 out of 5 by 2nd review - Blown Away at the hospitality of this hotel. I reviewed this property over a year ago and listed some of the downsides, to which I felt needed improvement, after staying here again last week. I am simply blown away at how much better everything is this recent stay. First off, I was flying in from a red eye flight arrived exhausted about 5am - I called earlier to see if they could accommodate an earlier check in and they told me being platinum guest absolutely. The shuttle picked me up quickly and Upon arrival about 6am- I was instantly checked in and upgraded to the top floor right next to the club lounge! - They made sure to check if i would need the late check out- (which i didn't) and to go enjoy breakfast in the lounge. Honestly as so many properties are cutting back their lounge services, this hotel still offers hot items in the lounge. Eggs, sausage, bacon, and at night -hot items as well. For those of us who don't drink diet soda and those that don't care for the calories in regular soda. Club soda and cranberry is good alternative. The lounge didn't offer it, but upon talking to the attendant- she spoke manager and comes out with several bottles of small Pellegrinos! & stocked it in the fridge! - This really blew me away and these little things like that which really keep my loyalty to the brand. WELL DONE and MUCH IMPROVED! - Will be returning again and letting my industry friends know a great place to stay near O'hare airport! 16 Апрель 2014 г.
Rated 5 out of 5 by convenient and confortable Hotel is well located near airport. Easy shuttle service and very friendly staff. Room was large and comfortable 16 Апрель 2014 г.
Rated 5 out of 5 by Fantastic Rooms & Food The rooms were spacious and had all the amenities we could wish for. Food for the banquet as well as restaurant food was fabulous. Staff was very attentive, helpful and friendly. 15 Апрель 2014 г.
Rated 5 out of 5 by Great Stay We enjoyed our stay at the Sheraton. Stayed the weekend and took the train into downtown each day. Excellent value for the price. Rooms and everything was spotless. Would highly recommend it. 14 Апрель 2014 г.
Rated 5 out of 5 by excelent customer service I made my reservation with one of your front desk employees. Her name is Melanie, I had a slight misunderstanding with one of the reservation sales agents. Melanie was professional and pleasant, she resolved the problem in a very short time. When I cheked in Narda was the front desk reresentative on duty she also was pleasant and kind. My overall experience starting with Melanie was a positive one. I will surely stay at your establishment again wheather it be business or pleasure !!! Sincerely, Marjorie Frazier-Shaw 11 Апрель 2014 г.
Rated 5 out of 5 by Great Home Away from Home This hotel is near O'Hare and is highly recommended for its location and outstanding staff. The front desk, restaurant, and drivers all go above and beyond to make you feel at home. The hotel was renovated in the last 2 years and is a great place to work and stay. 27 Март 2014 г.
Rated 5 out of 5 by Sheraton ORD 3/21-3/23. Stay Wonderful accommodations with Kibg Suite and upgrade to Club Level! One of the best stays we have ever enjoyed at a Sheratom Prooerty! Please keep up the good work! 24 Март 2014 г.