Rated 5 out of 5 by zzb11 Vistor
The lounge has been remodeled and has excellent service. Every evening the lodge attendant is very polite and friendly. A great atmosphere while being on the road.
January 22, 2016
Rated 4 out of 5 by homecomstructionplacement Ups and downs during construction
The checkin was very friendly and helpful. Was forewarned me about construction. Was even provided ear plugs. The bartender was very friendly.
However, dresser drawers could not be opened due to the cabinet door overlapping. Giving a half inch gap. Pillows are too soft as there is no support. There are four pillows high is standard but the softness does not match the quantity. Thin walls as I could hear the person in the next room snoring. The shower door kept opening while showering. There is also no door handle on the outside.
Overall the stay was enjoyable and the courtyard was gorgeous.
June 28, 2015
Rated 5 out of 5 by Teacher1941 A job well done indeed!
The renovation of the Sheraton Bloomington (MN) is not yet complete, but as of 5 June it's more than a work in progress. Many of the rooms are completely refurbished, and the lobby offers an impressive foretaste of what is to come with the soon-to-open bar and restaurant complex. It's patently obvious that the funds allocated for project were well spent.
June 10, 2015
Rated 1 out of 5 by Agassiz1 Night registration needs attitude adjustment
Spent one night last week an received a good rate. Came back the following week an asked for the same rate or close to that rate . I then was told by the night manager that the customers do not set the rates at this hotel. I left, I would not recommend this Sheraton in Minneapolis Minnesota.!!!
May 6, 2015
Rated 4 out of 5 by MBMN Amazing Service
Hotel is under renovation, soon to be completed; however its still a great place to stay.
I highly valued having my room type preference accommodated, loved the shower experience, loved actually getting shaving cream but was most impressed by Lillian and Deb on staff. Had many questions before booking about the hotel/renovation. They answered them all and I had a great stay based on their insight.
April 30, 2015
Rated 2 out of 5 by dsh2015 Major Renovation underway
While I have enjoyed staying at this hotel in the past the current renovations underway (Jan-May 2015) have now placed it on the avoid list for me. The wait staff are very pleasant and try their best to accommodate the guest but the food and atmosphere is greatly lacking. The front desk clerk at checkout was unable to correct an invalid charge on my account and while promising to send me a corrected receipt same day it did not happen. I had to follow up twice to get the charge removed.
February 22, 2015
Rated 5 out of 5 by Teacher1941 Renovation is hard
If retaining a high level of service in the midst of a massive renovation is a test, then the staff at this facility pass with flying colors. Admittedly, the ambiance of the dinning area is not a patch on the former facility, but food is still something about which to 'write home to mother'.
February 21, 2015
Rated 5 out of 5 by ANIMAL2174 GREAT BREAKFAST
THE PASTRY AND BAKERY ARE DELICIOUS!!
HAS SIDEWALK TO WALK DOGS.
February 15, 2015