Rated 5 out of 5 by kaa123 wonderful hotel
The outlets are excellent. The staff are great and the creek view room/ suite allocated to me was beautiful.
I strongly recommend this hotel.
February 21, 2016
Rated 4 out of 5 by atef Ideal location for a short visit to Dubai
The hotel is an ideal location for a short visit to Dubai. Close to the Airport and 2 minutes away from the hop-On -Hop Off city Sightseeing bus station. Good service and clean comfortable rooms.
December 29, 2015
Rated 4 out of 5 by Razvan Beautiful hotel,good position,a little bit fare from center
Good facilities,free parking,commercial zone near
December 5, 2015
Rated 5 out of 5 by RichSF Well-Designed Rooms and Public Spaces
Every staff member I encountered - from the doormen to the front desk to the cleaning staff to the security team - was helpful, cheerful, and professional. When I asked one person directions to the Dubai Metro, he walked with me outside the hotel to physically show me in the right direction. The people who came to do turn-down service in my room always inquired whether or not I needed anything - and left extra bottles of water each night after I asked for additional bottles on my first night of a five-night stay.
Built in 1975, the hotel lobby, rooms, and hallways have been renovated to reflect current design esthetics. My room was well-designed, with ample closet and storage space, a large bathroom, a desk with easily accessible electrical plugs built in, and a very comfortable bed (also with easily accessible electrical plugs for my mobile phone, which I use as an alarm clock).
There is a good choice of restaurants, from an ample breakfast buffet (complete with a "honey counter" that featured 4-5 different infused honey flavors) to an excellent Italian restaurant that overlook the Dubai Creek. I had a delightful lunch in the lobby cafe, as well.
The Sheraton Dubai Creek is located along the Dubai Creek, with easy access to the Dubai Metro and ferries.
Traveler note: If possible, ask for a room that faces the Dubai Creek, so that you have a view of downtown Dubai. Also, only Starwood Platinum-level guests have access to the club lounge, unlike some Starwood properties that also allow Gold-level members use of the lounge.
[Note: This ii a copy of my post from TripAdvisor.]
December 3, 2015
Rated 5 out of 5 by Giri Pleasent stay experienced with maximum comfort
Good hotel with high bench mark. Very clean, staff were very friendly received us warmly and made us very comfortable. Very good location facing the creek makes it more exciting for a morning stroll along the creek. Shopping centres within reach. Would like to visit once again with family.
November 26, 2015
Rated 5 out of 5 by LouLou1 Perfect as always
Dear Sheraton Dubai Creek Team,
as being a frequent guest in your hotel, it is important for me to feel comfortable and have those things that can make my stay better.
As always till now, I have enjoyed my stay in the Hotel and also the advantages being a Platinum SPG member:)
November 4, 2015
Rated 5 out of 5 by mysore This hotel has great features and customer friendly
I would not hesitate to stay again
October 23, 2015
Rated 3 out of 5 by Mustafa Still One of the Best Deals in Town
I have been staying here whenever I find the price is right. The hotel has improved a lot since it got renovated. The staff was, and still is, one of the best in the business. They are very friendly and helpful. My only issue is I used to be spoiled in this hotel and always get a great upgrade. I guess in my last stay they were full so I ended up with a lesser upgrade. This does not take away the fact that the hotel is one of the best deals in Dubai. If you get the Creek view, you have an amazing view of the city and Burj Khalifah.
October 22, 2015
Rated 5 out of 5 by Verified Reviewer Amazing 1st stay in Dubai
The hotel exceeded all that we expected, the staff were friendly and attentive and made us feel welcome and cared for from concierge, reception, breakfast staff to house- keeping. All staff are a credit to you, well done. .
The interior literally took my breath away, the foyer space is light and airy, our club room very luxurious. A first trip with out the children and most definitely not our last. Thank you
September 27, 2015
Rated 5 out of 5 by vero8586 the hotel is very beautiful and comfortable.
the hotel is very beautiful and comfortable.
September 14, 2015
Rated 4 out of 5 by Jiggsy8 Tranquility
Always stay at Sheraton Dubai Creek. Comfortable, relaxing, reliable and professional. Love the location. Close enough to everything but away from the hustle. Definitely recommend.
September 6, 2015
Rated 5 out of 5 by Alessio The staff went out of their way to make our evening so special
The staff makes a difference, We had a great stay, great people, great food and great ambience. Our guest was so pleased to see how the staff makes them feel at home
September 6, 2015
Rated 4 out of 5 by Mustafa Still One of the Best Deals in Town
In the summer this hotel has some great offers. I took advantage of one of them this month. I thought they have to offer lower prices because no one goes down to Dubai in the Summer. I was wrong. The hotel was full of guests. It is just a smart way to get people to come. Even with the lower than average price, the service and the hotel were up to standards. Make sure to book a room overlooking the creek though.
August 24, 2015
Rated 5 out of 5 by FaizaB perfect location stay
amazing hotel and perfect for the family with an overview of the creek. everything close by could not as for better
August 16, 2015
Rated 5 out of 5 by nofal Enjoyable stay
I've already been an enjoyable stay in this hotel
Everything was wonderful
Reception staff are very friendly
All of dealing with them was they were on a high level of professional
I appreciate everyone's respect
Spectacular views of the creek
Meals were delicious
August 10, 2015
Rated 5 out of 5 by VictorRSA excellent
this has been my second stay at the Sheraton creek and my experience went from great to outstanding. Joshua at the front desk was very helpful! our room was immaculate and very comfortable. a true reflection of a Sheraton hotel.
August 9, 2015
Rated 5 out of 5 by HankFL Facilities and Location Tops
Have stayed at this hotel a couple of times as we host small experience sharing and training meetings. One of few hotels worldwide where I have full confidence all needs will be met. Staff is welcoming, professional, and have a "can do" attitude. Multiple restaurants and breakfast is great. Location is super; walking distance to metro, malls, etc. It is in Deira, a "real" part of Dubai.
July 29, 2015
Rated 5 out of 5 by SSBJ22 Comfortable Hotel
I had stayed at this hotel for 4 days. Room was nice and spacious. Amenities and Room view was good. However, Breakfast spread can be improved as it didn't had much options. Staff's were friendly and professional. Over all good choice to stay with this hotel.
July 22, 2015
Rated 5 out of 5 by OndrejV Top SPG recognition
Stayed just 1night during a longer stopover with two friends when on a return flight from Uganda to Vienna. Booked the cheapest prepaid rate with city view without breakfast. Got top notch SPG Gold recognition when three days before arrival the Customer Relationship Manager mailed me about my upgrade to Club Level with creek view and complimentary club lounge access with breakfast. Appreciate a lot!
June 30, 2015
Rated 5 out of 5 by Monkey1963 AMAZING STAFF
Words cannot express how wonderful the staff was for my stay at the hotel. My boyfriend had made a special request to have flowers delivered to the room before we got there and they were just lovely. My luggage had gotten lost and Mr. Francis the Transportation Supervisor was a champion for me to retrieve it. I caught glimpse of the notes where the staff had called every two hours to help me find it. The room was clean and fashionable and the view of the creek and Dubai was stunning. We dined at both the Italian and Asian Restaurants and were very pleased with the menu and the sumptuous cuisine. I would highly recommend this hotel and plan to stay again myself. I look forward to seeing the friendly staff again.
June 25, 2015
Rated 5 out of 5 by swknutson Great hotel
I was here May 21-25 and was very impressed with the hotel. I booked a standard room and was upgraded to a Jr suite (I'm plat). The room was great and had a wonderful view of Dubai creek. All the staff were so accommodating and would go out of their way to help in any way without going overboard. From the breakfast buffet to club lounge all the staff remembered my wife and I, and would bring refreshments we wanted without even asking. I stayed at 2 other Sheraton's on this trip and this hotel put them to shame. This is truly a great hotel. Thanks so much Dubai Creek Sheraton for a wonderful anniversary stay
June 19, 2015
Rated 5 out of 5 by RODNEY17 Surpassed all expectations!
My wife and I were thoroughly impressed with this hotel.
On every level , all expectations were exceeded.
Even prior to our arrival the timely and obliging responses to a couple of special requests were dealt with absolute professionalism.
The refurbishment has transformed the property - the new smartly decorated rooms and public areas bely the competitive room rate offered. It is great value.
The location is superb especially the access to the old Fort, Souqs, the airport etc and beats hands down many so called more luxurious and newer hotels.
The staff seem to enjoy the uplift the renovation has delivered and are incredibly warm and accommodating.
We have stayed at a number of other Dubai hotels and will definitely be returning to the Sheraton Creek Dubai.
Platinum recognition was delivered on all fronts including a gorgeous corner suite.
June 8, 2015
Rated 5 out of 5 by Hadi59 excellent hotel
This excellent hotel with a very nice location. Very helpful staff with smooth checking process. The location is very prime on the waterfront of Dubai Creek. It is very close to the old city with old traditional shopping from spices to gold.
Luxurious boat restaurants are all the way in along the waterfront just walking distance. Generally hotel is excellent nice rooms and comfortable beds.
May 17, 2015
Rated 5 out of 5 by RaedMohtar Raed Mohtar
Comfortable atmosphere and Professional staff
May 11, 2015
Rated 5 out of 5 by Ramin624 Great Hotel
I would like to recommend this hotel especially to business travelers .the location is good. hotel has been renovated perfectly .
May 9, 2015
Rated 5 out of 5 by Maths Excellent location and service
We stayed 2 nights and we found it an excellent hotel with extremely good service. The breakfast at the Hatta is very good and staff very good.
April 12, 2015
Rated 5 out of 5 by pongo1 Beautiful hotel, wonderful staff
Very good hotel with excellently well trained staff! Everybody is very friendly and helpful, you feel really welcome! Super location at the creek. View over the creek is very relaxing. Breakfast, club lounge, restaurants, lobby with fresh flowers: Everything just perfect!
March 31, 2015
Rated 5 out of 5 by Marine83 Warm and friendly hotel
Thank you very much for the reception team that truly help me to find a doctor when I arrived at the Hotel. All staff is really nice, very friendly and really want to help! The Italian restaurant was amazing! Thank you to make my short stay amazing!
March 28, 2015
Rated 3 out of 5 by OilExec11 Not 5 Star!
Staff were friendly and courteous but not helpful as a result of language barrier. Overall experience was not what we expected for a 5 star property.
We were unable to check-in before 3pm (we arrived in around 230 to check-in but room was not ready. Thankfully we had purchased Club Lounge access and waited in the lounge). Once in the room we discovered the bathtub leaked; after 2 showers there was dirty water all over the bathroom floor. Housekeeping informed us and maintenance of the problem but upon our return at 9pm the problem and dirty water remained. We had to contact reception and an engineer repaired this at 10pm! Later that night we mistakenly received a 5am wake up call. After multiple assurances one was not requested we finally got back to sleep over an hour later. After lunch we received 2 additional calls to apologize and investigate how we got this wake up call...including asking both of us if we were absolutely certain we didnt request!!!! Then nothing further about the outcome from reception.
Finally upon checkout an attempt to charge us for breakfast was made....even though it was included in the pre-paid room rate!
Lastly, we unexpectedly required a taxi so the hotel insisted we use the hotel taxi service. After all our luggage was packed and we were seated in the car, a hotel representative leaned in through the drivers window to tell us we were to pay the driver 75Dhms at the airport! A regular taxi from the airport at arrival was only 40Dhms! Will never stay at this hotel again and certainly will not recommend it to anyone.
March 13, 2015
Rated 1 out of 5 by saleh123 try
N lose anything while my experience in the type of housing for the first time at the Sheraton Dubai Creek Hotel for 6 days with the knowledge I have lived in many hotels in Dubai. All comments will be read very much for many hotels in Dubai, but will not find the truth explicit genuine and sincere. You will find the hotel brings you comfort and calmness, because a room overlooking the creek look great and the location is excellent for chill and shopping close to all services. Permanent smile from all the staff and crew receive a degree of culture, morality and good handling assistance and especially Mr. / Mohammed al-Najjar,a professor / Tahir Algerian.
Everything exists in hotel (buffet breakfast variety + meals club noon and night + variety Restaurants + lobby widely + gym + pool + bar + taxi services + parking + Free Internet + permanent Cleaner + full service for guests + ....) Try this time will not lose anything
March 5, 2015