Rated 5 out of 5 by Jimmy60 This Hotel is Excellent
I was re-welcomed at this hotel after 9 months of renovation and I felt at home. I cannot describe the assistance and responsiveness of the staff. My recent stay was truly A OK.
April 16, 2014
Rated 5 out of 5 by CJSpain Great hotel for business and short stays
Highly recommendable due to its central location and close to airport,its ideal for business & short trips. Staff very welcoming and a choice of three restuants (Italian/Indian and Japanese), there is also an English Pub as well as a comfortable lobby area where you can order coffee and cakes.
Check-in staff are most welcoming and helpful and hotel offers free town car airport transfers for Club Executive room bookings and you get access to the business lounge too so worth paying the extra.
November 25, 2011
Rated 2 out of 5 by Stephen4976 Disappointed by Stay
A great brand, but this hotel did not live up to expectations. Club Room perk of free shuttle service: driver never arrived at Dubai Airport, and the front desk would not compensate for alternate tax service. No manager on duty when arrived. Additionally, I had to email numerous times to get SPG stay credit--and points awarded were 1/2 of stay rate. No wifi in Club Guest Room, and very slow LAN internet.
On the other hand, the location is an easy 10 minute drive from the airport and serves good (yet predictably expensive) food.
Would not stay again, given other Starwood choices in the vicinity. Cannot recommend this hotel past on experience.
November 5, 2011
Rated 4 out of 5 by Ali88 Great Location and Classic Look
The hotel is beautiful and in a wonderful location. I had a Club Creek View room, which was nice and spacious with lovely views of the Creek. The floor to ceiling windows allow you to enjoy this key feature. I personally like the classic look especially when it is complemented with modern ammenities such as flat screen TV, high speed internet connection etc...
February 8, 2012
Rated 4 out of 5 by Ghazali great stay
It was great stay. Only what we miss is well done club lounge, absolutely dry. I hope next time I see the change with variety of refreshments to make a stay enjoyable.
December 27, 2011
Rated 5 out of 5 by Campos64 Sheration Dubai Creek
Absolutely fantastic. Great position, staff were absolutely fantastic, very courteous and helpful. We'd stay here again for certain.
June 10, 2013
Rated 5 out of 5 by Michael1946 Great Hotel
Always the same at the Hotel Sheraton Dubai creek that is why we have stayed 6 times
January 9, 2013
Rated 5 out of 5 by Vincos Perfect Example of its Brand
Set in the very urban context of Deira, this hotel nevertheless has a lovely location overlooking the Dubai Creek and more the atmosphere of a resort than a business hotel. I personally don't mind the "period" style of the Atrium Lobby - with fountain and Arabesque plasterwork ...it felt quite in line with vernacular style. The lobby level Club could be a lesson to similar facilities in other properties - smooth and welcoming at check-in, well-stocked and delicious at breakfast and Happy Hour. Beautifully and newly decorated.
SPG Recognition was very good, I received a personal welcome email prior to arrival with an offer for a complimentary airport pick-up which I took advantage of and much appreciated. I was upgraded to an executive suite with an exceptionally large and comfortable bath room that included a two-person oval tub and beautiful. marble. As well as a surprise in-room amenity, I received my usual points and, delightfully, a complimentary upgrade to full breakfast in the Vivaldi Restaurant. This was exceptional with omelette station, various ethnic breakfast items and lovely outdoor terrace seating overlooking the Creek.
While it is true that some aspects of the decor and some furnishings are dated, I don't feel this takes away at all from the total positive experience.
March 21, 2012