Rated 5 out of 5 by Sisa13 This hotel has very friendly and competent staff.
Nice hotel, very good decoration, wonderful rooms, delicious breakfast, very friendly and competent staff !
November 11, 2014
Rated 5 out of 5 by danosky the hotel has fantastic features
this hotel meet the five star quality, i will always come back and recommend this hotel to friends and family
November 19, 2014
Rated 5 out of 5 by Fiona0128 great feeling with this hotel.
My feelng is back at home. All staffs are smiling with us. Take care about our meal when we late check in. I feel relax in the hotel.
November 18, 2014
Rated 4 out of 5 by Silverhair Very good to stay relaxed.
Even in a congested area, I could enjoy the tranquility in the room where I had very sound sleep.
November 17, 2014
Rated 4 out of 5 by JoyStay Best of Dubai
It was short two days, however the Great first impression and consecrate care by Mr. Jack made it a memorable one for me and for my family.
Of course, we asked for the early check-in on a Friday morning. Moment I said my Brother just arrived after 15 hours non-stop flight. Mr. Jack did not looked at me again from his screen, till the mission accomplished. I know what is takes for my friends that the Front Office and Housekeeping when we ask for unthinkable.
Hat’s off to Mr. Jack!
November 10, 2014
Rated 5 out of 5 by CJSpain Great hotel for business and short stays
Highly recommendable due to its central location and close to airport,its ideal for business & short trips. Staff very welcoming and a choice of three restuants (Italian/Indian and Japanese), there is also an English Pub as well as a comfortable lobby area where you can order coffee and cakes.
Check-in staff are most welcoming and helpful and hotel offers free town car airport transfers for Club Executive room bookings and you get access to the business lounge too so worth paying the extra.
November 25, 2011
Rated 4 out of 5 by concorde01 Great view and calm
entire renovation with a great view on the river and over Dubai.
Good pool, very good lounge.
Calm, just for vacations or business.
Poor offer on coffe shop in the evening, but it will be done shortly.
Very good italian restaurant one of the best in Dubai.
October 31, 2014
Rated 2 out of 5 by Stephen4976 Disappointed by Stay
A great brand, but this hotel did not live up to expectations. Club Room perk of free shuttle service: driver never arrived at Dubai Airport, and the front desk would not compensate for alternate tax service. No manager on duty when arrived. Additionally, I had to email numerous times to get SPG stay credit--and points awarded were 1/2 of stay rate. No wifi in Club Guest Room, and very slow LAN internet.
On the other hand, the location is an easy 10 minute drive from the airport and serves good (yet predictably expensive) food.
Would not stay again, given other Starwood choices in the vicinity. Cannot recommend this hotel past on experience.
November 5, 2011