Sheraton Kampala Hotel

  • Ternan Avenue,
  • P. O. Box 7041
  • Kampala,
  • Uganda
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Rated 3.4 out of 5 by 82 reviewers.
Rated 4 out of 5 by Good Business Hotel At check in I was given an upgrade to the club floor, as the website said it was not operational, so did not book it. The rooms, feel dated, and the air con is not very effective. Bathroom is very small, and shower feel very tight. The shower curtain should be replaced by a glass screen, as the width in the shower with the curtain is not much. Club lounge while small is very satisfactory. Staff are excellent. Small complaint is that Happy Hour starts at 6pm, but drinks were not brought up till 6,30 pm, and then the white wine had not been chilled. Good food selection throughout the day. Had a late check out, so was happy. July 2, 2014
Rated 4 out of 5 by Kampala Sheraton A god business hotel, but rooms are a little tired. On this trip the internet service was poor, which is unusual. July 11, 2014
Rated 3 out of 5 by Hotel rooms & bathrooms needs to upgrade Bathrooms and rooms needs to be upgraded as it is very outdated, room was very noisy as it was above the bar /entertainment area June 29, 2014
Rated 4 out of 5 by Sheraton - kampala Great hotel, comfy bed and pillows. Great diversity of channels - good food, friendly staff. June 29, 2014
Rated 4 out of 5 by Fantastic and very nice Hotel I think the hotel has very good location, facilities and layout. June 23, 2014
Rated 1 out of 5 by Want good service? go elsewhere ! I stayed here before and was just ok, so decided to give it a go again to see if it was any better. It wasn't !! Staff training is non existent and it shows. Laundry was taken and promised back next morning before 7.30 as I was checking out at 8. It was not finished and infact turns out it had been forgotten al together. The manager would not come in person to speak with me and the reception desk LIED when telling what was going on. the rooms are very tired now are are in need of an upgrade. needless to say, when in Kampala next I will be going to the hotel next door which also have a good bar !! May 22, 2014
Rated 2 out of 5 by This property is a far cry from Sheraton standards Right from the airport transfer to the allocated room, the standard of facilities/services were far below Sheraton standards. To begin with, the car wasn't comfortable and maybe for that reason it wasn't even branded. Then the room allocated didn't have its lock in working order. After spending two hours on it, the maintenance team had to really struggle to get operations people to allow me to be moved to another room. Of the four nights that I stayed, on three nights,there was no coffee powder in the room, apparently because of supplier/planning inefficiencies. April 29, 2013
Rated 4 out of 5 by My Stay experience Hello, I'm staying here for three weeks. although I enjoyed specially the Gym and Swimming pool but there are many things need to be enhanced as surprised me found them at Sheraton. Things are: 1. Internet is not consistent. Disconnected specially at night. 2. Wi-Fi is very weak. At Main restaurants no signal. in the business club no signal. At the swimming pool no signal. 3. Laundry price is crazy!!!. Thats unbelievable. ie, Socks pair is 4 $!!!. With this price I can buy new one. I used to send my clothes outside. 4. Main restaurants prices is too high. i,e: The Club Sandwich is 45000UG is equal to 18 $!!! many residents are going out to eat for that! Those comments is for you to enhance. May 14, 2014
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