Rated 3.4 out of 5 by 92
Rated 5 out of 5 by Comba123 Excellent Hotel
Super Staff Hospitality.
August 14, 2014
Rated 4 out of 5 by AndyM64 Sheraton Kampala
Good room; good staff friendliness; good breakfast, but could have had a bigger choice for other meals especially as the hotel is not close to other restaurants.
But main problem was internet wifi access which was terrible when I stayed there. People travelling for business expect without question good internet access in a hotel like this. I repeatedly raised this issue with the hotel and was not satisfied either the responses. Even if you are upgrading the system you have to get able to offer guests needing wifi access some alternative facility even if it has to be individualised.
August 3, 2014
Rated 5 out of 5 by Shyirc Good hotel
Improvement of your internet connectivity
August 9, 2014
Rated 4 out of 5 by BuzzClik Wonderful support staff. Lovely hotel.
This was my first stay in Kampala, and the Sheraton was a great choice. The atmosphere was warm and friendly. The hotel has lots of amenities. Internet connections were a bit spotty, as was television reception. Otherwise, the experience was outstanding.
August 8, 2014
Rated 4 out of 5 by TomasB Wireless network problem
At the hotel there were notifications that the wireless network could have some issues due to upgrade. However the wireless network was down the entire weekend and as an engineer myself I can't see how it can be down for an entire weekend due to upgrade. Below expectations indeed.
August 7, 2014
Rated 3 out of 5 by rngk2014 Kampala Sheraton
The following things were not working and reported as faulty. I suggest care is taken to ensure all facilities are in working order before the room is given out.
- Air Condition
- Bathroom Mirror lights (as the bathroom had very few lights, without the mirror lights its hard to shave)
August 6, 2014
Rated 3 out of 5 by Billy1970 Fine hotel, in Uganda...
I have more than 160 nights in hotels (+90% are in 5 stars) a year, most of these are in the Middle East - this means that I am used to a very high standard.
Sheraton Kampala is a fine hotel in Uganda, but I will be surprised, if it is not one of the worst Sheratons in the world. :-)
August 2, 2014