Rated 4 out of 5 A very pleasant stay...
I came for a family reunion. There was another big family at the hotel which made it cumbersome but that's just the way it goes! I had a very comfortable stay. The hotel is quiet and in a very nice community. The staff was attentive and very pleasant. I would stay here again.
July 28, 2014
Rated 5 out of 5 by Haigster Great staff!
The staff at the Cerritos Sheraton is friendly, attentive and makes your stay very comfortable. The location is ideal for a business traveler, it's near restaurants, shopping, entertainment and more.
July 26, 2014
Rated 4 out of 5 by larsonwm Nice Hotel, But Hate Being a Second Class Citizen
Overall, the stay was great. The room was very nice and the facilities are what I would expect from Sheraton. Fabulous bed, good facilities overall.
As a regular traveler, it appalls me when I consider the dirty little secret of hotels...the more you pay, the less you get. You're already paying premium for the room, and then you have to pay for things that other hotels for much less give you. Wireless? Sure, at $10 per day...what? Who does that still? No microwave to warm up my chilled beverage, no fridge for my dessert after dinner. Not surprised, but it still is one of those things where the premium price just doesn't give you premium results.
Then there's my favorite. It's been a very LONG month of travelling. My reimbursement check is waiting for me back at the office, but I'm maxed out on my card because of how much travelling I've done...so I did the unspeakable and asked if I could use cash as a deposit. I gave my $100 at check in...then when I check out it took nearly 12 minutes. Had to confirm that the room was OK, had to count towels, had to make sure I didn't do anything. Really? I'm a regular traveler who had cash...but my card was maxed from 20 days straight of traveling, flights, cars, etc. I was treated like a second class citizen. Given the choice, I'll really need to consider whether I want to continue to support Sheraton.
July 26, 2014
Rated 5 out of 5 by HappyHubbie Thanks for taking care of my husband
My husband wanted to take a short business trip to LA and I signed him up to stay at SPG. He doesn't have status w/ SPG but I am a gold member. Thank you for taking good care of him. He couldn't be happier w/ the accommodation.
July 20, 2014
Rated 4 out of 5 by Durai1 Cerritos Sheraton -a Starwood hotel
Stayed there overnight to attend a function in the Cerritos Performing Arts and Theater. Beautifully located, had to just cross the road to go to the theater! Hotel is fine, probably needs upgrade of the bathrooms, etc. Hotel staff are all very courteous and attentive to our needs. Will definitely stay here again when the next opportunity arises.
July 14, 2014
Rated 5 out of 5 by Jupitor74 Exceeded Expectations
Compared to other hotels in this price range, Sheraton Hotels are superior because of the design, cleanliness and maintenance of their facilities, the excitement and expectation that is created within the lobby, and their Staff members consistently offer a higher level of customer service. No complaints because they are experts at paying attention to the details. I am always pleased with the value and experience of staying at a Sheraton Hotel.
July 8, 2014
Rated 4 out of 5 by OldeReno 4th of July in Cerritos
I had box seat viewing of the Cerritos City firework display from my room.
July 8, 2014
Rated 4 out of 5 by petpig room service/food bar service
poor food service - wrong order - cold coffey - inferior food quality - slow and unskilled bar service
July 4, 2014