Rated 3 out of 5 by Bandit702 Furniture Comfort
Third stay at this location. Love proximity to shopping & eateries. One area that could use some attention was the size of the chairs in the room. They were undersized, low to the ground, and were uncomfortable for me to sit in. The chairs in the lobby would be the more appropriate size for chairs in the room.
August 13, 2014
Rated 5 out of 5 by mechazzang great stay
no problem with the stay. baby crib was given but not used, too deep to be used.
Breakfast package was purchased and pleasantly used.
August 10, 2014
Rated 4 out of 5 by CisconTinanKy Overall was a good stay
Same associate who checked me in also did my check out - very friendly, engaged in conversation, inquired on reason for my visit and even offered suggestions on where to go - I was looking for a natural history museum for my son and he recommended LA Museum. Thank you. My apologies - I do not recall his name. I did not get to experience F&B as we were out most of the time. Lobby area was very cold. No safe or refreshment center in room.
August 4, 2014
Rated 1 out of 5 by ckftmdks Bad experience
Assigned water flooded room.
Two days complaints finally transferred to different room which was in the same floor and the new assigned room was flooded too. Some area of carpet is still wet.
Room telephones won’t work so physically wallk down to front desk to complaint about the room. It was very frustrated and had really bad times.
August 1, 2014
Rated 5 out of 5 by jboca44 This hotel is convenient
Commendation to Manuel A. for being helpful and responsive to all our needs Manuel A. Iis the best!! while Alfredo V. embarassed me in front of my 3-year old daughter, brother and other customers because my 3-year old daughter packed 2 tiny boxes of cereals in her backpack for her snack at the airport - the innocence of a 3-year old...how much is the 2 tiny boxes of cereals??
July 29, 2014
Rated 4 out of 5 by travelgirl60 A very pleasant stay...
I came for a family reunion. There was another big family at the hotel which made it cumbersome but that's just the way it goes! I had a very comfortable stay. The hotel is quiet and in a very nice community. The staff was attentive and very pleasant. I would stay here again.
July 28, 2014
Rated 3 out of 5 by mellorae Average Stay
Nothing that stood out as exceptional in any way but nothing negative either.
July 1, 2014
Rated 5 out of 5 by Haigster Great staff!
The staff at the Cerritos Sheraton is friendly, attentive and makes your stay very comfortable. The location is ideal for a business traveler, it's near restaurants, shopping, entertainment and more.
July 26, 2014