Rated 5 out of 5 by HappyGuestFeb2014 Employees go the extra mile for you.
Due to the snow storm in ny in mid February, I needed to extend my stay after I checked out of the hotel. The staff figured out how to accommodate me during a busy period for them. Additionally, Francisco De Anda (Executive Housekepper) went out of his way to find me after I left the hotel to return my ID badge instead of simply returning it to lost and found!
24 febbraio 2014
Rated 5 out of 5 by Vampire1 We just got lucky!!!!
Thus place was a great find. We wanted to find a place close to our destination which was the Cerritos for Performing Arts Center and this place was perfect!!! We just parked our car, walked over to the hotel, and when it was time for the show to start, we walked out the front door of the hotel, and CPAC was right there. Very convenient!
17 febbraio 2014
Rated 5 out of 5 by Brittany1606 This Hotel was very accomodating
Bellman was ABSOLUTELY wonderful! He helped me with packages I had coming in to the hotel as well as ones that I needed shipped out. He was the first person I came across when entering the hotel and set a great tone! What an asset to have! I also loved the vochure for declining to have my room freshed up after the first night of my stay--Great promotion! ALthough, I wish I would have had Wi-Fi access included in my stay and available in my room.
21 gennaio 2014
Rated 5 out of 5 by FerCar60 Human touch! Congrats!!
I spent more than 10 nights just recently, going in and out left and right in my once a year vacation. Came down with terrible Flu and Staff took a lot of initiatives and made me feel at home eventhough I was sick in the room. All senior staff were aware of me and my family, this was even more interesting when I tried to reach General Manager to thank her, the hotel was in the middle of a change and there was no GM, this indicates that people know what they had to do and they really care for the guest, wether the boss is in or not. I will definetly recommend and come back to this property when in LA, with perfect location, good humble efficient service, and great human touch!!
19 gennaio 2014
Rated 5 out of 5 by roadrunner8387 Wonderful hotel
I had a wonderful stay the room was great! Clean, new, professional and not too expensive. I will be coming back !
14 gennaio 2014
Rated 5 out of 5 by jnm1963 Nice place to stay
Hotel has a great staff and is located in a great area. Many things around the hotel, shopping, dinning, activities and all within safe and easy walking distance.
Clean and quiet rooms
Good internet connections.
4 gennaio 2014
Rated 5 out of 5 by lilydog Great Food & Service
The Staff is very friendly and helpful. The food was outstanding for breakfast and in the bar grill
29 dicembre 2013
Rated 5 out of 5 by KabaFusionCEO Staff is great
From the front desk, to the security guy, to room service, and house keeping to the restaurant and bar area staff, everyone is just great. At the Front Celena, Security James, restaurant Alfredo and Gloria, all great. Even the manager and the assistant manager are great. I stay for 2 weeks at a time and I love it. Same with all my staff.,
24 novembre 2013