Rated 5 out of 5 by traveler2900 Great hotel
Best location. Front desk was very helpful.
May 20, 2015
Rated 5 out of 5 by MWIL212 Pleasantly Surprised
My first time stay at the Sheraton Midtown and the room , location, and the gym were great. The bed was very comfortable. The elevators were very fast which is important for a tall hotel.
May 19, 2015
Rated 4 out of 5 by aidster great location for theater, park, subways
very large meeting hotel, but got good service at checkin/checkout and concierge
was quite helpful. lobby is very crowded with groups and not much atmosphere.
but great location and room is well outfitted, clean, beds great.
cons: in mid may, couldnt get the room temperture cold, just cool-ish. not sure if this was in between time for air. Also, please replace refrigerators that cant be used by guests, only racks filled by hotel that charge you if you move the contents and no room for our snacks.
May 19, 2015
Rated 4 out of 5 by RonEarle Enjoyable stay
We visit NYC a few times a year and found this Sheraton exceeded our expectations...of course the location is very central and convenient to 'everything' and the staff were most cordial and helpful. As SPG members we were disappointed with the WiFi charges but when we mentioned it a staff member rescinded the fee. We truly appreciated that gesture.
May 18, 2015
Rated 4 out of 5 by PeterVIP Sheraton Times Square
This hotel has a great location and wonderful staff. The SPG recognition is a huge benefit (thank you Cynthia M), and the SPG Lounge is nice (I miss the hot food apps).
The Lobby Bar food is a frozen food failure. Way below standard, and not acceptable.
All the staff respond eagerly to ANY request. Really, really nice people.
May 13, 2015
Rated 3 out of 5 by Brittany1226 Overpriced and overrated
I stay at this hotel almost weekly (not by choice) and in general find it to be overpriced, overrated and not very clean. It's a typical midtown hotel on a good day, but I've had better stays at other brands in the area.
May 12, 2015
Rated 4 out of 5 by TomDPhxvl Great location
Hotel is located within easy walking distance to Times Square, Central Park and several subway lines. Room was nicely decorated and clean. However, at the time of our stay, the windows were in need of a good cleaning. Front desk was efficient. There is a $4 fee per bag to hold luggage before check-in and after check-out. Attached parking facility is a helpful convenience.
May 5, 2015
Rated 4 out of 5 by SBS6142 Great Spot
Great location, very central. Clean nice rooms, the bedroom I got had a queen size bed and was very small, but I had no issue with that. I asked for a VERY late check out time and it was given to me (just choose the time when you make the reservation on spg.com).
Two things that I was disappointed about, using the gym and internet was at an additional cost. I stay at Starwood hotels very often (3 different hotels in 2 weeks) and those are usually included. Other than that, I found that $189 (before tax) is an OK rate compared to the other hotels around.
Overall, I would recommend this hotel.
May 2, 2015