Sheraton New York Times Square Hotel

  • 811 7th Avenue 53rd Street
  • Nueva York,
  • Nueva York
  • 10019
  • Estados Unidos
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Rated 3.7 out of 5 by 2161 reviewers.
Rated 5 out of 5 by perfection!! even when this hotel is fully booked everything is always prefect. People are great and so is the location June 21, 2013
Rated 5 out of 5 by My home When I stay in this hotel I feel im home, the stuff friendly, kind, I love them all, , Thanks......Thanks August 22, 2013
Rated 5 out of 5 by The hotl is Great The hotel location, features and the new decoration make this hotel very comfortable and I feel like home August 18, 2013
Rated 2 out of 5 by 5 star but 2 star service club lounge, over crowded, no control, screaming kids. asked 3 times to get room cleaned, never happened. June 28, 2012
Rated 5 out of 5 by Very Big hotel Big hotels in big cities are hard to up keep but the recent remodel shows that Sheraton is up to the task February 11, 2013
Rated 5 out of 5 by Great Hotel The Club Lounge was well stocked. VIP guest service Director was great. She made our stay very memorable. August 12, 2012
Rated 4 out of 5 by Exceptional service/price Check in was easy and friendly. Molly Chiristie was awesome and quickly met my requests with ease. November 18, 2013
Rated 3 out of 5 by Small room When we arrived we found the room small and the bed appeared to be an oversized double not a full queen. December 16, 2012
Rated 4 out of 5 by Good location The location is great, the rooms are ok, but the breakfast is under the SPG hotels I had already put up. March 12, 2013
Rated 3 out of 5 by jody1 I know this is New York but the room is small. I was happy that we received the group rate for the trip. December 10, 2012
Rated 4 out of 5 by Wonderful Staff, Noisy Room My stay at the Sheraton New York Times Square hotel did not start out well, but ended up alright! I called ahead and was told that I should be able to check in to my suite at 3pm - I arrived at 2 and was told by the first receptionist to wait until at least 5 because my room was not ready. However, when I went back at 4 to see the status of my room again, Edwin took time to go above and beyond and find me a clean room. His service was exceptional and he definitely made my stay worthwhile. Edwin did warn me that the room (suite on the top floor) was next to some elevator and thus there could be some noise, but I was not prepared for the loud humming that kept me up at night. Further, the bedroom was connected to another room by a door (albeit locked) but we could hear EVERYTHING that was going on there. Luckily we had a quiet neighbor but it was awkward to listen to him rustle with his plastic bags and move around early in the morning (you could hear it that well). The Club Lounge is excellent, with complementary water, juice and soda. The breakfast was wonderful, though I did not have a chance to try the dinner snacks. Overall, great hotel, great location, especially if you have Preferred status and are not stuck on the first 20 floors with a huge high school convention which makes the elevator lines insanely long (separate elevators for floors 29 and up :)). April 1, 2014
Rated 5 out of 5 by ida the hotel is excellent, good location near the time square close to central park and Rockefeller center January 9, 2013
Rated 5 out of 5 by Location , Location, Location walking distance from Times Square Subway outside door, and choces of food and entertainment every step November 19, 2012
Rated 5 out of 5 by great hotel in a great location Service was excellent, food excellent, rooms good size for New York, view was amazing good job sheraton June 26, 2012
Rated 4 out of 5 by This hotel's lobby was too crowded The lobby was always too crowded, other than this I did not encounter any problem. It was a good stay. August 6, 2013
Rated 5 out of 5 by Great location Great location! Newly renovated rooms was very comfortable. Staff were very helpful and accommodating. February 20, 2013
Rated 5 out of 5 by Fantastic long weekend away Very smart and comfortable hotel in an excellent central location ideal for sightseeing and shopping. May 14, 2013
Rated 5 out of 5 by Great stay at great price In NYC on business, secured a great rate, and was pleasantly surprised how much i enjoyed Will return March 4, 2013
Rated 5 out of 5 by The total hotel experience was great! All staff were very helpful. The room was clean and comfortable. I will definitely stay here again. September 16, 2013
Rated 5 out of 5 by NYC Hotel Show This is a great hotel and love the new rooms. Would like to sleep on the new Sheraton Suite Sleeper. December 14, 2012
Rated 5 out of 5 by Fantastic stay! The hotel is in a great location, our room was a fabulous junior suite, and the staff was excellent. March 4, 2013
Rated 5 out of 5 by THIS HOTEL MET ALL OUR NEEDS LOVED OUR ROOM- STAFF VERY HELPFUL WITH A SMILE-LOCATION PERFECT- MET ALL OUR NEEDS December 26, 2013
Rated 5 out of 5 by The hotel has a great location! The Sheraton New York is in the perfect location. Its in Time Square but not congested. I loved it! December 3, 2012
Rated 2 out of 5 by the hotel rooms are too small You can shut the lights and turn off the TV without leaving your bed. That's how small the room is. October 30, 2012
Rated 3 out of 5 by May 4-6 Stay Only negative item was room wasn't cleaned until 3P.M even though staff was notified hours before. May 7, 2013
Rated 5 out of 5 by Great hotel and location Comfortable and clean hotel that is central to landmarks, transportation options, and restaurants. May 8, 2013
Rated 5 out of 5 by great location the staff and rooms were excellent. for a trip to NY the location was great. keep up the good work August 6, 2012
Rated 5 out of 5 by Sheraton New York Excellent location, very central to most attractions. Convenient to catching hop on hop off buses. January 12, 2013
Rated 4 out of 5 by Nicely renovated hotel Perfect location, newly renovated & Very helpful, friendly staff. I highly Recommend. December 15, 2013
Rated 5 out of 5 by Outstanding location Service,location,and professionality fit the description of this fine hotel. January 6, 2014
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