Sheraton New York Times Square Hotel

  • 811 7th Avenue 53rd Street
  • New York,
  • New York
  • 10019
  • États-Unis
  • Carte

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Rated 3.7 out of 5 by 2156 reviewers.
Rated 4 out of 5 by This is hotel is a great location The hotel is well located in Times Square close, to Rockafeller Centre, Radio City, Central Park and many other sites. April 9, 2013
Rated 5 out of 5 by Great Stay Nice location. Check in was quick and easy. Little problems at check out separating the bill. Overall stay was great. March 12, 2013
Rated 5 out of 5 by Centrally located Love the location of this Hotel few blocks to well known locations: Time Square, Central Park, Theaters and shopping. November 27, 2012
Rated 5 out of 5 by Great hotel As always, a great place to stay in Manhattan. The location is wonderful, staff is so nice, and the rooms are great! December 13, 2012
Rated 5 out of 5 by Beautiful Recently renovated and lovely. Staff professional /helpful Perfect location in Time Square yet quiet in the hotel August 21, 2013
Rated 5 out of 5 by great hotel in nyc the greatest hotel in nyc March 5, 2014
Rated 5 out of 5 by Great location Convenient to everything in NYC. Staff always goes above and beyond. Most definitely will be back. Rooms were clean November 21, 2012
Rated 5 out of 5 by Excellent Staff This is the 2nd time my family stays at the Sheraton New York and once again we had a great experience. December 10, 2013
Rated 4 out of 5 by fitness center You are "nickel and diming" us by charging $10 to use the finess center, especially your SPG guests December 23, 2013
Rated 5 out of 5 by Great place to stay if going to New York City Enjoyed our stay. Helpful front desk staff. Have recommended it to friends and family as a great destination spot. January 14, 2013
Rated 5 out of 5 by Nice housekeepers The housekeeper was friendly and did well with service. She was helpful when the ice machine didn't work as well. June 6, 2013
Rated 4 out of 5 by Location Hotel has a very good location betwenn Central Park and Times Square, next to subway, bus und tourist information April 11, 2013
Rated 4 out of 5 by Great location I enjoyed the location; in the midst of it all. Rooms are very small, but I understand the expensive real estate. April 3, 2013
Rated 3 out of 5 by Will the front desk answer the phone, please? Several attempts to reach the front desk were met with no response. Had to walk down to the desk on 3 occasions. March 16, 2012
Rated 4 out of 5 by Comfortable accommodations My friends and I were pleased with our stay at the Sheraton. The rooms were clean and the beds were comfortable. December 13, 2012
Rated 4 out of 5 by Comfort The hotel was convenient and comfortable with all the ammenities to survive a snow storm. January 7, 2014
Rated 5 out of 5 by NY in March Best location yet not the most congested area - easy walk in any direction, Central Park, Broadway and subways. March 16, 2013
Rated 5 out of 5 by Profesional staff Cynthia Munoz from front desk gave me a big warm welcome in the coldest day ever in NY. January 9, 2014
Rated 4 out of 5 by Wonderful Staff, Noisy Room My stay at the Sheraton New York Times Square hotel did not start out well, but ended up alright! I called ahead and was told that I should be able to check in to my suite at 3pm - I arrived at 2 and was told by the first receptionist to wait until at least 5 because my room was not ready. However, when I went back at 4 to see the status of my room again, Edwin took time to go above and beyond and find me a clean room. His service was exceptional and he definitely made my stay worthwhile. Edwin did warn me that the room (suite on the top floor) was next to some elevator and thus there could be some noise, but I was not prepared for the loud humming that kept me up at night. Further, the bedroom was connected to another room by a door (albeit locked) but we could hear EVERYTHING that was going on there. Luckily we had a quiet neighbor but it was awkward to listen to him rustle with his plastic bags and move around early in the morning (you could hear it that well). The Club Lounge is excellent, with complementary water, juice and soda. The breakfast was wonderful, though I did not have a chance to try the dinner snacks. Overall, great hotel, great location, especially if you have Preferred status and are not stuck on the first 20 floors with a huge high school convention which makes the elevator lines insanely long (separate elevators for floors 29 and up :)). April 1, 2014
Rated 3 out of 5 by Normal Hotel Room in a good location. The sheraton was a normal hotel but was in a prime location near times square and right next to a subway stop. April 5, 2013
Rated 4 out of 5 by Greaat Location The Sheraton New York Times Square Hotel is an ideally located New York City hotel within a few short blocks of Rockefeller Center, St. Patrick’s Cathedral, Radio City Music Hall, Carnegie Deli, Central Park and the Theatre District. The facility has been fully renovated and is up to date. We were two adults and two teen-aged children in a club-level room with two double-beds which surprisingly accommodated the four of us and all our luggage (winter wear sweaters and jackets included)…the room would have been a bit more comfortable without the table/2 chairs and adding two queen size beds instead. The Club Lounge was a nice retreat with complimentary continental breakfast and Hors D Oeuvres’ in the evening. The morning lounge attendant, was cordial and attentive to our breakfast needs. He went out of his way to ensure tables were cleared and available for all guests. We had two minor issues. A few weeks before arrival I left a voice-mail message with the concierge and nobody returned my call. And upon arrival the bathroom had some hair on the shower walls and in the soap dish. Overall we had an enjoyable stay at this Sheraton Hotel and would return again in the future. January 4, 2013
Rated 5 out of 5 by Best location This hotel is in a great location for visiting manhattan. Love the club lounge. Busy hotel in a busy city... August 13, 2013
Rated 5 out of 5 by Great customer service hotel is beautiful and located is a great location of NYC February 10, 2014
Rated 5 out of 5 by Great Location! This hotel is a great location. The staff was wonderful. Rooms were clean. Would definitely stay here again! June 18, 2013
Rated 3 out of 5 by Check in staff needs to be more courteous I thought the person checking in could have been more courteous. Perhaps it was a busy day. December 25, 2013
Rated 5 out of 5 by Staff went over and above! Such a busy time of year, yet everyone we encountered from management to housekeeping was amazing. December 2, 2013
Rated 5 out of 5 by perfection!! even when this hotel is fully booked everything is always prefect. People are great and so is the location June 21, 2013
Rated 5 out of 5 by My home When I stay in this hotel I feel im home, the stuff friendly, kind, I love them all, , Thanks......Thanks August 22, 2013
Rated 5 out of 5 by The hotl is Great The hotel location, features and the new decoration make this hotel very comfortable and I feel like home August 18, 2013
Rated 2 out of 5 by 5 star but 2 star service club lounge, over crowded, no control, screaming kids. asked 3 times to get room cleaned, never happened. June 28, 2012
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