Sheraton New York Times Square Hotel

  • 811 7th Avenue 53rd Street
  • New York,
  • New York
  • 10019
  • États-Unis
  • Carte

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Rated 3.7 out of 5 by 2221 reviewers.
Rated 5 out of 5 by Staff went over and above! Such a busy time of year, yet everyone we encountered from management to housekeeping was amazing. December 2, 2013
Rated 5 out of 5 by Great location Great location! Newly renovated rooms was very comfortable. Staff were very helpful and accommodating. February 20, 2013
Rated 2 out of 5 by Hotel needs new TVs TV older than I am. Room dark and tired. March 26, 2014
Rated 5 out of 5 by Great stay at great price In NYC on business, secured a great rate, and was pleasantly surprised how much i enjoyed Will return March 4, 2013
Rated 5 out of 5 by Fantastic long weekend away Very smart and comfortable hotel in an excellent central location ideal for sightseeing and shopping. May 14, 2013
Rated 4 out of 5 by Exceptional service/price Check in was easy and friendly. Molly Chiristie was awesome and quickly met my requests with ease. November 18, 2013
Rated 5 out of 5 by NYC Hotel Show This is a great hotel and love the new rooms. Would like to sleep on the new Sheraton Suite Sleeper. December 14, 2012
Rated 5 out of 5 by Fantastic stay! The hotel is in a great location, our room was a fabulous junior suite, and the staff was excellent. March 4, 2013
Rated 5 out of 5 by The total hotel experience was great! All staff were very helpful. The room was clean and comfortable. I will definitely stay here again. September 16, 2013
Rated 5 out of 5 by The hotel has a great location! The Sheraton New York is in the perfect location. Its in Time Square but not congested. I loved it! December 3, 2012
Rated 2 out of 5 by the hotel rooms are too small You can shut the lights and turn off the TV without leaving your bed. That's how small the room is. October 30, 2012
Rated 4 out of 5 by Comfort The hotel was convenient and comfortable with all the ammenities to survive a snow storm. January 7, 2014
Rated 3 out of 5 by Check in staff needs to be more courteous I thought the person checking in could have been more courteous. Perhaps it was a busy day. December 25, 2013
Rated 3 out of 5 by May 4-6 Stay Only negative item was room wasn't cleaned until 3P.M even though staff was notified hours before. May 7, 2013
Rated 5 out of 5 by Great hotel and location Comfortable and clean hotel that is central to landmarks, transportation options, and restaurants. May 8, 2013
Rated 5 out of 5 by great location the staff and rooms were excellent. for a trip to NY the location was great. keep up the good work August 6, 2012
Rated 5 out of 5 by Sheraton New York Excellent location, very central to most attractions. Convenient to catching hop on hop off buses. January 12, 2013
Rated 5 out of 5 by Profesional staff Cynthia Munoz from front desk gave me a big warm welcome in the coldest day ever in NY. January 9, 2014
Rated 5 out of 5 by Always a good choice With all the hotels in NY, I continually find this one of the best! February 24, 2014
Rated 2 out of 5 by Good Hotel in good location with missing service mind of staffs Staffs especially in front desk and concierge acted like guests. Not recommendable for next trip. July 9, 2012
Rated 5 out of 5 by The Best As a frequent NYC business traveller this hotel always recognizes my visit and treats me special. March 13, 2013
Rated 4 out of 5 by Club Level Big improvement in room decor. Lounge open 24 hours is great. Coffee in middle of night a treat. March 24, 2012
Rated 4 out of 5 by Fitness Center Why is there an extra charge to use the fitness facilities of the Hotel if we are an SPG Member? March 5, 2013
Rated 4 out of 5 by Good location This hotel is very close to the heart of Times Square. Great hotel for the price and location. October 6, 2012
Rated 5 out of 5 by Excellent hotel Excellent hotel experience. Well appointed, comfortable, great service and excellent location. September 26, 2012
Rated 2 out of 5 by Christmas in NYC Club Floor Rooms are extremely small - water pressure was horrible, customer service was poor. January 7, 2013
Rated 2 out of 5 by Poor customer service They tried to fix my TV for 5 straight days and never did fix it. February 21, 2014
Rated 3 out of 5 by mine check in is very slow, ridiculously slow. 6 people behind the desk with one person doing work July 29, 2012
Rated 5 out of 5 by Awesome Stay We love this hotel... the staff is great and the hotel is in the perfect spot. Thanks so much March 8, 2013
Rated 4 out of 5 by Hotel in a great location! Nice stay! Comfortable and clean. Helpful staff. Walking distance to practically everything! September 2, 2013
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