Rated 4 out of 5 by Jex1 Happy bed
Our room was very comfortable. Great bed and room design. I actually used the divan!
October 31, 2012
Rated 5 out of 5 by Preto this hotel has a great location
i have been staying in this hotel for more than 30 years and I enjoyed each stay.
October 3, 2013
Rated 3 out of 5 by you3 Foods at the club lounge are poor.
Foods at the lounge are not good enough for royal customers.
January 2, 2014
Rated 5 out of 5 Front desk and Door
Excellent job from Front Desk Agent Alex and Door Man Marco.....Thank you so much
August 31, 2013
Rated 3 out of 5 by Nicola61 this hotel is a mess
Check in : a nightmare and very rude
In house: very much on the average/poor level
May 22, 2013
Rated 5 out of 5 by Willybill40 Our Stay in NYC
Room was very clean and the staff friendly.
Perfect location to everything in NYC.
October 25, 2012
Rated 4 out of 5 by stacmcg1984 great stay
everything was great about my stay and all the staff was very friendly and helpful
December 1, 2012
Rated 4 out of 5 by Grams Great NY Hotel
Fantastic Manhatten Location. Walking distance/metro to all sites and restaurants.
December 19, 2012
Rated 5 out of 5 by Lgilinets Nice place to stay
Rooms are small but comfortable. Club room Ned's to be updated with better snacks.
January 5, 2013
Rated 4 out of 5 by Tom28 Good time
Just the staff not very friendly , but overall I did enjoy my time in the hotel .
August 17, 2013
Rated 5 out of 5 by TorontoVish Location Location Locatiom
Super Location right in the heart of New York, Great Service and friendly staff
September 30, 2013
Rated 4 out of 5 by Suz2013 Great Location
Small room. Small "full size" beds. Great staff. Great location. Very convenient.
April 21, 2013
Rated 5 out of 5 by BarbaraM Excellent choice, Sheraton is a home for visitors
Me and my mom planed this 5 days trip for her first visit to NY. I decided to stay in Manhattan so that we can be near the most important attractions in the city. We could not choose a better place to stay. Sheraton NYC is very centric, just a couple of blocks from Time Square, Radio City, 5th Ave, Broadway, St Patrick Cathedral, Rockefeller Center, Trump Tower, Apple Store, LOVE sculpture and much more. We would walk everywhere even in the cold weather.The cleanness and service was very impressive. We order room service almost every day and I never had a faster sevice before! Rooms are beautiful and comfortable, newly renovated. However, the bathroom was kind of smal. Check in was quick even if they has long lines all day every day... I don't know how they accomodated all that people, it was full! However, there was not noise in the halls, we slept in peace! We arrived on the blizzard alert day and the staff kept us constantly informed about the weather conditions and news. They will let a message on the room's phone with al the updates, that was very nice, it make us feel safe. In terms of price, location, service and infrastructure this is one of the best choices. I would not hesitate to come back!
February 13, 2013
Rated 5 out of 5 by Struttgirl Great hotel, great location
I stay here frequently when traveling to NYC. enjoy the location and staff.
October 8, 2013
Rated 5 out of 5 by Nadiab Great staff, we'll trained
Great customer service, you really have outstanding staff
December 29, 2013
Rated 5 out of 5 by Micksi Great location!
Great location steps from Times Square so not as noisy yet quite convenient.
May 29, 2013
Rated 4 out of 5 by Preto this hotel is very well located
This hotel is very convenient to me because what it offers and the location.
September 24, 2012
Rated 1 out of 5 by doc2004 Dr Milton Worthington
great accommodations..friendly and helpful staff..great time.
December 14, 2013
Rated 4 out of 5 by Auke Fine hotel
The hotel is well situated and service overall is fine with friendly staff.
July 1, 2013
Rated 2 out of 5 by snowlyly The room cleaning was bad
The room has garbage when we check in, and the bathtub has hair left on it.
June 3, 2013
Rated 5 out of 5 by Catire Fine service
I founf everything fine, clean and good service.
January 9, 2014
Rated 5 out of 5 by mdd5 great hotel
the hotel was perfect. everyone we encountered was very helpful
December 2, 2013
Rated 2 out of 5 by mirv82 Dated
The room is tiny and old. it definitely needs refreshing
December 23, 2013
Rated 5 out of 5 by FLOTA The Sheraton is a great hotel with great features!
The features and ammenities are great. The bed was extremely comfortable.
April 29, 2013
Rated 4 out of 5 by NYCIronman NYC Ironman Stay
Everything great except when it came time to check out - very unorganized
August 15, 2012
Rated 5 out of 5 by inav ms
hotel and staff were outstanding. room excellent
January 5, 2014
Rated 5 out of 5 by Grrink Always perfect!!
this hotel is always perfect even when super busy everything is great!!
July 20, 2013
Rated 5 out of 5 by Rosie64 Great comfort in Times Square
Great location, renovated comfortable rooms, helpful and smiling staff.
September 8, 2012
Rated 5 out of 5 by Bibba Great Stay
Very clean hotel, beautifully decorated for Christmas & very nice staff
December 24, 2012
Rated 4 out of 5 by mlew31 soap
They where greedy with the bars of soap. We could have used another bar
November 25, 2012