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Rated 3.7 out of 5 by 2007 reviewers.
Rated 5 out of 5 by outstanding stay! great location and great staff always taking theextra steps to make my stay perfect September 15, 2013
Rated 5 out of 5 by Great hotel, great location I stay here frequently when traveling to NYC. enjoy the location and staff. October 8, 2013
Rated 5 out of 5 by Awesome Stay We love this hotel... the staff is great and the hotel is in the perfect spot. Thanks so much March 8, 2013
Rated 3 out of 5 by mine check in is very slow, ridiculously slow. 6 people behind the desk with one person doing work July 29, 2012
Rated 3 out of 5 by Sheraton New York Times Hotel This hotel did not meet my requirements because of the unfriendliness of the check in staff. December 28, 2012
Rated 5 out of 5 by Great location! Trouble with delay for check in process. Otherwise a totally great experience at this hotel. September 6, 2012
Rated 4 out of 5 by Great stay! First trip to New York City and we had a great hotel with a great location in Times Square. May 20, 2013
Rated 5 out of 5 by location, location, location Whether you are in New York for business or pleasure this hotel is the best place to stay. March 21, 2013
Rated 5 out of 5 by 2013 NYC vacation Great place to stay while in NYC. Great location. Within walking distance to times square. January 15, 2013
Rated 5 out of 5 by The Hotel was as usual a great place to be at. From the location to the staff and room and other amenities this hotel is one of the best. August 24, 2012
Rated 3 out of 5 by Typical New York Hotel Commoditized experience. Long waits for checkin if you are not SPG, Long waits for lifts. June 3, 2013
Rated 4 out of 5 by Great Location This hotel is in a perfect location. Close enough to Time Square without the congestion. July 3, 2013
Rated 3 out of 5 by Location is good but room needs improvement Location is good but the facilities are not what I expected. Restroom needs improvement. July 1, 2013
Rated 4 out of 5 by Always a pleasant experience Love the staff in the concierage lounge as well as the fact that you still have a lounge! January 18, 2013
Rated 4 out of 5 by great location hotel is in ia great locatios but the rooms are very small specially for a family of four August 6, 2012
Rated 5 out of 5 Front desk and Door Excellent job from Front Desk Agent Alex and Door Man Marco.....Thank you so much August 31, 2013
Rated 5 out of 5 by comfortable i have stayed there several times....always very satisfied...will stay again when in NYC July 26, 2012
Rated 3 out of 5 by Standard in Manhattan The hotel is in a good location that's all. Don't expect more. October 21, 2013
Rated 5 out of 5 by VP International As usual, super, stay at Starwood hotels around the world wherever avail or convenient June 8, 2013
Rated 5 out of 5 by Clean and New Room was beautiful, and just remodeled, very clean and nice view of Time Squares. Staff December 4, 2012
Rated 4 out of 5 by Good time Just the staff not very friendly , but overall I did enjoy my time in the hotel . August 17, 2013
Rated 4 out of 5 by Check-in You would expect a friendlier attitude át the reception towards regular SPG customers. February 8, 2013
Rated 5 out of 5 by Great hotel--all features All of the hotel front desk, tour, bell hop and consigerge services were outstanding!! July 30, 2012
Rated 3 out of 5 by Hotel is conveniently located It is near good restaurants, broadway shows and access to different place in the city. October 11, 2012
Rated 4 out of 5 by Great Room The room was great. It just looks a little old. The location of the hotel is PERFECT! March 6, 2013
Rated 4 out of 5 by Close to Times Square Staff very conciliatory. Wish I could get a quieter room on a higher floor next year. September 12, 2012
Rated 5 out of 5 by Great hotel Great location I willd definite stay here again. Hotel was clean, modern and the service was great! September 23, 2012
Rated 4 out of 5 by Happy bed Our room was very comfortable. Great bed and room design. I actually used the divan! October 31, 2012
Rated 3 out of 5 by this hotel is a mess Check in : a nightmare and very rude In house: very much on the average/poor level May 22, 2013
Rated 5 out of 5 by Nice place to stay Rooms are small but comfortable. Club room Ned's to be updated with better snacks. January 5, 2013
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