Rated 2 out of 5 by Jacki27MT Not what I expected for the price
I was asked at check in if I would be willing to give up my 2 bed room for a 1 bed room. Since I was traveling alone, I agreed. My new room was the size of a shoe box right next to the elevator and ice machine. My being a team player backfired on me.
October 30, 2013
Rated 4 out of 5 by UncleBub Conference
My stay was very comfortable and the staff and facilities very good.
Unfortunately, the conference was plagued with audio problems.
March 3, 2014
Rated 5 out of 5 by BigBMidwest Excellent
A great stay in a great hotel.
The staff handled a minor problem quickly and professionally accomodating my indiviual request.
I was very impressed that every time I received any level of service from the staff, there was no expectation of a tip.
October 15, 2013
Rated 3 out of 5 by NHTraveler Internet Access
I was disappointed that with the cost of the hotel, internet was not included in the rate but was an additional fee. Having to go to the lobby to connect with my computer did not work due to being on the go so much for the conference I attended.
October 28, 2013
Rated 3 out of 5 by Rikimem0 Rooms need improvement
I was told that I would get a room with view, yes, I got a view which was the other building facing my room. The problem was curtains which allowed no sun light if they were closed.
Room was noisy.
Despite asking a king bed, ended with a double bed.
December 18, 2012
Rated 4 out of 5 by zach77 Always excellent
I have stayed here numerous times, and it is always a pleasant stay. Great location, clean and comfortable rooms, and pleasant staff. The fitness facilities are great and there are many amenities located within and adjacent to the hotel.
November 12, 2013
Rated 5 out of 5 by nesa0025 Thank You
The Hotels hospitality was great and the accommodations where clean, comfortable and modern. My stay was fantastic
February 28, 2014
Rated 5 out of 5 by Eileen44 So Friendly
What a great Hotel. The staff was the best I've seen right from the beginning. From the valet to the front desk to the service man who came to fix my TV. This was my first time visiting Boston and won't stay anyplace else when visiting again.
October 17, 2012
Rated 5 out of 5 by MustangSally Great time in Boston!
We had a great stay at the Sheraton while attending a conference at the convention center. They are conviently located so we didn't even have to go outside to brave the cold. The rooms are comfortable and clean. The staff was friendly.
October 30, 2013
Rated 4 out of 5 by AL17 Good central location
Hotel centrally located near shopping, T station and universities. Does not have a hot tub.
March 7, 2014
Rated 4 out of 5 by wordwrite Excellent location
The Sheraton's location cannot be beat if you are in town for an event at the Hynes convention center, or have business in or around the Prudential Center. The staff is friendly, accommodating and committed to making your stay pleasurable.
August 23, 2013
Rated 5 out of 5 by Marieelena67 Comfort and views
The room was very comfortable and spacious; the views of the city were wonderful. Nighttime was quiet, and the express elevators were a blessing since one guest in our party is claustrophobic and gets anxious on elevators.
December 10, 2013
Rated 5 out of 5 by yorkie Honeymoon
Absolutely one of the best hotels we have stayed in for a vacation. The staff was friendly, helpful, polite, courteous, and genuine. The room was amazing with a great view of the Charles river. It was that great, I cried when we left! :)
November 27, 2012
Rated 5 out of 5 by Kippie Great Location!
We loved the hotel and the location. We were shocked by the expense of parking our rental car....$46 a night! Totally too much for parking..should be a little cheaper for hotel guests. Oh well...learned lesson...not to park a car there!
October 6, 2012
Rated 5 out of 5 by Kaydell33 Very comfortable
The Boston Sheraton was very comfortable and convenient. The access to indoor shops and restaurants as well as to close by attractions is just wonderful. My room was very comfortable and quiet. I had restful nights for my entire stay.
July 31, 2012
Rated 4 out of 5 by Ssammy nice room , loud neighbor
room was nice, had a loud obnoxious person the next room over, on his cell sceaming and swearing from 10 to midnight, did not want to call the front desk the person was drunk on on something so we didn't get much sleep, great location
November 7, 2012
Rated 4 out of 5 by SZ123 Great location, terrible elevators
I was there for a conference. Location was excellent, with walking distance to the convention center. However, elevators were terrible. With another conference and full hotel, had to wait up to 30 minutes to get to my room.
November 18, 2013
Rated 4 out of 5 by Rusn Elevator
Great staff and great Boston location. Hotel elevators create a delay though. Try your best to be on floors 26 - 29 as they have express elevators. As a platnium member was expecting to be on those floors but just did not work out.
August 16, 2013
Rated 5 out of 5 by Buddy29 This hotel is great, and very clean.
I was very pleased with my stay at your hotel. the staff was very helpful, and accommodating. The rooms were clean, and relaxing, with a lot of great extra features. The location was great, and I would definitely stay there again.
July 10, 2012
Rated 4 out of 5 by 2Travelers Excellent location
The only "con" was the discomfort of the mattress which was very firm. Also, we had to add an additional night to our conference stay, but the hotel would not allow us to stay at the conference rate. The rate went up dramatically.
July 13, 2012
Rated 3 out of 5 by tom1215 Hotel Thoughts
The bath tub was all chipped . Took a while to check in staff standing around chatting . Then you charged me $20 for an up grade. Being a gold member did not think you needed to jab me the extra 20, more principle then the money.
August 7, 2012
Rated 3 out of 5 by Toni14 Expensive
For almost $300/night, the remote should have worked, shouldn't of had to beg for coffee. Doorways small, bathroom had no counter space . Elevators where slow and not equipped to handle the volume of guests there got pest world.
October 24, 2012
Rated 3 out of 5 by Kathy13 Stay in Downtown Boston
The motel was nice and yet there was a tatoo convention happening at the time which meant that lots of smokers were hanging around directly outside the lobby entrance - not very welcoming. Other than that, the location is ideal.
September 6, 2012
Rated 3 out of 5 by Kelljello Great location
Great location but not great service. When I used the hotel hairdryer, the power went out in the bathroom and hallway. I called and they said they would send someone right away. I never saw anyone and they did not send anyone.
November 26, 2012
Rated 4 out of 5 by David5151 Great Hotel
I love the central location, the atmosphere of the lobby was alive with activity and people.
Was great!! Hotel was spotless. Staff was very helpful and friendly.
On the down side my bathroom sink was extremely slow to drain.
December 4, 2012
Rated 4 out of 5 by Sherri19 Small bathrooms
The bathrooms were very tiny. The door to the bathroom was narrow and the threshold up into the bathroom is a trip hazard. There are no refrigerators in the room which was disappointing. Otherwise, the beds were comfortable.
August 21, 2012
Rated 5 out of 5 by gro2oj Great place to stay!
The hotel was beautiful. It was close to the conference center as well as numerous restaurants. The staff was WONDERFUL. They gave us recommendations for restaurants multiple times and each time, it was a great suggestion.
October 30, 2012
Rated 5 out of 5 by BobS59 Fantastic location
Great location for shopping and siteseeing.
March 10, 2014
Rated 3 out of 5 by Colonel2279 Non spg recognition
Reservations confirmed club level, river view but no effort was made to accommodate. Did not receive morning newspaper which should be part of SPG benefits. Staff should be coached regarding SPG loyalty program benefits.
October 8, 2012
Rated 5 out of 5 by Sbalija This hotel is for an executive stay
As soon as I stepped in to this hotel I felt the elegance of an executive reception. No wonder the events happened during my stay were astonishing everlasting memories. The memorabilia from Sheraton are sweetest of all.
November 6, 2012