Rated 4 out of 5 by Jennat This hotel is in the perfect place.
If you love to shop and eat, this is the perfect place to stay. It's just a block away from Newberry Street which is great for shopping and dining amongst other things.
May 5, 2014
Rated 5 out of 5 by soxfan135 Great location
Ideal location when planning to see Red Sox at Fenway. Can walk in about 15 minutes or less. Many restaurants nearby.
Rooms are small but we'll maintained. Staff are friendly.
July 12, 2012
Rated 3 out of 5 by DrK1 Great Hotel with a little disappointment
The hotel was great. Only disappointment was the Concierge person. Unkind and no smile. Her attitude was rude, so it was difficult to trust the information that she has given.
August 1, 2012
Rated 4 out of 5 by PeterBa Our Favorite Hotel in Boston
This hotel is clean, quiet, and very convenient to Fenway Park. In addition, there is Valet or Self Parking and reasonable rates. We try to stay here whenever we go to Boston.
September 5, 2013
Rated 5 out of 5 by Terriers Billing procedures
I wasn't given a bill when I checked out and was told it would be emailed to me. It's been 24 hours and I haven't been emailed my bill.
Other than that the hotel is good.
April 18, 2014
Rated 5 out of 5 by lois1951 Great Access to City
Hotel stay was wonderful, Comfortable beds, clean rooms, and service was excellent. In heart of Boston and close to downtown sites.
July 21, 2014
Rated 4 out of 5 by Renson Great Location
Was in Boston for a conference, and this hotel is perfectly situated in Boston to enjoy the city. Everything you would need is in the Sheraton and the adjoining mall as well.
November 4, 2013
Rated 4 out of 5 by Noom Lawandra-Front Desk
Very professional and helpful. Allowed early check in and also rearranged the two rooms so they were close together. The bathrooms were a bit of a surprise for the room rate?
October 2, 2012
Rated 4 out of 5 by Mrst100 Nice hotel
The staff were very accommodating and professional. The room is very nice. We had a suite with access to the club lounge. I would have liked more services in the lounge.
March 29, 2014
Rated 4 out of 5 by Knitdds Good conference hotel
Had a small room with a nice view, room was clean and turned down nightly, cleaning staff polite and not once in our way, every staff member had a smile for us.
May 26, 2014
Rated 5 out of 5 by Roar great location
great location for shopping and dining. excellent place for business meetings or even conventions. great staff.
August 2, 2014
Rated 4 out of 5 by BigWigg Good Location
This hotel is conveniently located to most 'must see' attractions including Fenway Park. Being attached to shopping is a big plus, as well as access to the Top of The Hub.
October 2, 2012
Rated 4 out of 5 by DVG611 Good Hotel in good location
This hotel has comfortable rooms and located in an area with great shopping and walking distance to many historical sites
July 25, 2014
Rated 5 out of 5 by Lorenzo777 Front desk people
Tara is one of the best employee that we met in our stay. Cordial,amable,efficient,and all this with a big smile.
Please take note becouse she deserves this recognition.
September 26, 2012
Rated 3 out of 5 by Forward2012 Closest Hotel to the Hynes Convention Center
The Sheraton Boston Hotel has its pluses and minuses. I decided to stay at this hotel because it was the closest hotel to the Hynes Convention Center. It only took 1 min to walk from my room to the entrance of the convention center without ever going outside. It is also connected to the Prudential Center and a short walk away from the Green Line. I appreciated the change from a room with 2 double beds to 1 king bed as I was traveling alone. However, the mattress is mediocre, not the most comfortable hotel bed I have slept in. The parking is very expensive. The most irritating issue during my stay is the confusion over the high-speed internet fee. When I checked into the hotel, I was told that due to the conference I was attending, the internet fee was waived and I should ignore the caption on the fee when I sign-on. However, the charge still appeared on my hotel bill the day of check out. When I asked about the charge while checking out, I was told that that there was no fee waiver. The staff was kind enough to take the charge off my final hotel bill, but this confusion should not have happened in the first place.
November 5, 2012
Rated 5 out of 5 by BABS2012 MR.
We have stayed at this location on many occasions, they have all been very comfortable stays. Staff has always been very accomodating. We look forward to our next stay.
September 12, 2012
Rated 5 out of 5 by JSDSWSLaw Great Hotel
Very close to the convention center, amazing views of the city, and relaxing atmosphere.
August 12, 2014
Rated 4 out of 5 by susancmg Good convention hotel
Business purpose was achieved, and CS, Reservations and PSAV staff were great.
S Tower rooms are gorgeous. N Tower rooms and suites need more LIGHTING and updating.
March 19, 2014
Rated 4 out of 5 by bruijnesteijn Nice hotel good location
Good rooms and facilities near Moscow center and shoppping facilities on Market Street, nearby Union Square and China Town in easy walking distance
June 11, 2014
Rated 4 out of 5 by Stephanie2594 Great location
I could not ask for a better location in Boston.
The only issue I had was the AC did not cool the room very well.
July 26, 2014
Rated 5 out of 5 by PTPAAMBUZZ Great New Year
Family wanted to do something different for New Year's and we choose here. We made the right choice. Room was great staff was super and all facilities were awesome.
January 4, 2012
Rated 3 out of 5 by tes25 Average hotel, good location
Centrally located to the meetings we attended. Room average but could not get it to cool down no matter what temperature we adjusted the thermostat to.
May 27, 2014
Rated 3 out of 5 by Shimmer This hotel was average
Bathroom too small & sink didn't drain
Men's main lobby bathroom near Starbucks
Had water on the floor from an overflowing urinal almost all weekend...what a mess.
September 26, 2012
Rated 3 out of 5 by Ruth69 Elevators
I was disappointed with the elevator situation. Many under repair which caused undue delays in handling the crowd attending the convention. Extremely inconvenient!
October 15, 2012
Rated 4 out of 5 by Mike757 Excellent Pool and Fitness Facilities
The fitness facilities at the hotel are excellent with a large pool that was never too busy when we used it and a fitness centre with all the equipment required.
February 25, 2014
Rated 2 out of 5 by 1060 Bath Room Noise from next door , Bad TV reception
I got waken up/ disturbed by the big noise from your neighbors thru bathroom. Bad TV reception. Per my complaint, they sent a guy but he could not fix that.
April 17, 2014
Rated 5 out of 5 by lojack Boston in May
I have no problems with the hotel.
Not having a good night of sleep is my problem. Not the hotels.
Good service. Very clean room and quite comfortable.
May 11, 2014
Rated 5 out of 5 by FenwayFoodies75 A favorite place to stay in Boston
As always, this hotel does not disappoint!! The proximity to everything we want to see and do is perfect. Cannot wait to come back.
June 30, 2014
Rated 4 out of 5 by KMN39 This hotel is convenient to the Hynes Convention Center
I am not a cold weather person. I was pleased that I never had to go outside while in Boston. The hotel is directly connected to the Hynes Convention Center.
February 24, 2014
Rated 4 out of 5 by bckc Two days in Boston
Spent two days sight seeing Boston. This was a great location for beginning our tours.
Staff was very helpful in getting us tickets for trolly and duck tours.
September 2, 2012