Rated 5 out of 5 by Isie Ms. I. Wills
I enjoyed my stay. The check-in was prompt, my room was ready when I arrived. The location was great and I will stay at this hotel if I visit this city again.
August 19, 2014
Rated 4 out of 5 by Rusn Elevator
Great staff and great Boston location. Hotel elevators create a delay though. Try your best to be on floors 26 - 29 as they have express elevators. As a platnium member was expecting to be on those floors but just did not work out.
August 16, 2013
Rated 2 out of 5 by Boston2345 Some good, some bad
Air conditioning was not working, there was no fridge in the room, beds were uncomfortable and sheets were very loud and rough
Good central location, easy to find, easy to get to, good local restaurants and shops
June 23, 2014
Rated 4 out of 5 by MensaS Internet, food, a/c
Our room was pretty and comfortable.
The internet in the lobby was very slow. It was almost unusable.
The food for the Mensa event was poor. It was all simple carbs and sugar.
The meeting rooms were frigid.
July 6, 2014
Rated 5 out of 5 by Buddy29 This hotel is great, and very clean.
I was very pleased with my stay at your hotel. the staff was very helpful, and accommodating. The rooms were clean, and relaxing, with a lot of great extra features. The location was great, and I would definitely stay there again.
July 10, 2012
Rated 4 out of 5 by 2Travelers Excellent location
The only "con" was the discomfort of the mattress which was very firm. Also, we had to add an additional night to our conference stay, but the hotel would not allow us to stay at the conference rate. The rate went up dramatically.
July 13, 2012
Rated 3 out of 5 by tom1215 Hotel Thoughts
The bath tub was all chipped . Took a while to check in staff standing around chatting . Then you charged me $20 for an up grade. Being a gold member did not think you needed to jab me the extra 20, more principle then the money.
August 7, 2012
Rated 5 out of 5 by VTBob Wonderful amenities and service
Wonderful 2-night stay! Very friendly and helpful staff--Club Lounge staff make you feel at home, and Mohammed who helped with our bags was great. Fitness Center and pool were immaculate and up-to-date. Will definitely be back!
March 3, 2014
Rated 3 out of 5 by Kathy13 Stay in Downtown Boston
The motel was nice and yet there was a tatoo convention happening at the time which meant that lots of smokers were hanging around directly outside the lobby entrance - not very welcoming. Other than that, the location is ideal.
September 6, 2012
Rated 3 out of 5 by Toni14 Expensive
For almost $300/night, the remote should have worked, shouldn't of had to beg for coffee. Doorways small, bathroom had no counter space . Elevators where slow and not equipped to handle the volume of guests there got pest world.
October 24, 2012
Rated 5 out of 5 by HappyRob Recent Stay at Sheraton/Prudential Builiding
Our experience was nothing but positive. From the moment we arrived until check-out we felt welcomed and supported. Thanks for making this a special place to stay in Boston.
August 7, 2014
Rated 4 out of 5 by slbARNP Great location
I stayed at this hotel for a conference that was taking place at the Hynes Convention Center. Overall I was satisfied, but not blown away. The hotel had a great central location - easy access to the T, walking distance to Fenway, numerous bars and restaurants, and the convenience of the attached mall. The hotel was undergoing some significant construction and/or updates while we were there, so several elevator lobbies were partially blocked by workers. The room was fairly comfortable, although the bathroom was quite small and tight. Certainly not a bathroom for 2 adults. I read several reviews of the fitness center before arriving and I was a little disappointed when I actually saw them for myself. I visited twice, about 7:30 a.m. both times. All of the cardio equipment was taken except for 1 treadmill which was apparently out of order. I was expecting something much larger scale based on the pics and reviews. The indoor pool was fine - nothing spectacular. Overall my experience was good, not great. I would probably stay there again, mostly for the location.
March 15, 2014
Rated 5 out of 5 by turtle1 Special effort, personal touch
Staff was helpful and personable. Found a shirt I had left in another room while moving to a new one. and delivered it to me. Mario at front desk was especially accommodating.to our wishes for a very nice room.
June 20, 2014
Rated 3 out of 5 by Kelljello Great location
Great location but not great service. When I used the hotel hairdryer, the power went out in the bathroom and hallway. I called and they said they would send someone right away. I never saw anyone and they did not send anyone.
November 26, 2012
Rated 4 out of 5 by DZM86 Hotel is a great location
The room was great and the floor was quiet.
September 19, 2014
Rated 5 out of 5 by Mountain1 Great location
Traveled for business and was able to explore the city and play. Great location and staff were accommodating! Great view of the ST. Charles river. Room was comfortable.
August 8, 2014
Rated 5 out of 5 by Helcho Great stay
The team at Sheraton Boston were quick and efficient with our girl's bacholerette weekend getaway.
Rooms were comfortable and we appreciated the high level upgrade despite what seemed like a very busy weekend at the hotel.
April 14, 2014
Rated 4 out of 5 by Dudu60 This Hotel is a standard of Sheraton Hotels
The Sheraton Hotel is still an old shaped hotel but with fine improvement.
I Think that you must modernize the lobby maintaining the old fashioned style of the conference hall.
However we felt comfortable in the room.
May 21, 2014
Rated 4 out of 5 by David5151 Great Hotel
I love the central location, the atmosphere of the lobby was alive with activity and people.
Was great!! Hotel was spotless. Staff was very helpful and friendly.
On the down side my bathroom sink was extremely slow to drain.
December 4, 2012
Rated 4 out of 5 by Rbastian123 Hotel is excellent
Excellent customer service, wonderful room cleanliness and also had very good hotel amenities. Although the construction in the lower levels did result in some elevator delays which got me late for my conference attendance.
March 10, 2014
Rated 4 out of 5 by Sherri19 Small bathrooms
The bathrooms were very tiny. The door to the bathroom was narrow and the threshold up into the bathroom is a trip hazard. There are no refrigerators in the room which was disappointing. Otherwise, the beds were comfortable.
August 21, 2012
Rated 4 out of 5 by teebee good location / escellent service
Joseph at the front desk was very professional and courteous. Not a great dining place so I would suggest seeking other restaurants in the area. Staff all very friendly and accommodations are what you expect from Sheraton.
March 19, 2014
Rated 5 out of 5 by sydney09 This hotel has excellent service
Our stay in the hotel was very full filling. The staff is very helpful, room was excellent and well kept. The restaurant offers excellent food. Hats off for keeping STARBUCKS inside the hotel!!!
July 12, 2014
Rated 4 out of 5 by SZ123 Great location, terrible elevators
I was there for a conference. Location was excellent, with walking distance to the convention center. However, elevators were terrible. With another conference and full hotel, had to wait up to 30 minutes to get to my room.
November 18, 2013
Rated 4 out of 5 by EdCos716 Great location
I enjoy staying in this hotel as it provides good location and service. What keeps from staying is usually price. I would stay more often if price was competitive
August 10, 2014
Rated 5 out of 5 by Marieelena67 Comfort and views
The room was very comfortable and spacious; the views of the city were wonderful. Nighttime was quiet, and the express elevators were a blessing since one guest in our party is claustrophobic and gets anxious on elevators.
December 10, 2013
Rated 5 out of 5 by gro2oj Great place to stay!
The hotel was beautiful. It was close to the conference center as well as numerous restaurants. The staff was WONDERFUL. They gave us recommendations for restaurants multiple times and each time, it was a great suggestion.
October 30, 2012
Rated 5 out of 5 by jeajc Great place to stay!
Staying at the Sheraton Boston was a wonderful experience. It is clean, comfortable and offers all the amenities one would expect. Location is great with Fenway, great restaraunts and history within an easy walk.
May 21, 2014
Rated 5 out of 5 by Brooke60 The location of the hotel was wonderful.
The check-in experience was wonderful. We were allowed to check in early. Our room had a lovely view of the Charles River. The concierge was extremely helpful. The hotel was attached to an upscale shopping center.
May 15, 2014
Rated 5 out of 5 by Ernest2014 Great location, Staff and amenities
My first time in Boston was very pleasant staying at the Sheraton. Great staff, always willing to help. Room very good and the facilities like gym, pool and elevators always great!.
July 23, 2014