Sheraton Boston Hotel

  • 39 Dalton Street
  • Boston,
  • Massachusetts
  • 02199
  • United States
  • Map

Rooms & Rates

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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 804 reviewers.
Rated 2 out of 5 by need improvement a lot Call room service for hot water, but never send to me. No coffee machine in the room. Did not recognize me as a P member and did not ask me for P member check-in gift choice. Lounge is too small and breakfast is served with bread, fruit etc without fried eggs etc. July 24, 2012
Rated 4 out of 5 by No more in-room Movies Happy with stay overall, but disappointed that there are no longer movie rentals in-room! I guess I was only person silly enough to pay $15 to rent a movie? I loved that feature especially since regular TV stinks! First the mini bar, now the movies, what's next?? December 16, 2013
Rated 5 out of 5 by Great location/great hotel Stayed here with my family for family reunion/75th birthday celebration. It was so great. Allowed everyone lots of choices. Lots of restaurant option. Pool was amazing. One room smelled of smoke and we were placed in a suite as a replacement. Very helpful staff. January 2, 2014
Rated 5 out of 5 by Everything is great in this hotel. I will say that hotel exceeded my expectations. Very polite staff, superb facilities, exemplary environment. Only distraction was gross misuse of breakfast and evening refreshment facility by ineligible guests by using card from friends from one club level room. June 24, 2012
Rated 5 out of 5 by Great Hotel I got to the hotel at 10:00 AM, which should have been too early to check in. Yet, the front desk got a room for me! This was great. The staff was very friendly and helpful in directing me to my conference and to the subway when I left. I would stay here again. November 6, 2012
Rated 5 out of 5 by Great stay I found the Sheraton Boston to be an outstanding place to say while in Boston. It has an excellent location, wxcellent facilities. I particularly like their green room program, whereby you can recieve a voucher for those days when you do not need room service. October 29, 2013
Rated 5 out of 5 by perfect place I and my daughter stayed 3 nights with one king bed room everything perfect but i cannot sleep because of coughing at night ,tired change environment. I still love to stay here ,good location easy to go to Prudential Center and train station and Copley square August 29, 2013
Rated 4 out of 5 by Meeting Attendee Overall a decent hotel. Staff was very accommodating. Rooms a little on the small side (bathrooms very small). Great location attached to the Shops at Prudential and walking distance to many of the great Boston attractions. The GM is amazing and very visible. November 21, 2013
Rated 4 out of 5 by Vacation guest The valets out in front did a GREAT job 1000 cars!!! and they were the best. The ONLY thing that was a problem was the shower was nasty in the grout lines. Liked being attached to the Mall. I will stay here again. Was not not recognized as an SPG GOLD member. November 15, 2013
Rated 3 out of 5 by Elevators & pool The elevators were abysmally slow. And the pool was cloudy / disgusting. There's no reason not to be able to see the bottom of a swimming pool!! July 11, 2014
Rated 4 out of 5 by Heart O' the City I found that the Sheraton was a very good hotel with a great location. The main reason why I chose to stay there was the location. Natalie, the Concierge, was excellent in recommending restaurants or places to go and visit, helping with the logistical end of the trip. Yasim, the Valet, was very helpful when I parked the car in the garage. We valeted the car but the car was not parked in the garage. I asked him why not, he said I was a VIP. But I would like my car garaged, that is what I paid for. I asked him to take it off my bill, since it wasn't being garaged. And he did. It meant a lot to me for him to do that. The price of the room was exhorbatant. Way more than I thought I would pay. Being from NYC, I would think that prices would be cheaper than NYC but they weren't and we stayed in a business district and stayed on a weekend, so it usually is less expensive. Boy, was I wrong. Overall, the experience was very good. The people were great. Facilities were clean and location was top notch. I would recommend to stay there. October 15, 2012
Rated 4 out of 5 by Great amenities Outstanding facilities for the fitness-conscious customer - excellent workout equipment and a pool that provides comfort and workout capabilities. With easy access to the mall, there are lots of opportunities for last-minute shopping excursions. April 15, 2014
Rated 5 out of 5 by service and comfort exceptional I want to express my compliments to Brenda Fitzgerald the front office manager and Steven Tainh of the restaurant staff for their wonderful service during our 50th wedding anniversary. June 25, 2014
Rated 4 out of 5 by concierge svcs Concierge service- Ellen Professionalism and excellence- Great recommendations, great follow thru to get reservation. Specific directions to get there. Gave us suggestion for Boston Museum of Science we would not have thought about. Great movies at I max October 20, 2013
Rated 4 out of 5 by James Taylor Excellent location and professional staff. Room size and amenities can be improved. July 25, 2014
Rated 2 out of 5 by Not what I expected for the price I was asked at check in if I would be willing to give up my 2 bed room for a 1 bed room. Since I was traveling alone, I agreed. My new room was the size of a shoe box right next to the elevator and ice machine. My being a team player backfired on me. October 30, 2013
Rated 3 out of 5 by Rooms need improvement I was told that I would get a room with view, yes, I got a view which was the other building facing my room. The problem was curtains which allowed no sun light if they were closed. Room was noisy. Despite asking a king bed, ended with a double bed. December 18, 2012
Rated 4 out of 5 by This Hotel is a standard of Sheraton Hotels The Sheraton Hotel is still an old shaped hotel but with fine improvement. I Think that you must modernize the lobby maintaining the old fashioned style of the conference hall. However we felt comfortable in the room. May 21, 2014
Rated 5 out of 5 by Excellent A great stay in a great hotel. The staff handled a minor problem quickly and professionally accomodating my indiviual request. I was very impressed that every time I received any level of service from the staff, there was no expectation of a tip. October 15, 2013
Rated 4 out of 5 by Lovely experience! Lovely hotel and excellent staff! I might suggest a full length mirror in each room,,, The staff is excellent and the location is wonderful for conferences connected to the Hynes and guests seeking a wonderful downtown/Back Bay Boston experience January 16, 2014
Rated 3 out of 5 by Internet Access I was disappointed that with the cost of the hotel, internet was not included in the rate but was an additional fee. Having to go to the lobby to connect with my computer did not work due to being on the go so much for the conference I attended. October 28, 2013
Rated 3 out of 5 by Good staff, comfortable beds, not so clean bathrooms My experience was good at this hotel. The staff for the most part was very responsive and helpful. The beds were some of the most comfortable I have slept in. The bathroom however was not very clean. I was constantly finding hairs everwhere. February 24, 2014
Rated 4 out of 5 by my christmas visit Love the plave and the location, O just had a problem with the room,i.e., the TV. It could never be fixed adequately to operate perfectly. It didn't spoil my stay, but it was an unexpected nuisance, and something i do no expect from your brand. December 23, 2013
Rated 5 out of 5 by Great place to stay! Staying at the Sheraton Boston was a wonderful experience. It is clean, comfortable and offers all the amenities one would expect. Location is great with Fenway, great restaraunts and history within an easy walk. May 21, 2014
Rated 5 out of 5 by So Friendly What a great Hotel. The staff was the best I've seen right from the beginning. From the valet to the front desk to the service man who came to fix my TV. This was my first time visiting Boston and won't stay anyplace else when visiting again. October 17, 2012
Rated 5 out of 5 by The location of the hotel was wonderful. The check-in experience was wonderful. We were allowed to check in early. Our room had a lovely view of the Charles River. The concierge was extremely helpful. The hotel was attached to an upscale shopping center. May 15, 2014
Rated 4 out of 5 by Excellent location The Sheraton's location cannot be beat if you are in town for an event at the Hynes convention center, or have business in or around the Prudential Center. The staff is friendly, accommodating and committed to making your stay pleasurable. August 23, 2013
Rated 3 out of 5 by Basic amenities This hotel has basic amenities. July 28, 2014
Rated 4 out of 5 by Always excellent I have stayed here numerous times, and it is always a pleasant stay. Great location, clean and comfortable rooms, and pleasant staff. The fitness facilities are great and there are many amenities located within and adjacent to the hotel. November 12, 2013
Rated 5 out of 5 by Honeymoon Absolutely one of the best hotels we have stayed in for a vacation. The staff was friendly, helpful, polite, courteous, and genuine. The room was amazing with a great view of the Charles river. It was that great, I cried when we left! :) November 27, 2012
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