Sheraton Boston Hotel

  • 39 Dalton Street
  • Boston,
  • Massachusetts
  • 02199
  • United States
  • Map

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.9 out of 5 by 645 reviewers.
Rated 3 out of 5 by could be better i was there for 4 nights for a trade show and 2 of the nights the fire alarm went off. first one seemed to be legit but the 2nd one seemed like a total mistake since it went off at 5 am in the morning and a minute later, we got the okay to go back to our rooms. having traveled into 3 hour difference time zone, being woken up in the middle of the night and working is totally awful. the ice machine didn't work on my floor so i always had to go to a differnet floor to get my ice. the rest of the hotel is decent. parking is super expensive. coming from LA, i wouldnt imagine parking to me more expensive but it was. boston is terrible place to drive around July 17, 2014
Rated 5 out of 5 by Great location, usual high Sheraton Standard i was in a suite, which was nicely appointed. Meeting spaces were excellent - one issue was that most of them were freezing cold. It was summer, but the AC did not seem to be well-regulated. Adjacent to the large shopping mall meant there were many food and bev options, in addition to those provided by the hotel. New day spa in the lobby was reasonably priced and very accommodating. Short walk to Fenway park for baseball. The jacked up price on phone calls was a bit much - but probably no worse than most hotels. Also, wifi connection in meeting areas was non-existent, making the online program and app for my convention useless. Great location and property. Oh, ask for a room that overlooks the river. July 21, 2014
Rated 2 out of 5 by Not a great experience I stayed at this hotel a couple of weeks ago for a conference. I had recently had a long stay at another Sheraton property and to say that this experience was completely different would be an understatement. The check-in person was not at all helpful and was in fact kind of rude. I was at the hotel during regular check-in hours and was told that there were no rooms available. Meanwhile I heard the person next to me be offered two different rooms types. When I asked why; I was told that the other check-in person "had clicked the button first". I was not at all happy and ended up in a room far from everyone else I was travelling with. I did speak with Glayson upon check-out and he was very helpful. This is why I am giving 2 stars, not 1. July 21, 2014
Rated 2 out of 5 by Overpromised and underdelivered I stayed here for a rather large meeting for my company. They were totally unprepared. Check in took 1 1/4 hours and room wasn't ready at 5pm. They said they would call me when ready, but they never did. I didn't get into my room till 9pm after a full day of travel from the West Coast. Overbooked and not enough staff. Weird smell in the bathrooms and room as well. Public bathrooms were poorly kept, no toilet paper and a big cockroach one day on the first floor. Staff seemed overwhelmed and distracted. July 21, 2014
Rated 2 out of 5 by Great sleep, but skip the food. The location and size of this hotel are just right! Being attached to the Prudential center and close to shopping and business are great. The two towers means a really quiet place to sleep without long elevator waits. The food leaves a lot to be desired however. I was there for a four day meeting and had 7 meals. The breakfast was average, but the lunches and dinners were not good. To serve bad seafood in Boston seems just plain wrong. The best food was a snack that was sliced cheese and bread. July 21, 2014
Rated 5 out of 5 by My Sheraton Experience My stay at the Boston Sheration was well above my expectations, and Excellent in all ways, Sheraton will be my hotel of choice in the future. J R July 24, 2014
Rated 5 out of 5 by Great location, Staff and amenities My first time in Boston was very pleasant staying at the Sheraton. Great staff, always willing to help. Room very good and the facilities like gym, pool and elevators always great!. July 23, 2014
Rated 5 out of 5 by This hotel is very conveinent to Boston sites Good people and good location July 23, 2014
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