Rated 5 out of 5 by Steve1855 Great stay
The room we had was overlooking the river. Could not have asked for a better location. The hotel has a walkway to the mall and the train. So happy there is a pool. The staff really were wonderful. Thank you to the great desk staff. Anna is a pleasure to work with.
Rated 5 out of 5 by FenwayFoodies75 Fenway Getaway
We came up for a weekend to enjoy the town and visit the area around Fenway Park. We loved the location. The room was comfortable. The club room was inviting. The only disappointment was the food offerings. During "cocktail hour" in the clubroom hot food that was cold and unappetizing, no coffee in the machine (a mocha latte turned into foamy hot chocolate), and the Sunday buffet in the hotel restaurant that stopped having flames under the sternos at 11a in spite of a 12n closing time.
Rated 5 out of 5 by Mike3364 They get it....
Alex checked me in...like a pro. Recognized the status, welcomed me, and made me feel like the hotel had been waiting for me.
Upgraded to a Executive Club and didn't have to ask....no small feat lately.
Club Lounge was well stocked and nice.
A great experience....thank you!
Rated 5 out of 5 by Marieelena67 Comfort and views
The room was very comfortable and spacious; the views of the city were wonderful. Nighttime was quiet, and the express elevators were a blessing since one guest in our party is claustrophobic and gets anxious on elevators.
Rated 5 out of 5 by heajayjr Great location, friendly staff, OK beds
Great location!! That was the highlight of this hotel stay. The staff was friendly and responsive, although it took cleaning staff three days to remove the dirty room service dishes from the floor outside the door across the hall. The room and facilities were clean, otherwise. I found the bed too soft, but that's personal preference. Great hotel!
Rated 5 out of 5 by Marie227 Beautiful hotel!
We stayed at this property for the second time in 2 years for a large dance convention taking place adjacent to the hotel. We brought our young daughter and 2 small dogs, as we did last year, the hotel staff is very welcoming and made us feel right at home. Traveling with dogs often brings out the worst in the hospitality industry and we have always been made to feel welcome in this beautiful hotel. This is a large hotel right in the heart of Boston and, understandably, attracts huge events with many participants. Given this fact, the accomodations are very restful and very quiet! Confortable quiet accomodations luxurious linens, fabulous fitness facility, all within steps of all that Boston has to offer! Will definitely return!
Rated 5 out of 5 by BAMelanie Great Hotel
GREAT HOTEL GREAT STAFF GREAT LOCATION
Rated 5 out of 5 by Nanna47 loved this hotel
our room was spotless, comfortable and had any amenity you could want. front desk staff was extremely cordial, helpful and went out of their way to accommodate us. we will definitely come back to this hotel when we visit family in Boston. Anna on the front desk was extremely helpful and kind.