Rated 5 out of 5 by DaveB Great Hotel and Staff
My family and I stay at this hotel anytime we visit Boston from our home in California. I travel frequently and am on the road over 100 nights out of the year. Of all the hotels that I stay at, the Boston Sheraton is the one that I enjoy the most. The fitness center is excellent (although a little too hot) and the rooms are comfortable. The best part however is the staff. On our most recent visit, we got to meet Tarek and Wendy who went far out of their way to make our stay the best it could be. The hotel is great but people like Tarek and Wendy make it outstanding.
October 1, 2015
Rated 4 out of 5 by ExcapeHybrid Clean, Comfortable and Convenient
Just as expected and conveniently located next to the Hynes Conference center. Excellent clam chowder at the bar until midnight, with a friendly staff.
September 14, 2015
Rated 5 out of 5 by ShannaO Excellent Location & Friendly Staff
Always enjoy staying here, can see the continuous improvements in staff and facilities. Very accommodating with my older pet. And location can not be beat for Red Sox game or shopping. Good for both winter & summer stays.
September 1, 2015
Rated 4 out of 5 by RAHdeer hotel features
RAHThe hotel was excellent but the room I stayed in had a problem that the bathroom door did not close. The door seemed to be warped.
August 19, 2015
Rated 5 out of 5 by Hayat2015 Awesome hotel location
THE Hotel has a very friendly front desk staff,the main lobby is huge and has Starbucks and Tangerine Spa next to it.The rooms are very comfortable with full facilities.
August 13, 2015
Rated 5 out of 5 by Tennisdonna The staff is great!
I've been staying at the Sheraton for the last 10 years every summer every other weekend and have always loved it The last few times I've had a major problem occur once do to The hotel and the other due to my fault. Both times Brenda Fitzgerald resolved the problems quickly, proficiently and courteously I truly believe no matter how beautiful a hotel is it's only as good as the staff & the Sheraton Boston has a great staff!
August 11, 2015
Rated 4 out of 5 by Di25 Excellent option near Hynes Convention center
I've been to this hotel for an event at Hynes Convention Center. Everything was very good, excellent housekepping service and room is comfortable.
August 6, 2015
Rated 5 out of 5 by DCDC27 Definitely the best Sheraton in town
I was a bit worry by some of the bad reviews I've read. But my experiences are totally different. The staff recognize my Platinum right away and gave me TWO upgraded Suites for both of the rooms I've booked (usually it's denied upgrade or only upgrade one room, first time a hotel gave me two upgrades). Needless to say it was a great start, and the check-in staff was friendly and helpful. Suite is clean and spacious and comfortable. Lounge is spacious and with decent selections.
Location is perfect in my opinion. Walking distance to everything exciting about Boston - Newbury Street is right next door. MIT is 15 minutes walk away, Harvard another 20 after that. Fenway Field is nearby, even downtown Boston is only 30 minutes walk away. But if walking is not your thing, use Boston metro.
The only down side is parking at the attached garage is $56 for the day, which isn't Sheraton's fault as it isn't their facility. Park at the garage next door for only $36 a day, or try your luck around the streets for free after 8 p.m., but beware many areas are "Resident Permits only" at night.
July 23, 2015