波士顿喜来登酒店

  • 美国
  • 马萨诸塞州,
  • 波士顿
  • 道尔顿街 39 号
  • 邮政编码 02199
  • 地图

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年龄要求政策

客人必须年满 21 岁并提供带照片的身份证才能预订客房。

Rated 4 out of 5 by 787 reviewers.
Rated 4 out of 5 by A good hotel let down by poor management I had intended to email the manager but since the only email on the website is sales I have no alternative but to air my disappointment in a review. This is a decent hotel in a good location that has ( at least in my room in the south tower) been upgraded nicely. My stay was unfortunately marred by repeated clear examples of terrible management. Each evening I had a drink at the bar where I was able to listen to, three nights in a row, for at least two hours each, various staff moan and complain about shifts, coworkers, customers, etc. not once did any of the managers try to curtail this bellyaching all of which was clearly heard (probably was meant to be heard) by bar patrons. On my checkin, lines were long as only two people were working the front desk. On my checkout, at 830am on a busy Friday morning, only ONE person was working. Your hotel has over 1200 rooms - does that seem right? What made it worse was the procession of staff into and out of the back, each of whom looked at the long line of frustrated guests and not one of whom did the right thing and jumped in to help. I presume I am now checked out, after 15 minutes waiting and with a meeting to get to, I just left my keycard on the counter. Completely unacceptable and spoils the otherwise decent overall experience. November 14, 2014
Rated 5 out of 5 by Great hotel and good value Great hotel for the value. Close to everything in Boston, and connecting to the Prudential Center and Hynes Convention center is very helpful. Only drawback is the Club Lounge. Its often over crowded and VERY messy. During food service times, they do not have enough staff and plates are piled on the tables from multiple guests and service area has spills and crumbs and is not sanitary. November 9, 2014
Rated 4 out of 5 by Great stay Wonderufl stay. We had a great upgrade to a nice suite. We also had to extend our stay due to a medical emergency and we were givne the cheaper rate. Very responsive staff. Great lounge! November 7, 2014
Rated 4 out of 5 by Great in location. Very convenient to Hynes Convention Center. It also helps to take an airport shuttle, although I couldn't make a shortcut through Convention Center on my departure date. I stayed at the top floor of the south tower, which brought a great scenery. The room was clean. The hotel suggested 'green choice', by which turning down a room cleaning would be rewarded a food voucher, however, no voucher were delivered to my room. November 14, 2014
Rated 3 out of 5 by Business Travel Front desk staff werent welcoming, even for a Platinum guest who spends 75 nights a week at a Starwood property!!! Think the concept of customer service wasnt explained to them November 14, 2014
Rated 3 out of 5 by t The cost of breakfast at the hotel restaurant was excessive. October 21, 2014
Rated 5 out of 5 by so very convenient This hotel is so convenient for the Hynes convention center because you don't have to step one foot outside into the cold Boston weather. The executive lounge is a great feature, and the staff there are always so happy and ready to get you anything you need. I just wish more of my meetings were in Boston. November 12, 2014
Rated 5 out of 5 by nice stay I enjoyed my stay. Parking was a bit $$. November 10, 2014
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