Rated 5 out of 5 by sugarcookie the location is excellent and features of hotel were great.
The hotel was clean and rooms were spacious. Nice having places to dine while staying there. We were able to enjoy the many different lobby areas.
March 11, 2014
Rated 1 out of 5 by MikeA Avoid
Everything about this hotel is a joke, I can't believe SPG will allow this property rto represent one of its brands. Most of all, the saff is clueless. Avoid,
September 29, 2012
Rated 4 out of 5 by mac60 Lobby and rooms well maintained
Was not told at time the reservation was made that restuarant was closed for remodeling. A staff member was asleep at the lobby counter (very early morning).
May 12, 2013
Rated 5 out of 5 by MemeMimi Newly renovated and great!
Well-appointed rooms, very comfortable beds, nice amenities in the bathroom.
May 13, 2014
Rated 5 out of 5 by patrick1989 Comfortable tay
Hotel was nice, clean, comfortable, and friendly. Close proximity to resturants and attractions.
May 1, 2014
Rated 4 out of 5 by Jim01 Raleigh Sheraton
Room was nice and clean. Would have liked more large towels (3). Was charged for parking although parking over the weekend in the parking deck was free.
November 4, 2013
Rated 4 out of 5 by ronrom Nice staff
Liked the hotel but didn't know that room cleaning service wasn't available because it was Easter weekend.
April 21, 2014
Rated 5 out of 5 by Mike13 Staff effectiveness
I appreciate the kindness, warmth, welcome,and willingness to help in any way possible. Every staff member we had contact with was so warm and friendly!
March 22, 2013
Rated 4 out of 5 by engineer2001 Hotel staff is extremely helpful
We had our company holiday party here, and we stayed the night. The hotel staff was extremely helpful with both the part and the room stay. Thanks!
December 9, 2013
Rated 4 out of 5 by jfv01 Front Desk Staff
I would like commend Nigel working the front desk on Feb. 15, he went out of his way to accommodate my wishes and it was much appreciated.
February 17, 2014
Rated 5 out of 5 by WFour The service was AWESOME!
With the renovations, the staff more than made up for it! The front desk, room service cookies, and the breakfast room staff went above and beyond!
June 23, 2013
Rated 4 out of 5 by Garry Bathroom needs updating
The room had been updated and was nice but the bathroom, although clean needed to be updated. Old tile and caulking. Holes
in tile inthe bath tub.
March 8, 2013
Rated 5 out of 5 by Joanne53 Great hotel
Excellent location for our conference, the hotel staff could not have been more helpful and friendly. Facilities were great at reasonable cost.
November 6, 2012
Rated 3 out of 5 by BF217 Sheraton Raleigh Downtown
Nice setting and convenient to all downtown activities. Rooms are good but bathrooms require updating.
April 11, 2014
Rated 1 out of 5 by Jessl Avoid this hotel
Hotel staff standards are very low.
The hotel staff advised incorrectly to cover up why a certain function was not open in the morning....
December 21, 2012
Rated 4 out of 5 by MCS4 Nice and clean
The only two complaints I have is there were no bibles in the room and no lockers in the pool/exercise area. Restaurant food was excellent.
January 24, 2013
Rated 3 out of 5 by Barney comments
Room was too small. Too noisy. TV did not work upon check-in. Lobby too cold. Restaurants too cold. Service in restaurant took too long.
January 23, 2013
Rated 4 out of 5 by Petagogus Homecoming
Nice facilities, Comfortable bed, quite room, good staff, carpet could use cleaning, Jimmy V's was a fun meeting spot with great pizza!
November 4, 2013
Rated 3 out of 5 by PCaf Not up to standards
Pro's: Location, facilities, staff helpfulness.
Con's: Room rug stained, toilet bowl much too low, definitely could use overhaul.
December 18, 2012
Rated 5 out of 5 by Renie64 Arrangement of semi- privacy areas
The hotel provides areas to sit, relax, refresh out of the mainstream, without having to leave the facility for a change of pace.
October 22, 2012
Rated 4 out of 5 by Terryp Great locatin
Location of hotel was across the street from conference I was attending. Also, within walking distance to downtown attractions.
October 13, 2012
Rated 5 out of 5 by 1slyse downtown luxury
Great hotel in the heart of Raleigh. Close to highways and airport. Staff great and room was great Sheraton quality you expect.
March 30, 2013
Rated 5 out of 5 by shepley Your staff are superb in customer service skills.
From the moment we checked in until the day we left, everyone we spoke with was exceptionally gracious, courteous and helpful.
August 27, 2012
Rated 5 out of 5 by Blueboy Recent Stay Review
Resturant is a little pricy. Also, I would have liked to have a free coffee station. The room coffee pots just do not get itl
November 7, 2012
Rated 4 out of 5 by Breeze22 Staff was there for every need
The staff couldn't have been any more helpful.
They went over and above to help us find parking and find our way around!
January 13, 2014
Rated 4 out of 5 by Vette63 Hotel features
Overall experience was good. Needed trash emptied & fresh bath linens on one occasion.
April 7, 2014
Rated 5 out of 5 by DWil Thanks to a Staff Member
I would like to commend Mr.
Lightfoot who works at the front desk. He is always professional, welcoming, and helpful.
November 20, 2013
Rated 5 out of 5 by seh0818 Super Sheraton on Salisbury
The hotel was very comfortable and the entire staff was accommodating to my needs. I would definitely stay here again!
March 9, 2013
Rated 1 out of 5 by popcorn1 This hotel was disappointing
no restaurant no refrig.no valet parking no bible no newspaper Staff couldn't give correct directions torn lamp shade
April 8, 2013
Rated 5 out of 5 by Gar54 This hotal has great rooms
The room are big and comfrotable. Nice TV. Bed was clean and very comfrotable. Room services was good. Food was good.
February 11, 2013