Rated 5 out of 5 by Aliciaem Excellent Customer Service & Rooms
Excellent Room, very clean & comfortable. Lots of ammenities, great front desk personal.
January 8, 2013
Rated 4 out of 5 by Gopher Exceptional Stay
We were welcomed to the hotell and were relaxed throughout our whole stay - no hassles.
February 25, 2013
Rated 4 out of 5 by Shelia35 This hotel has great staff
The stay was pleasant experience but I feel that the rooms/bathrooms need more updates.
October 29, 2012
Rated 4 out of 5 by CaptainMarco70 Overall solid..... but....
The hotel itself was as expected. The staff was OK....
The room smelled a bit musty...
November 17, 2012
Rated 4 out of 5 by Jla6 Great hotel in great location
Nice hotel in downtown area. LOts of bars and restaurants within walking distance.
April 11, 2013
Rated 5 out of 5 by snowcamper Fabulous hotel
Hotel is wonderful, convenient to all of downtown. Staff are helpful and friendly.
September 13, 2012
Rated 4 out of 5 by golfer72 Location is ideal.
With respect to the Convention Center...the Sheraton provides the ideal location.
October 12, 2012
Rated 3 out of 5 by barack Should have free internet
Free gym, although small, is a real plus; make it exceptional with free internet!
January 7, 2013
Rated 5 out of 5 by davery60 Wonderful hotel!
This was a great hotel in a great location. I will definitely stay here again.
October 31, 2012
Rated 5 out of 5 by kbg7 This hotel and staff is very accomodating
This hotel is in a great location for business meetings with very easy access
November 30, 2012
Rated 5 out of 5 by TravelAppreciator First Time Reviewer
I had to review because the accommodations and personnel were so outstanding!
November 4, 2012
Rated 4 out of 5 by teampanthers Dated
I just did not think the over all quality was at all what we expected.
April 25, 2013
Rated 5 out of 5 by Richard70 Great Room
We stayed in a suite. Room looked new and was very impressive. RV
April 25, 2012
Rated 5 out of 5 by Sdot Great Getaway for all occasions
The hotel was great, we had a great time and will be back again!
March 31, 2013
Rated 5 out of 5 by kast hotel with great qualities
Had a great stay, and bed was wonderful, wish I had one like it.
November 6, 2012
Rated 5 out of 5 by leanime Excelent Service
The hotel staff were amazingly nice, and the room was perfect.
May 28, 2013
Rated 2 out of 5 by Chop16 God awful Hotel
Other than the front desk staff, this hotel was a nightmare!
August 1, 2012
Rated 5 out of 5 by upgrademe staff
very friendly, everyone speaks and greets, very well-trained
February 3, 2013
Rated 5 out of 5 by Joan123 Great Staff!!!
Loved the location, cleanliness and the staff was awesome!!
August 7, 2012
Rated 4 out of 5 by Akiko Luxy and great price!!!
Sheraton gave members of the NCGIS conference a spectacularly reduced rate- which did not go unappreciated, even by someone who is able to get the room reimbursed. I requested a high floor- which I got, and far from the elevators- which I didn't, but overall the hotel is very cush, has a nice bar and plenty of meeting space. The catered refreshments were above par- they might not have a Starbucks inside but they serve SBucks coffee and cookies as big as your face. Staff is beyond friendly and helpful- all around great experience. Cons- I ordered a lot of room service, and in the morning I had to call several times before someone picked up- and breakfast was all but terrible. Just awful. I ordered hard boiled eggs on day two thinking they couldn't possibly screw it up- but I think the chef actually microwaved them (maybe without water?) and they will go down in history as The Worst Eggs I Ever Tried to Eat. Seriously- they were the worst. But! Evening food was good and the servers were each very friendly and professional. Front desk staff was also very helpful. Lastly -and for me most importantly- this hotel is two (2!) blocks from the Amtrak station. For those coming from Charlotte this makes for a dream travel experience.
February 12, 2013
Rated 5 out of 5 by Maurice06 Friendly staff
Everyone was awesome. The staff was friendly and pleasant.
August 28, 2012
Rated 3 out of 5 by TomM Adequate
Average place. Clean and friendly. Breakfast buffet OK
August 3, 2012
Rated 5 out of 5 by Sunshine247 Mary
Accomodations are excellent. Staff are courteous.
August 2, 2013
Rated 5 out of 5 by Judy Great staff
Joe was phenomenal
May 3, 2013
Rated 3 out of 5 by KimcMc Kimc
Bathrooms are small & shore water would turn cold.
December 12, 2012
Rated 5 out of 5 by cogman62 Great hotel, good location
Located near everything in downtown Raleigh.
September 29, 2012
Rated 5 out of 5 by DW102012 This hotel has great features
I enjoyed my stay. The staff was great.
October 12, 2012
Rated 1 out of 5 by bodie bad checkout policy
charged me $75 to check out day early
September 28, 2012
Rated 5 out of 5 by atcwill One of the best in NC
Great staff and very professional.
January 4, 2012
Rated 4 out of 5 by Debbie1441 Great Location
Convenient to downtown Raleigh
January 21, 2013