Sheraton Raleigh Hotel

  • 421 South Salisbury Street
  • Raleigh,
  • Carolina del Norte
  • 27601
  • Estados Unidos
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Rated 3.8 out of 5 by 431 reviewers.
Rated 2 out of 5 Close to Red Hat venue Only reason I chose this hotel was because of it's close relation to the concert venue that I was going to that night. The parking was $12 extra and you have to park in a deck across the street with no covered walkway to the hotel. Room was disappointing for the amount paid for it. July 21, 2014
Rated 5 out of 5 by A Perfect Stay! From the time that we arrived until eleven days later when we left, we probably experienced our best hotel stay ever! From Sarah and Christine up front (and ALL of the front desk staff) to the engineers and housekeepers throughout the hotel, friendliness, helpfulness and just plain old consider\ation for our comfort was first and foremost. I do not recall everyone's name but I do want to add a few names that do remain with me--along with the two previously mentioned ladies there was Sharon and Mousalin in the Club Lounge & Renee' from housekeeping. Basically, every employee whose path we crossed made our stay perfect and all should be applauded! July 10, 2014
Rated 5 out of 5 by Very Comfortable Staff was very friendly and helpful July 19, 2014
Rated 5 out of 5 by Great hotel Very friendly, soothing for the weary traveler. The club lounge has the most amazing food and manager. This may not be the most modern of the spg hotels, but it is soo comfortable, relaxing, and peaceful that I have to give it 5 stars. They are very considerate and truly listen to requests. July 17, 2014
Rated 4 out of 5 by Good hotel at convenient location Room was very clean and well decorated. Bed was very comfortable. The desk chair had the vinyl covering coming off of it. I left Housekeeping a note and asked if they would change the chair. That same evening, there was a different chain and a note back from Housekeeping. I appreciated their taking care of the chair issue and acknowledging that they did. Jimmy V's is also a great place to dine and relax. July 15, 2014
Rated 3 out of 5 by Concerns The room did not meet my expectations. The curtains and carpet were stained and the duvet was dirty at the bottom. I did mention to the desk clerk and a housekeeper. It was brushed off by the housekeeper as minor and "kids" dirtied the curtains from a previous stay. It wasn't taken care of. I didn't take the time and energy to deal with it . July 15, 2014
Rated 4 out of 5 by Conference Great proximity to convention! July 15, 2014
Rated 4 out of 5 by Conference Stay The hotel was clean, safe and the staff provided exception service. Any questions I had were answered immediately and with courtesy. Great customer service. July 14, 2014
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