Rated 4 out of 5 by Ibrahim77 good stuff
the hotel needs renovation but the the stuff is good doing there best . in the overall the hotel got great view rooms are clean but small .good experience
December 30, 2014
Rated 4 out of 5 by repeatvisitor432 Nice older hotel
Have been using this hotel as default place to stay in Alexandria. As always, the service and food were excellent. The building, however, is beginning to show its age, as I noticed a minor leak in the ceiling above the shower, the beds were a little hard, and the toilet area is rather cramped compared to more modern buildings. That being said, I would stay here again due to the hotel's location immediately across the street from the beach and the Montazah palace and that it is still comfortable and clean. I would strongly suggest the hotel offer free wifi and remove their signs that stated 45 minutes were available for free through Link@Sheraton, as when we inquired about the latter, we were told that deal was old and had expired. $26 USD per day for internet is almost archaic, and we walked to a nearby coffeeshop when internet was needed.
December 24, 2014
Rated 5 out of 5 by sherif1979 Excellent stay
Excellent stay, some technical issues were found and reported to the FO team upon departure, will be delivered to concerned.
some furniture are dated
December 7, 2014
Rated 5 out of 5 by Ehab2014 Different World
I really enjoyed in Sheraton montazah hotel as I felt that I am on different planet due to quite environmentally condition and good hospitality.
November 20, 2014
Rated 2 out of 5 by loainh1122 General manager
I was unhappy with my experience latelly.
1- You disk reciption needs to be trained
2- Your WiFi charged system needs to be cancelled.
3- You welcomy style needs to be more effective.
4- Your F&B could have been better.
I was your gust years back and I can see alot of draw-back.
November 16, 2014
Rated 5 out of 5 by ymansour Great View
overlooking the magnificent Montazah historic park and the sea shore
October 23, 2014
Rated 4 out of 5 by Hatem Great value
The food and beverage is super
October 7, 2014
Rated 3 out of 5 by Sherien Good Hotel
My review about November 2013
Hotel is a good I recommend it
The main advantages are :
- very polite staff and friendly every where
- breakfast food & beverage are very good , delicious patisseries , good American coffee, wide varieties and clean dining area .
- car park
- small room
- small bathroom
- gateau taste is so bad don't try it
- car parking is expensive coasts 35 Egyptian pounds per night !! Why I am your guest !! Not a visitor or coming for wedding party or meeting as out guest .
- WiFi is expensive too
My Tips for the room :
Choose high floor to be avoid of the central Airconditoner noisy , and away of street noisy and to have a better side sea view if your room on city view .
September 14, 2014
Rated 5 out of 5 by khalid151174 your hotel is so cmfortabe
this hotel will be best hotel in alex for the next 15 years &mor
September 11, 2014
Rated 5 out of 5 by 43097941530 exslant
good very good nic pepole
September 7, 2014
Rated 4 out of 5 by Msaaadany feel at home
very nice place and location
August 18, 2014
Rated 4 out of 5 by AmrAhmed00 Good for short stay
Good Hotel for short stay , many Thanks for Mr.Momtaz The Night Manager for his prompt action & sorting out my issue ....
August 15, 2014
Rated 3 out of 5 by Massa123 This hotel has a great location
My first stay in this hotel was in 1986 ! It has expanded so much and deteriorated so much since! Waiting in the lobby for 4 hours was not great, except for financial gain for the cafeteria. No rooms available in the SPG floor due to full occupancy, two single beds instead of the requested queen bed. Only in the last night we were given a room with a double bed!
To the credit of the reception staff, they tried to be courteous, including some lies, but they are too stressed out! Apparently, they had to lie to calm down some angry customers!
To Summerise, my favourite hotel is no longer on my list!
August 5, 2014
Rated 4 out of 5 by Gam63 This hotel has great location
This hotel has a great location, a wonderful beach, a variety of facilities, and excellent food and beverages.
August 4, 2014
Rated 4 out of 5 by Terryhe Location, view and staff
The view was amazing. The staff is very nice. No kettle in room. No breakfast included
July 24, 2014
Rated 5 out of 5 by naguib This hotel has great features
me ,my family consider it our second home it is z most comfortable place we enjoy our stay this is not z first time I did,nt go 2 any hotel other than Sheraton elmontaza after staying in a lot of hotels in alex andria we find every thing is comfortable thanx 4 every thing
July 24, 2014
Rated 4 out of 5 by Haloola64 Hotel stay review
This hotel has a great fabulous sea view which I enjoyed, rooms are quiet small , lack the presence of a kettle for tea and nescafe.
The bathroom door had to be repaired upon arrival so I think they should take care of maintenance but their response is highly appreciated.
July 19, 2014
Rated 5 out of 5 by Sheroo Memorable stay
Really im spechless , you made my stay unforgettable . i just stayed only 2 days but they were more than amazing, i felt as if i was at my home. since its my home actually, for sure i will come back and i will recomed your hotel to all my family members, all my friends and even to my coustmers at work...Very amazing place with very very veryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy nice people :)
July 5, 2014
Rated 5 out of 5 by yoyo2012 This hotel was great
The room is comfortable with good view.
Room service and housekeeping showed immediate response to any request.
The only disadvantage is the non availability of free Wifi within the hotel.
July 4, 2014
Rated 5 out of 5 by hettah This hotel has great features
Relaxation, nice Beaches & Family fun
June 30, 2014
Rated 5 out of 5 by Nadia1111 My Sheraton
Usually, I come to Alexandria for accomplishing artistic jobs and when I come back to the Sheraton Montaza ,it is coming back home. Genuine warmth and comfort. Friendliness on every level. beside touching hospitality and the most beautiful relaxing sea view
June 17, 2014
Rated 4 out of 5 by LePharaonPerdu Lovely stay
i've spent 2 days in Sheraton Montaza Hotel to finalise my bussiness trip during the week before my arrival , i've really enjoyed this two days and i felt so good specially with the view of my room in the 12th floor where i've seen the Montaza's Gardens and the sea , also i've enjoyed the food of the 24/24 H restaurant in the hotel and the courtsy & the amaibility of the stuff , i recomend this hotel for alot of reasons but i hope that the next time i'll be lucky to find larger room available because the room i'd was little small for me & my Wife , but that was beacause of my late reservations in a full booked time. but any way my wife & me have enjoyed our stay and we keept a very nice memories of the place.
June 4, 2014
Rated 5 out of 5 by prince55 Dr.
the location of the hotel plus the welcome spirit of all staff make it excellent place for business and leisure.
May 26, 2014
Rated 2 out of 5 by MohamedBassiony Not as I Suppose
no Hot Drinks in Rooms, Closed Mini Bar,
only one Bottle of Water, no data about Internet Use or Health Club at the Reception during CK IN if i donot ask later.
May 4, 2014
Rated 4 out of 5 by Mhhs very good place to stay in
- luxury hotel
- very friendly and helpful stuff
- excellent clean level
- very good sea beach
- good view of the sea and el Montazh Gardens
- for those who like to take pics for the sea
they will enjoy taking them from their rooms
April 27, 2014
Rated 4 out of 5 by Koty2000 Project Engineer
This Hotel is good for family travel
April 22, 2014
Rated 5 out of 5 by Sesayyan Awesome View
had breakfast there and it was very good. stay was comfortable. will definitely recommend.
April 12, 2014
Rated 5 out of 5 by shehab Excellent customer service
Every thing was perfect, starting with excellent check-in done by Kareem in the Reception which was very friendly and professional, room was very nice, sure this will not be last time. :)
April 9, 2014
Rated 2 out of 5 by s2elenany this hotel has great view
the hotel has incredible view and great location but the crew is very bad
the house keepers are terrible
April 5, 2014
Rated 2 out of 5 by Loou All great except for bathroom cleanliness
The bathroom was my problem
The toilet and bidet were not sanitized properly,
I could see yellow urine drops all over them(and smell as well), and with my disinfection wipes I was able to clean them off.
This was really appalling from a Sheraton hotel.
Other people staying with me did not have the same complain, so I hope this was an individual mistake.
Other than that, room itself was clean, staff were very friendly and food was good.
April 4, 2014