Rated 4 out of 5 by Msaaadany feel at home
very nice place and location
August 18, 2014
Rated 4 out of 5 by AmrAhmed00 Good for short stay
Good Hotel for short stay , many Thanks for Mr.Momtaz The Night Manager for his prompt action & sorting out my issue ....
August 15, 2014
Rated 3 out of 5 by Massa123 This hotel has a great location
My first stay in this hotel was in 1986 ! It has expanded so much and deteriorated so much since! Waiting in the lobby for 4 hours was not great, except for financial gain for the cafeteria. No rooms available in the SPG floor due to full occupancy, two single beds instead of the requested queen bed. Only in the last night we were given a room with a double bed!
To the credit of the reception staff, they tried to be courteous, including some lies, but they are too stressed out! Apparently, they had to lie to calm down some angry customers!
To Summerise, my favourite hotel is no longer on my list!
August 5, 2014
Rated 4 out of 5 by Gam63 This hotel has great location
This hotel has a great location, a wonderful beach, a variety of facilities, and excellent food and beverages.
August 4, 2014
Rated 5 out of 5 by Esso6989 Outstanding starwood hotel in Egypt
Actually the overall service was excellent and I would like to thank all the reception's staff specially M M and all the duty managers, it was really an unforgettable stay.
September 9, 2012
Rated 5 out of 5 by naguib This hotel has great features
me ,my family consider it our second home it is z most comfortable place we enjoy our stay this is not z first time I did,nt go 2 any hotel other than Sheraton elmontaza after staying in a lot of hotels in alex andria we find every thing is comfortable thanx 4 every thing
July 24, 2014
Rated 1 out of 5 by Fouad1981 2 stars are more than enough for this Hotel
i have a very bad memories about my stay because the reception stuff are very rude and aggressive and i feel like they are giving me orders and doing me Favors plus AC was not working only hot air, And i did not find a praying carpets and no Weight scale plus i suffered a lot from very cold air leakage from balcony and how they sealed the minibar without asking and i am always finding a dirty colored water from water tape
Finally, i will never stay again in your hotel plus i will never recommend your hotel to others and i doubt that these hotel belong to Sheraton hotels group
January 12, 2014
Rated 4 out of 5 by Terryhe Location, view and staff
The view was amazing. The staff is very nice. No kettle in room. No breakfast included
July 24, 2014