Rated 5 out of 5 by JSC27 Great stay for business and personal
I stayed for 3 weeks and during my stay, all staff members were very friendly (restaurant, pool, beach, front desk, and etc) and they were always try to greet and help. Buffet breakfast (separate fee) was awesome with large number of things to try!
The private beach and pool were both great. Taxi comes almost every minute so you can grab it and go to famous places for sightseeing and shopping within 20 minutes or so (Emirates palace, Marina mall, Heritage village, and etc). Boardwalk is within walking distance, which is a plus if you like jogging or running during morning or evening.
Only one thing bad was on Thursday night (like Friday night in U.S.) the pool had loud music going on and because I was on the ocean side, I could not sleep well.
November 25, 2014
Rated 5 out of 5 by Midas14 Q
I just love the team of the Sheraton Abu Dhabi; hotel fully booked with Formula 1 being hosted in the city yet the wonderful staff took the time to make the guest feel valued; never too busy or hurried to be polite or kind: great stay and I appreciate the courtesy! Looking forward to next stay soonest!! Thank you!!
November 26, 2014
Rated 5 out of 5 by Amdan A High Standard Hotel
This hotel is good in service , food and response to requests and needs .
I would suggest to slightly improve the computer service to make the computer performance more stable ( sometimes pages were disappeared for no reason ) , as well as , to make the access less complex.
November 22, 2014
Rated 4 out of 5 by Andy1954 high hospitality
staff's hospotality is extremely good
November 11, 2014
Rated 1 out of 5 by Swillia64 Never Again
I stayed at this hotel along with a number of colleagues for a total of 3 nights, we originally booked two nights but had to extend our stay an additional night. I was shocked to find out that we had been charged at least 3 different rates for the extra night, mine being the most expensive at 1000 dhs while some colleagues paid 400 plus taxes, despite requesting my company corporate rate. On top of this they tried to charge me extra for breakfast and when I queried this they tried to say I had 2 breakfasts and then that I had signed for someone else's.
I will not be staying at the Sheraton Corniche again despite visiting Abu Dhabi regularly.
November 25, 2013
Rated 1 out of 5 by Tara70 Inadequate service at an International hotel
I did not think it was helpful during our stay in August that it was not possible to get food for our children( 8 and 10 years) during daylight hours due to Ramdam. Whilst I can appreciate that Muslims may wish to adhere to this rule, not being part of that religion, I don't think it was appropriate for an international hotel not to have food available for international guests. We had checked out of our room as we were flying out later that night and therefore could not avail of room service to our room
September 5, 2012
Rated 1 out of 5 by Ahmads83 Noisy hotel
I live in Abu Dhabi , and for the noise next to our home we diced to spend on night in this hotel , and they offer room next to the hotel central AC generator (room 252) !!!! It was the really bad however the hotel was not full , I would never recommend this hotel for friends or related to my work. This room should be store
November 24, 2012
Rated 1 out of 5 by Nordy Very poor customer service.
I am a platinum member of SPG and stay at Sheratons all over the world and they are always very flexible with me as my schedules change. Upon arrival, they moved my dates in one day and were happy to do so. But when my dates changed again where I had to check out a day early, they told me they couldn't change the reservation. Amazing how they could add a day, but when I wanted to leave early, it became impossible and they charged me for a night I wasn't even at the hotel ...!!! I gave 3 days notice in advance. "all other Sheratons/SPG in the UAE are very flexible and know me well.
Worst part is they charged me and didn't give SPG credit for the night I wasn't there!
I will "never" stay in this Sheraton again....
October 19, 2014