Rated 4 out of 5 by Reid79 Excellent Location
I stayed with my girlfriend here for 1 night in March. It just so happened to be the same weekend as some sort of Anime Convention. Lots of people dressed up in costumes. The staff handled everyone well and the check-in / Check-out process was very smooth. The lobby had free wifi which was nice but it wasn't free in the room. We stayed at the hotel mostly for the great location. It is right in downtown and easily walkable to all major spots. Overall I enjoyed my stay and would book this hotel again.
March 31, 2013
Rated 5 out of 5 by 1Steve Consistently good stays
This stay reaffirmed my experiences these past few years. Good accomodations, fair price, and excellant staff.
July 3, 2014
Rated 4 out of 5 by mountainbased great hotel, but aging tower
I love this hotel: beds, fitness center, bar, location, etc. This was my 25th stay at the hotel and they brought me a lovely tray of chocolate covered strawberries - delicious! However, the old tower is going to require some work soon - seemed to be some kind of leak when I got there- fans blowing all through the hallways to dry it back out, sink was clogged and therefore kinda nasty, water knobs seemed to be reversed...Hopefully, they will get these things under cotrol before they get out of hand!
September 18, 2013
Rated 4 out of 5 by Dansize Week Long Business Trip
I was at the hotel for 6 nights on a trip for a conference. The room and the bed were great. The timing schedule of the housekeeping staff was inconsistent which resulted in missing one day of cleaning. Also, it could be the color of the carpet or the patterns the vacuum system left, but the carpets in the common areas (halways and elevator areas) looked dirty. Otherwise, the hotel was a great place to stay and within reasonable walking distance of many opportunities for tourist stuff and shopping.
August 27, 2012
Rated 5 out of 5 by Commiss ASHRAE
Enjoyed stay for ASHRAE conference June 28 - July 2
July 5, 2014
Rated 5 out of 5 by Clare47 Central Location
To find such an excellent and affordable hotel in the downtown area is not a novelty, but to to have it as centrally located as this one is definitely a plus. I could walk to many of the most common attractions (Pike Street Market, the Convention Center, the Pacific Place Mall) within a matter of blocks, or take the monorail (an experience in itself) to easily get to the attractions near the Space Needle. Good food in all price ranges was abundant. You can't miss out with this hotel.
March 18, 2014
Rated 5 out of 5 by Clipper1112 Short Weekend in Seattle
Met at desk by friendly desk clerk. Nothing changed direction from that point on. Everyone was friendly, the room was clean and the meeting rooms were outstanding.
June 30, 2014
Rated 3 out of 5 by Poindexter52 Horrible night's sleep
We love this hotel, BUT, my wife and I had a horrible night's sleep. The bed was too hard to be comfortable, and the pillows are terrible. It would be wise to offer pillow options for people who need certain types of pillows for good sleep. Feather pillows are nice to the touch, but when you lay your head on them, even 2 at a time, they become hard as a rock. That is not conducive to good and restful sleep. Consequently, we woke up hourly through the night. It was a nightmare, quite literally.
January 5, 2014
Rated 5 out of 5 by DKUSTRA62 First class time
The staff was perfect, from the moment I made my reservation. I am a platinum member and was treated with a room upgrade and was taken care of even before I arrived. I have to say thank you to May the club manager for making this trip one of the best
June 23, 2014
Rated 2 out of 5 by BKK2012 An Underwhelming Experience, Overall
Perhaps the busy holiday season was to blame? An inattention to, or complete lack of basic services throughout the stay places this property and its standards well below its Starwood sisters around the world. e.g., no concierge service on one day, no doorman to assist (or offer) with luggage or hail taxis, sloppy housekeeping standards, surly guest services associates. That said, the property is conveniently located, fitness facility is top rate, and the traditional Xmas display is impressive.
January 9, 2012
Rated 5 out of 5 by JerseyGirl67 Home away from home---but better!
This Sheraton has become my favorite hotel in Seattle. I always feel welcomed on arrival by the front desk. I know my room will always be clean and comfortable, thanks to their dedicated Housekeeping staff. LOVE the beds! As a Starwood Preferred Guest, I really appreciate that they take my needs into consideration with check out times and wi-fi. I also like the new Lobby Bar area. I think it will provide a great gathering/meeting place for friends---a drink after shopping, meeting or theater.
October 25, 2012
Rated 5 out of 5 by Rudfire Very Good Hotel Staff, Great Experience
I have stayed at the Sheraton 3 times in the last year and a half, and it continues to meet and exceed my expectations. Check in was super easy, very friendly staff. Room was great, very clean. Room service was friendly and very fast. The only drawback was that the pool and jacuzzi were super busy the night we stayed.....Not a big deal, though. For the price, this was a fantastic stay. Location is sooooo central to everything! Would definitely stay here again in the future! Thanks very much!
December 30, 2012
Rated 2 out of 5 by allison1 Wonderful room, Not so wonderful ambiance
The room was beautiful! Clean, and tidey, the view was spectacular and the mini-bar was stocked!! However, once you settle in your peace and quiet is gone. The room next door (obviosly no one was in it) had the alarm clock going off for hours before it was finally addressed. In the middle of the night, there was a group of young adults running through the halls using foul language. I was completely embarrassed for my young son with the vulgar noises and language that was heard from our room.
January 14, 2013
Rated 5 out of 5 by JR78 Great Hotel but for Delta reservation
Was notable to obtain a boarding pass for a delta flight
July 3, 2014
Rated 3 out of 5 by KayK Worst stay Ever
Disgusting. My room was never cleaned EVER. When I complained about it I was told it would be cleaned the next day and it was not. Wastebaskets overflowing. Out of Kleenex. Out of coffee. I never put that little tag the door. I feel it was absolutely disgusting. I paid over $250 a day! I will never stay there again.
June 14, 2014
Rated 4 out of 5 by Pepperdog Needs queen beds
Queen beds instead of double for sure. Our room clean after day One was sub par. I came back at 3pm and still was not done. I told them 5pm which thay did but bathroom counters not cleaned or wiped. Could not find our bath mat until we took the last towel and it was mixed up in with towels. Need more complimentary water. We have stayed 4 times this year and are responsible for another 6 2 night stays. There should be" rewards" for bringing additional guests as wel as ourselves for the SPG
January 1, 2013
Rated 5 out of 5 by GLW717 Great Stay!
I arrived from the cruise terminal at 8:00am and luckily the hotel did have a rooom clean and we were able to get into it right away. Great property, so close to everything downtown that made our stay very easy!
June 24, 2014
Rated 5 out of 5 by rucanesgal Excellent Hotel
This hotel helped make our stay even better than we anticipated. The room was comfortable and clean. The staff were beyond friendly and assisted in every way possible. I highly recommend this hotel for your Seattle travel!
June 23, 2014
Rated 4 out of 5 by FossilT International conference
The hotel was great for a large international technical conference. Facilities were very good and the location gave us access to most of the downtown Seattle restaurants and sites. We stayed an extra 2 days to enjoy Seattle. Room seemed to be set up for a single business traveler and could have had a few more clothes hangers and more space for two. Only one problem was late night partyers coming back at 3 am from the football game on our last night. Otherwise very quiet and comfortable.
August 20, 2013
Rated 4 out of 5 by REM3 Good Experience
I enjoyed my stay at the Sheraton. It had good accommodations was clean and had an excellent gym
June 30, 2014
Rated 4 out of 5 by Binnsyboy Luke warm shower
This hotel is in a prime position for the city of Seattle. The staff are attentive, friendly and welcoming. The hotel was very busy, thus producing a great ambience.
My room was great, comfortable bed, quiet room. Un-fortunately the shower wasn't very hot, at best I would describe it as warm. The shower had plenty of power and was very clean. The receptionist said she would send up an engineer, before I checked out the shower wasn't any better
April 28, 2014
Rated 4 out of 5 by Phulse PHulse
Good hotel in the centre of Seattle. Can also be reached via Light Train from Airport. Just another good Sheraton Hotel.
June 28, 2014
Rated 5 out of 5 by Goldkitten excellent staff and service
The front desk staff are the best I have experienced at a business hotel. The bellman were very busy everytime I needed them but when the front desk staff realized we had been waiting they jumped in, grabbed luggage, they were efficient and very gracious. Service was great but the hotel was busy and the lobby bar and bellman were understaffed.
Rooms were clean but decor, bedding basic and dated. Halls are dark, very worn, dirty carpet.
again, staff was so good I'd recommend happily.
March 5, 2013
Rated 5 out of 5 by MG54 Tenth Stay
This was are 10th stay at this hotel. All of our stays have been excellent from the location,to our room to the staff to the parking valets. We look forward to our 11th stay in November.
June 24, 2014
Rated 4 out of 5 by Edward3950 The hotel was located close to shopping.
The downtown area was close by to the hotel and walking distance.
June 30, 2014
Rated 5 out of 5 by Pete202 Overall Experience
Great location, comfortable accommodations - would select this property again.
June 29, 2014
Rated 4 out of 5 by carrie83 Good Hotel..but...
The Sheraton Seattle was a good hotel to stay at. The staff was really friendly and was very accomodating. Would I go back to the hotel? Maybe... but first they will need to fix their water heater if I was to go back again. The water from the shower was luke warm at best, which wasn't good because it was so cold in Seattle.
While the maids kept our room clean, I recommend they change out the snacks every so often. The items were dusty and I even saw a snickers bar broken in half.
April 15, 2013
Rated 4 out of 5 by Dental35 Mostly Predictable
Room service while very prompt was lacking. The food quality was below what I have come to expect of Sheraton, served less than hot, undercooked and a minimal service setting. The iced tea had little ice and no sweeteners provided.
My room while clean was messy, every lamp shade was severely tilted and the curtains were always closed but hung up on the furniture, everything very noticeable when you first enter the room. All staff I encountered were very pleasant and knowledgable..
March 24, 2013
Rated 2 out of 5 by Westsider Inadequate breakfast arrangements
The hotel when fully booked has inadequate breakfast facility. There was a 15 minute wait for a table. So I went to a nearby restaurant where I had an immediately served meal less expensive. Also, as I had an early morning departure, I wanted room service breakfast. I waited in vain, as no one bothered to pick up my breakfast order form, which I had placed on the doorknob before retiring. Finally a Lobby Lounge bill was erroneously charged to my account after I departed the hotel.
January 7, 2013
Rated 4 out of 5 by sdtthhh Housekeeping very average
Bed sheets were never changed in the 6 days/5 nights that we were there. Only towels and bathroom necessities. No cleaning.
June 27, 2014