Sheraton Seattle Hotel

  • 1400 6th Avenue
  • Seattle,
  • Washington
  • 98101
  • États-Unis
  • Carte

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Rated 4.1 out of 5 by 1062 reviewers.
Rated 4 out of 5 by Executuve Lounge The cofee was GOOD! Been a while since I'd been in the Lounge, and don't remember seeing a computer terminal & printer being avalable for guest use. Also, some hot entrees for for Sunday Breakfast would have ben nice. July 17, 2013
Rated 5 out of 5 by Unbelievable Customer Service From the moment we pulled up for valet service, I was "wow-ed" by the staff at Sheraton. I made our reservation online, and we just wanted to check in to our room and then leave to enjoy a sunny day in Seattle. However, there was a very large group of people for a conference that had just arrived, and the line to check in was long. A nice guy named Matt was helping people in line, and when he saw the quizzical look on my face, he came right up to me and told me that the line wouldn't take very long to go down. When I asked if there was an in-house bar that we could wait at, he gladly directed us to it, and then told me that the first round was on the house! After about 30 minutes, the line was even longer, and Matt came to our table and told me that he'd like to check us in himself, and apologized for the length of the line. When he came back with our room keys, he told us he upgraded us to a deluxe suite on the top floor free of charge! We were absolutely thrilled and the room was amazing. Matt, you turned a good night in Seattle into a great one. Thank you very much. Just finished my SPG application, and I look forward to many more great nights in your hotels. March 14, 2014
Rated 5 out of 5 by Love the Hotel The hotel was awesome. The staff was great to us and the location was perfect. My only issue was the black lace thong that was on the back cushion of the couch. It was not mine. Needless to say it was gross. May 28, 2013
Rated 5 out of 5 by Convenient, Clean, Friendly Friendly helpful staff, together with comfortable room and top-rate public areas, made this downtown hotel a pleasant experience. March 3, 2014
Rated 5 out of 5 by Great Experience The Sheraton is in ideal location and the rooms are top notch. I had a noisy neighbor and the front desk staff made changing rooms a breeze. Looking forward to my next stay next week!! December 8, 2011
Rated 4 out of 5 by bob r The facility is located in the heart of downtown and is very easy to walk to the wharf and other fun places. The only negative is the high cost of parking and the internet charge. October 6, 2013
Rated 5 out of 5 by Romantic Getaway We love staying at this location. The artwork and decor are beautiful. Easily can walk to Pike Place Market, Taylor's Oysters, Blue Acre Restaurant and H&M dept. store. Perfect!!! June 24, 2013
Rated 5 out of 5 by Wonderful!! I stayed at the Sheraton Seattle for my birthday while vacationing in the Pacific NW. I was only there one night and I wish I would have stayed there the entire time! I stayed at two other contending name hotels while in Seattle and Vancouver BC, to which neither hotel was nearly as nice and accommodating as the Sheraton! This stay superseded my expectations from early check in, to the prompt return of a lost&found item I had left behind in my room! I was far beyond impressed and I will certainly return here! Also, this was the perfect location downtown! Great & easy access to everything, including 2 blocks from Light Rail Station to the airport!! April 9, 2014
Rated 5 out of 5 by A great hotel to stay in. We loved our stay. Although we found that both our rooms needed a new matress. My room had a very lumpy matress therefore did not sleep well at all. May 28, 2013
Rated 5 out of 5 by Director -Insurance Company All of my contacts with staff were excellent. I enjoyed my stay and the walk to the convention center was good for us as we needed the exercise. October 9, 2013
Rated 4 out of 5 by Good hotel in Seattle Very good hotel in the middle of town. August 12, 2014
Rated 5 out of 5 by Perfectly located if attending events at the Convention Centre. Not only the perfect location if attending Convention Centre events, also great location for shopping and easy access to Pike's Market. December 10, 2011
Rated 2 out of 5 by really has gone downhill used to be one of my favorite hotels. Has really gone downhill. Staff can't be bothered, breakfast in lounge was poor, room very small July 1, 2012
Rated 5 out of 5 by Everything you desire/ Perfect location Location is perfect right in the middle of everything. Every amenity is available. No hassle at all. Super friendly staff. June 13, 2013
Rated 5 out of 5 by Great Place to Stay Rooms are excellent, very comfortable beds and quiet corridors make for a good night sleep. No maids shouting down corridors or radios squarking which happens at other hotels I have stayed in so I much prefer it here. The food is good too, and the bar staff friendly. A great place to stay for a visit to Seattle. August 7, 2014
Rated 5 out of 5 by Oustanding Customer Service Received the best customer service I've ever experienced in a SPG hotel from Blair at the front desk, and as a Gold Level member I use these hotels frequently. The systems in the whole hotel were down and there was pressure on everyone to hustle, and the whole way through processing us Blair was professional, curteous and smiling, couldn't have asked for anthing more. Well done. August 4, 2014
Rated 5 out of 5 by Nice, clean, quiet, great gym That pretty much says it all. Also, the front desk staff was very friendly. Perfect location for conference goers. December 8, 2011
Rated 5 out of 5 by The Best My stay in Seattle was great the staff met all our needs. I will always look to stay at a Sheraton when I travel. November 7, 2012
Rated 5 out of 5 by The extras for this room made out getaway so convenient We had a short getaway and to have the convenience of evening snacks and complimentary breakfast was wonderful. June 27, 2013
Rated 5 out of 5 by awesome gym and pool with view of Seattle Did request to not have sheets changed, instead had no room service, I think one should have both options! June 19, 2013
Rated 5 out of 5 by Great Location This hotel is very close to restaurants and shopping which makes it convenient how people traveling alone. February 4, 2013
Rated 1 out of 5 by Beautiful hotel - FILTHY bed This was my second stay at this hotel. On the first stay, I discovered that the bottom sheet of the bed was placed in a way that left about 18 inches of mattress exposed at the foot of the bed. Most customers are unaware of this highly UNHYGENIC practice because, after all, no one pulls away the top sheet and blanket to see it. The sheets are not long enough to be tucked at the head of the bed and the foot. Imagine sleeping in a bed where "all of humanity" has also slept? The sheets are changed, but the foot of the bed is never cleaned. Think of all of those dirty, sweaty feet that have been there before you! I took a photo of this nastiness and the Director of Front Office Operations agreed that this is poor housekeeping. He assured me that he would address the problem. On my most recent (second) stay, I found that nothing has been changed. The foot of the mattress was not covered with the sheet. Upon checkout at the front desk, I was answered with a shrug of indifference........ Flat sheets are meant to be top sheets. They are not manufactured in a great enough length to properly serve as a bottom sheet. SOLUTION: Longer flat sheets (probably not possible), or FITTED SHEETS. June 13, 2013
Rated 5 out of 5 by Pleasantly surprised I was pleasantly surprised by this hotel - after reading some reviews. We stayed in the pyke St tower but our family were in other ( cant remember name)they stated that their room was more modern but I was happy with ours. The towels were a bit on the small side but the bedding was luxury. The $10.95 daily wifi was a bit excessive though. If you walked in off the street you could access it for free in the lounge but as a paying guest ( there for 5 nights too) I think it should be free or at least minimal charge July 24, 2014
Rated 5 out of 5 by Top of the World in the Rainy City Outstanding experience. Great hotel in a great location. Very clean, very well maintained. June 16, 2012
Rated 5 out of 5 by Perfect Location Perfect place to stay when going to the theatre, shopping, or excellent restaurants. November 5, 2013
Rated 5 out of 5 by Great Location This hotel is right in the heart of the action, easy to get around to everything! June 29, 2013
Rated 5 out of 5 by great location and rooms Best downtown location for shopping. Rooms are very large and nice, great views. November 30, 2011
Rated 3 out of 5 by Unhappy Platnium member Arrived and was told I had been upgraded. Got to the room and realized it was indeed bigger but defiantly not renovated. I've stayed here plenty of times to know this room was lacking in decor compared to my other stays. For a hotel like this, since when is the room not provided with complimentary water or anything. Upon leaving the employees where outside with trays of fruit and complimentary water for the next stay. Funny how my room had nothing. I had cut my foot on Sunday nite and went to the Starwood preferred check in and asked for a bandaid. I was told they didn't provide such things. Odd for such a big hotel not to carry such items. When I proceeded to checkout on Monday I explained to the guy behind the desk that I was surprised there was no complimentary water and stuff. He actually laughed in my face and said " your on floor 26 ... That's only for 27th floor and up. I asked him why he thought it was so funny but he continued to laugh. Perhaps he assumed I was a gamer there on the weekend and am not use to such hotels but this is obviously not the case. I have been Platnium for 5 years. And this hotel was not a category 4/5. Will not recommend this stay again. Too bad as all my previous stays were great. September 6, 2012
Rated 1 out of 5 by Poor Staff service Can not timely solve the customer service issue as the promise July 1, 2012
Rated 4 out of 5 by Great Location/Room/Service/Restaurant Enjoyed everything...stay much too short. Will return though! May 20, 2012
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