Rated 5 out of 5 by nerdynetty SO AWESOME
I met celebrities that were staying at the hotel who were part of the convention I was attending, in the hotel. Which was cool. The gym is so amazing, new high tech equipment and nice view. The pool is nice and big but the hot tub could be bigger. They should switch over to the salt water hot tubs so the chemicals don't burn the eyes when the jets turn on. Lounge and restaurant was awesome too. HIGHLY recommend this hotel.
March 4, 2013
Rated 4 out of 5 by SeattleVisit1 No free wifi
While the beds were quite comfy, and I thought it was great they provided a shower puff sponge, I was disappointed at the lack of free wifi. If every coffee shop can provide free wifi (where I am only spending $3) then CERTAINLY a hotel at which I am spending hundreds of dollars could provide free wifi. The fact that they charge for wifi was a slap in the face. Very disappointing. Other than that the hotel was quite nice.
June 24, 2013
Rated 5 out of 5 by MG54 Tenth Stay
This was are 10th stay at this hotel. All of our stays have been excellent from the location,to our room to the staff to the parking valets. We look forward to our 11th stay in November.
June 24, 2014
Rated 4 out of 5 by JackApple Good start bad finish
Good start, great check in but my keys didn't work twice, one trip up with bags and stuck, second trip key worked. Third day no room service/turndown as requested. too busy to complain this time :) The facility and staff were great besides that.
June 16, 2014
Rated 4 out of 5 by Matt1286 Convenient location
In-town for 24 hours after a wedding in Port Gamble, the room was conveniently located to many features and sites downtown. Leaving the city early on a weekday, the hotel is a quick walk (and undercover which was helpful due to the unexpected rain) to the train which quickly takes you directly to the airport for just $2.75.
Convenience and comfort quickly make-up for any possible additional cost if you are on the fence.
September 4, 2013
Rated 5 out of 5 by JR78 Great Hotel but for Delta reservation
Was notable to obtain a boarding pass for a delta flight
July 3, 2014
Rated 5 out of 5 by Tatiana Not Sleepless in Seattle
The Sheraton Hotel in downtown Seattle is in a great location. Situated in back of the Washington Convention Center made it very convenient to the conference I attended. The hotel interiors are absolutely beautiful and my room was very clean, spacious and comfortable. The view from my 10th floor window was absolutely beautiful day and night. The staff was very courteous, caring and helpful. The food was very good too.
January 31, 2013
Rated 5 out of 5 by Bobby Great but short of human attention
This is a great hotel with a great features, however, as compare to others Starwood Hotels and Resorts, the welcoming feeling as a member of SPG was not there. I did not feel any privilege nor feel any special being a SPG member when I stayed in this hotel. In addition,there was no complimentary water given nor basket of fruits available anywhere. What a turnoff when the hotel imposes in-room Wi-Fi fee for SPD member.
March 22, 2013
Rated 4 out of 5 by ch55 Great....except for parking fee
Our family of 4 planned a special trip to downtown Seattle to take full advantage of all the holiday activities. This hotel was in a perfect location that allowed us to shop and dine with ease getting to and from the hotel.
Everything was magical, until checking out and finding out how much the overnight parking fee was. It seems outrageous for paying hotel guests to be charged so much to park our car for one night.
December 4, 2013
Rated 3 out of 5 by Larry60 Check in Green Option
This hotel was nice and clean, but not worth the money for the room or food options. At checkin I was offered the "green" option, meaning that I was awarded a daily $5 voucher for food, but the beds would not be made during my stay. What I didn't realize was that meant no new towels would be delivered or checks for clean glasses, additional coffee and supplies, etc. Basically the room was ignored for my 4 night stay.
June 27, 2013
Rated 3 out of 5 by Chuck1951 Hotel was good but man are those walls thin
I stayed at this hotel because I was in town for a convention. The location was great, the concierge and other staff were extremely helpful, the room clean and comfortable. Huge issue though is the lack of soundproofing. I could hear every word, every laughter, every sound that came from my neighbors. Every sound, to the point where I felt uncomfortable having confidential conversations on the phone while in my room.
October 5, 2012
Rated 4 out of 5 by REM3 Good Experience
I enjoyed my stay at the Sheraton. It had good accommodations was clean and had an excellent gym
June 30, 2014
Rated 5 out of 5 by Way42 I love the eco-friendliness.
I liked receiving the certificate for reusing the towels, etc. I would normally do this and have tried with other hotels and they ignore the request. You honor the request and give a little extra. It is appreciated. I also appreciate the friendliness and accommodating staff.
June 9, 2014
Rated 4 out of 5 by Phulse PHulse
Good hotel in the centre of Seattle. Can also be reached via Light Train from Airport. Just another good Sheraton Hotel.
June 28, 2014
Rated 5 out of 5 by Wyzguy22 Conference Stay
Hotel was perfect. It is close to everything. Shopping, food, public transportation, the water. Room was clean and big. Housekeeping was awesome. Only issue was checking in, they had the wrong check out date for me. I verbally corrected it with the front desk at the time of check in and I was still locked out of my room on the original check out day and had to go back down to correct the issue. Minor inconvenience.
August 23, 2013
Rated 4 out of 5 by Granpa117 Great Location
Came to Seattle for an overnight to take our young grandsons to the Space Needle. The hotel was so convenient (easy access off the highway and very central) and by staying on a Club floor, the boys enjoyed the spectacular views from the very wide window sill. The staff in the Club Lounge were very helpful and the room was comfortable with great beds. Pool on the 35th floor was a nice extra. All in all a great stay.
May 22, 2013
Rated 5 out of 5 by HPS51 Great Location
This was a hotel located next to the convention center, and various toruist facilities in the area that you could walk to or take public transit. Especially liked the green program with the daily $5 vouchers...never paid more than $2 for breakfast. Very helpful staff.
June 9, 2014
Rated 4 out of 5 by sdtthhh Housekeeping very average
Bed sheets were never changed in the 6 days/5 nights that we were there. Only towels and bathroom necessities. No cleaning.
June 27, 2014
Rated 4 out of 5 by Juneanniv This hotel has terrific amount of outlets for computers in the lobby
We had a corner room with fantastic views of the city and water. The room was quite large. Plenty of windows to enjoy the views.
June 26, 2014
Rated 4 out of 5 by Yates72 Nice place to stay.
We were pleased with the very spacious
bedroom and bath - plenty of room to spread out. The bed was comfortable but did seem to roll a bit. I can't say enough good things about your concierge, Mary. She answered all of our questions, gave us written info and directions, and recommended and made reservations for restaurants. We, also, appreciated the optional self-parking that was available. Convenient location.
August 19, 2012
Rated 4 out of 5 by Trixi Good
Two issues: I requested a room on an upper floor, but was assigned a room overlooking a parking garage on the 8th floor.
More important, an important fax was sent to the hotel on Wednesday. It was not delivered until I asked about the status when I checked out Thursday morning, loosing two days for its reply to the sender.
May 23, 2014
Rated 5 out of 5 by MikeSoCal Great Accommodations
The Sheraton Seattle provided an excellent location to recuperate from tiring business travel. From the moment I entered the driveway, through getting my room the staff was alert, efficient, polite and responsive to my needs.
As a Starwood Owner, I was particularly impressed with the ekevator's announcement or "Starwood Owner's Level" as the doors opened on the owner's floor. While slightly embarrassed, it did make one feel "special." By-the-way, your reservation specialists were most accommodating with getting me to that Owner's level -- thanks
The Club Lounge was also impressive, private, and well appointed. The food was great, as was the service. When my room key didn't work at first, the front desk immediately replaced it with one that did (turns out that you need to move the key slowly into the slot).
Great hotel, great service!!! Given that I'll be doing much business in the Seattle area, I look forward to returning in the near future.
May 15, 2014
Rated 4 out of 5 by Kevin222 Great location
The hotel has a great location, is very clean, and has very nice rooms. I found that housekeeping did not always replenish things that I had used such as soap, coffee, and towels. In comparison to the quality of the hotel, I thought that the housekeeping was not at it's best.
June 6, 2014
Rated 5 out of 5 by Pete202 Overall Experience
Great location, comfortable accommodations - would select this property again.
June 29, 2014
Rated 4 out of 5 by Edward3950 The hotel was located close to shopping.
The downtown area was close by to the hotel and walking distance.
June 30, 2014
Rated 2 out of 5 by Badvisit2013 Don't stay at the Sheraton Seattle
This hotel has a poor service approach to its patrons. I stayed there for 3 nights; housekeeping staff did not replenish my soap, shampoo or other supplies even once. The towels were so old and worn I needed to use 3 daily just to dry off. Restaurant was crowded and unaccommodating. Worst part were the vagrants who constantly harassed me both outside and INSIDE! Yes, you read that correctly. The vagrants are so bold here that they come into the hotel to beg for money. This is probably why they have to have a combination lock on the lobby bathrooms. There was no security at the doors and I felt unsafe and dirty in this hotel, which cost me $235/night plus taxes (and this was a convention rate). I will not stay here again. The only thing this hotel has going for it is proximity to the convention center, which is why I suppose they think they can do whatever and still get patrons.
October 27, 2013
Rated 4 out of 5 by Joey5000 No free wifi
Room comfort and cleanliness can not be matched, simple superb! We were shocked to find that there was no free wifi within the room. Unfortunately, my daughter needed cough medicine and no one knew where to send me after 9 PM in the vicinity of the hotel. After a brief walk around town, I found an all-night convenience store that carried the usual medical needs I was looking for just blocks from the hotel.
July 9, 2012
Rated 4 out of 5 by Loni123 Disappointed in Customer Service
Hotel was nice, I did have a problem with the front desk. My luggage was lost by the airline. When the airline called me @ 11:30 PM and told me it was on the way, I called the front desk and asked them the PLEASE call my room when the luggage arrived. Of course they did not do that and I had a very restless night worrying about my luggage, all the time it was downstairs....not good customer service at all
October 1, 2012
Rated 3 out of 5 by Disappointed213 Terrible city view room
I paid extra for a city view room, but was placed on the 10th floor of a 25 story facility. My view consisted of the bases of the skyscrapers and 1 lone neon sign. Yes, I had a view of the city. But a crappy one at best. Complaining seemed to do no good either. Staff apologized then just looked at me. No offers to try to accomodate me at all. I'll never stay here again nor recommend this hotel to anyone.
September 2, 2012
Rated 5 out of 5 by Mike Excellent Accomodations, Location and Service
My stay at the Sheraton Seattle was pleasant and met my expectations. The brand sets a superior quality expectation and the team at the property delivered. I enjoyed the location (Seattle central) and proximity to my business. My colleagues enjoyed their stay as well. The lobby bar was congenial, the service was efficient and pleasant, and most importantly served as a great experience for the next visit.
February 24, 2013