Rated 1 out of 5 by SNT2 Under the Dance Floor
of a wedding reception, as SPG Platinum. If you're going to take revenue for a dance event on a wedding reception, write off the rooms directly beneath the dance floor (or assign them to the wedding guests).
July 21, 2015
Rated 3 out of 5 by Cuchomau Not a Clean Room
The bed headboard was very dirty, and I talked to Fabricio, the shift manager. He was very ashamed about it and he promised to give me a call later that day.
Unfortunately he never called.
Nobody should expect perfect, but when they fail, they should act and take responsibility
July 7, 2015
Rated 1 out of 5 by murphsmom not impressed
Had to stay here as another hotel we wanted was booked. we booked over the phone and then after we arrived were told about the extra 50 dollar charge to park. opted for the $30 self pay parking and went to get a baggage trolly only to find out you aren't allowed. A friendly bellhop helped us, and that was the only good thing that happened. The room was nice, but the air conditioner which didn't seen to be on, made a bang every few minutes and the room was hot. Im a light sleeper and was exhausted so wasn't happy. when we went to leave, had no help and i was going to mention the air conditioner when we checked out but no one asked how our stay was. Then while waiting for my hubby to retrieve the car i had to leave things unattended to use the washroom, i walked a ways to the bathroom to find it is locked with a code. i walked all the way back to the concierge desk only to be given the code but not the added # sign at the end. I was trying to rush as things were unattended so asked a bell hop to watch my things which he kindly did. Why were we not given the code when we checked in? i made 3 trips to use it once. ridiculous, will never go back or recommend, will stay at our favourite much cheaper nicer place from now on.
July 6, 2015
Rated 4 out of 5 by kk21vg24 Great location, nice clean hotel
Great location, pretty reasonable room rates.
My only negative was that not enough plug points or almost none in the room.
July 4, 2015
Rated 5 out of 5 by Anatoly93 Location
Good location, easy to go anywhere in downtown.
June 25, 2015
Rated 4 out of 5 by Alice7 This hotel is well located
We liked the hotel. We arrived at the hotel around 10:30am and the suite was not ready
but we could go up to the lounge for breakfast
When we returned to the front desk at 12:00pm to see if the suite was ready, our bags were still near the front desk where anyone could have taken them. The woman behind the counter had assured me that she would have the bellman put our bags in a safe place.
June 22, 2015
Rated 5 out of 5 by sungunk Best location and great staff
When it comes to hotel choices, you really can't beat a great location. Especially when traveling with infants and toddlers proximity to shopping, restaurants, and entertainment is a necessity and of course the Sheraton Seattle's location is perfect. The location is so great that I have noticed this is one of the busiest hotels ever. I am always impressed with how well the check in staff handle the large volumes and are still able to make everyone happy... especially me! Krystel checked my group in and she was everything you would want in a SPG front desk associate. She was warm when she greeted me and very responsive and competent. Great stay!
June 14, 2015
Rated 3 out of 5 by bummer15 Sport fan
$1000 is just a little excesive for 2 nights!a hidden fee everytime you turn around
June 7, 2015