Rated 5 out of 5 by LeeAnne A great holiday destination
Fun for the entire family as a home base for a downtown Seattle experience during the holiday season.
December 12, 2012
Rated 4 out of 5 by Brian017 Great location for everything
Front desk was very polite and efficient. Checked me in at 12:20pm, which was welcome after a six hour flight, and even honored the King request I had placed (only 2 doubles when I booked). Lobby quite welcoming and room was clean and everything in good condition. I was on 14th floor, close to the elevator. Noise was never a concern - the only distraction was a red light/speed camera on 6th Ave, but that was only with the blinds open - no big deal. Thermostat working well, never too warm or cold, no need to adjust through 4 nights. Only went to the grab and go food place in the lobby - not bad, but not great either. It was opened early which was a plus. Location perfect for convention center with easy access to north and south wings. Pike Place and other food choices only a short walk in any direction. Only complaint is the charge for in-room internet. It's free in the lobby, so I would use it there. They started a re-design of the lobby on my last night, so it will have a new look soon. Best part was Rian (sp?) at the front desk. She helped get my green choice points reinstated after my stay was erroneously filed as a cancellation after checkout. Thank you! All in all a very pleasant stay.
March 4, 2014
Rated 5 out of 5 by Bill The hotel is comfortable
The hotel is comfortable and delivers what it advertises. The club room is a very pleasant get-away.
May 22, 2013
Rated 5 out of 5 by Besotted My favorite hotel in Seattle
Although it is a very large hotel, and always seems to have a huge amount of meetings and conferences, I always get the feeling that this hotel trains its staff very professionally, and as such, very good customer service is consistently applied. Although I've stayed at many different hotels downtown and in Bellevue, this is my primary hotel of choice. There are several reasons for this:
* As stated above, we'll trained, very professional staff.
* Excellent Club Lounge. Great breakfast and evening snacks.
* Spacious, recently updated rooms. Lots of upgrade options.
* Phenomenal attention toward SPG program elites. Attention toward SPG members is uneven throughout, but these guys always have given me some form of recognition, which is surprising give the sheer size of this hotel.
* The restaurant, The Daily Grill, is a very good restaurant, with lots of choices, healthy food options, and reasonable prices (particularly for a hotel restaurant).
* Excellent, convenient downtown location.
If you plan to drive and park, one option is to park across the street at the Convention Center. Their rate is $31 / night, which will save from the $46 valet rate; but you won't get in and out privileges.
February 15, 2014
Rated 4 out of 5 by Like2Walk Comfort in Great Location
Efficient, friendly and conscientious staff. Comfortable bed. Walking distance to waterfront sites.
September 16, 2013
Rated 5 out of 5 by Iggy1779 Very nice and clean property
I would recommend this property to anyone traveling to Seattle, great location and excellent hotel.
August 25, 2013
Rated 5 out of 5 by Festivallady Conference attendee
Clean and comfortable room. Comfortable bed and bedding. Spray of water in shower was refreshing.
June 28, 2013
Rated 5 out of 5 by business99 The Best stay in downtown Seattle
The staff were very helpful and friendly. The location in downtown Seattle was perfect.
March 4, 2014
Rated 5 out of 5 by captric Nice hotel
One of the nicest properties I have encountered in the SPG family.
April 23, 2014
Rated 4 out of 5 by Manny Room description
Traveling with 2 young kids, location was very convenient. The room was clean and met our needs.
August 30, 2012
Rated 5 out of 5 by cara4815 great staff
Attentive staff. Pleasure to stat there. My next vacation is already booked at a Starwood hotel.
November 3, 2012
Rated 4 out of 5 by patsgirl nice spacious rooms
I found the hotel to be centrally located to great shopping and Food
April 14, 2014
Rated 5 out of 5 by kathob76 Great price for the location and value
So convenient, great concierge, so comfortable and very reasonable for being right downtown.
August 19, 2013
Rated 4 out of 5 by JoeS1234 Check in staff was great
Arrived early, they found us two rooms same floor, quiet room for adults, check in was quick
August 13, 2012
Rated 5 out of 5 by Rettie a perfect destination
Location, beauty, comfort, and hospitality were each at their very best. Loved every minute.
February 23, 2013
Rated 5 out of 5 by CheriR Lovely hotel
The Sheraton Hotel was just lovely. Wonderful staff at every turn.
April 14, 2014
Rated 4 out of 5 by Saller Great location good staff
Most of the staff are great. However you do have some moody bell desk and front desk staff
June 18, 2013
Rated 5 out of 5 by timp Big Hotel with warmth and charm of a luxury hotel
Well trained staff, courteous, polite and very caring. Everyone always smiled.
March 14, 2014
Rated 5 out of 5 by Tinawraps Great Hotel
First time in Seattle WA and the hotel helped to make it an Awesome trip! We will return!
September 23, 2013
Rated 5 out of 5 by matt1975 Great location
Location was superb, could walk anywhere. Close to the train station and Pike Market too.
August 9, 2013
Rated 4 out of 5 by Stephen4976 Good Location and value
Good for conferences. Quiet but central location. Plumbing broke, but was promptly fixed.
June 1, 2012
Rated 3 out of 5 by Abunkport Good downtown
Hotel is in the middle of the downtown. Very convenient walk to hopping and attractions.
August 18, 2012
Rated 4 out of 5 by Mikho Great location downtown and great service
Friendly staff. Good location. Very clean. Nice fitness center with a view on top floor.
October 22, 2012
Rated 5 out of 5 by 2gbmx Great stay!
Everything was just as we wanted it to be! The holiday ginger bread village was awesome!
November 27, 2012
Rated 2 out of 5 by Em007 Good location and services but could be' improved
Issues for computing the amount due. Still have to solve them, even if I am back Home...
June 22, 2013
Rated 5 out of 5 by LJSmith Great Space
Good service, spacious room, attractive and well planned common areas. Very convenient.
November 24, 2012
Rated 4 out of 5 by Peter787 Room upgrade
I was offered a room upgrade but the corner room I thought I would get wasn't available
April 29, 2013
Rated 5 out of 5 by cheddy55 Great stay!
Have stayed here before and have never been disappointed. Always have nice clean rooms.
February 18, 2013
Rated 5 out of 5 by JR123 great location, rooms and staff
helpful & welcoming staff. love the shower gel, and serenely beautiful room...peaceful
March 20, 2013
Rated 5 out of 5 by teds131 hotel & staff
this hotel was managed with GREAT care
May 10, 2014