Rated 5 out of 5 by Mohave Prime location and nice clean rooms
You are within walking distance to all the great things that Downtown Seattle has to offer. The hotel has a beautiful lobby area and nice workout / pool facilities. Our room was so clean and comfortable that the kids wanted to just stay and hang out there! We plan to visit Seattle at least 3 times a year and will stay here everytime.
July 10, 2012
Rated 5 out of 5 by foreversunshine Over the top service!!!
Some girlfriends and I came into town for one of our birthdays...The lovely folks at the Seattle Sheraton went above and beyond to make our stay extra special...I will always choose them first the next time I stay in Seattle. Just cant say enough how great our weekend was and alot of that was the customer service at the Sheraton!!!!
May 15, 2012
Rated 3 out of 5 by Marie71 Seattle in April
The hotel is pretty average. I was there for a conference and was charged a very high room rate. The room and amenities were definitely not worth the rate. The room was small, no refrigerator/microwave, or ipod dock--which are small things I expect for the price. It would be nice to have machines on the floors to get beverages.
April 25, 2013
Rated 5 out of 5 by BLC101 Two Towers
Hotel give me a room in Union tower, But, Fitness center and Lounge were at the Pike side, it was inconvenience to walk back and forward, after the work out with wet cloth. I would have asked for Pike side if front desk had advice me of the fact. But, overall it was very nice hotel and friendly. Thank you for wonderful stay.
November 8, 2012
Rated 4 out of 5 by dabaum77 Good place to stay for conference
I stayed here while attending a conference and the location was fantastic, right across the street from the convention center. The workout facilities were amazing and the coffee shop in the lobby was open very early, which worked out well for me. I liked the option to skip maid service for a $5 food and drink voucher.
I was not overly impressed with the chair provided for the desk in the room. The desk was nice and large, but the chair was not a true office chair and felt like it was taken from one of their ballrooms...not comfortable for long-term sitting and working. Also, the standing closet was designed in such a way that one could not hang a pair of pants completely unfolded. Any long items would brush the floor. I was a single guest in the room and was provided with 2 large bath towels, which felt like they really only wanted to provide the bare minimum.
Check in and check out went relatively smoothly. I did not really interact with other staff members.
May 11, 2012
Rated 5 out of 5 by Beth70 Delightful Holiday Experience
We have stayed in various Sheraton Hotels and well as the Westin. This experience in downtown Seattle was one of the best. The staff was courteous and welcoming. Even thought it was a busy time just before Christmas, we never felt rushed. The lounge was a plus that was beyond expectations. We definiely want to stay again.
December 22, 2011
Rated 5 out of 5 by Mischa89 Clean Hotel with a Great Location!
Sheraton has met ALL my needs! The room did not fail to meet my expectations and are exactly as depicted on their site. Whenever I decide on a hotel, I always want cleanliness and quality and that is what I received. I participated in their Green Choice program, so I do not have a review on their housekeeping. My family and I mostly stayed at the hotel during the night after touring the city throughout the day. This property is within walking distance to the monorail (about a block) and to all sorts of shopping stores and restaurants. The only problem I had was no jacuzzi but overall, I would highly recommend this hotel and would very much like to stay here again if visiting Seattle.
July 7, 2014
Rated 5 out of 5 by Butch56 August traveller
The hotel staff were excellent and very pleasant. The hotel is conveniently located near the end of the Light Rail which is far better to take from the airport than a cab or shuttle. It is also next to the convention center and within walking distance to many downtown sites.
August 14, 2014
Rated 5 out of 5 by PtownChick Great location for travel with family
Located within walking distance to Pike's Market, the waterfront, the monorail and train station. Whatever you want to see and do in Seattle, you can do easily from your Sheraton "home base."
April 7, 2014
Rated 2 out of 5 by warren Bell men were no where to be found
The valet was excellent during to checkout. The luggage, however, was stored away and there was no one to get my luggage. The bell desk was empty and only one person was at the reception desk who was swamped.
Had to wait for 30 minutes before the manager came out to help. Almost missed my flight
January 4, 2012
Rated 1 out of 5 by notimpressed123 service stinks
Bad choice. Had a early check in for noon and when Ishowed up @ 2:30 the room was still not ready and I was not called until 4 pm to check in.
Also - check out was @ 11 yet Ihad three people come knocking on my door and asking me when I was leaving between 1030 and 10 45.
Never stay hre again.
May 23, 2012
Rated 3 out of 5 by dexter01 ok hotel but need free wifi in the room
add free wifi in the rooms at this price point one would expect it.
August 17, 2014
Rated 5 out of 5 by SouthSurreyGal Ideally located and superior in all regards
The Sheraton is ideally and centrally located in downtown Seattle. Walking distance to Pike Place Market, shopping district, theatre, restaurant and all attractions. Beautifully appointed rooms and friendly, knowledgable staff.
March 10, 2014
Rated 5 out of 5 by Dillie Great Stay
This is a lovely downtown Seattle hotel convenient to many attractions, shopping and restaurants. The rooms are very nice and beds are great. Nice fitness center. Staff was very helpful but concierge explanation of bus schedule was confusing. Would definitely return to this hotel.
July 28, 2012
Rated 4 out of 5 by MScottW2012 Average Hotel. Clean. Erroroneously Charged.
Rather average hotel. Room and facilities were clean. After I had left I got an updated bill with an erroroneous charge for $16.xx for room snack. I called and they said they'd credit my CC but only after I had insisted aggressively I had not touched the snack trays in any way.
July 31, 2012
Rated 5 out of 5 by PJDD Like going Home
Even for a one night stay on a quick trip to Seattle from Vancouver, when I pull up and the valet takes my car I always feel like I'm is a super-friendly safe and comforting environment - like going home! Sheraton knows the true meaning of hospitality and guest services.
November 4, 2013
Rated 2 out of 5 by Conbobby This Hotel lacked Hot Water
During my 4-day stay, the water in my room never got past tepid. Showering was uncomfortable, and shaving was near impossible -- I had to boil water in the coffee maker. I complained 3 times and got answers like "the engineers are working on it" or "let me check into that"
December 2, 2011
Rated 3 out of 5 by Hotinseattle Poor air conditioning in room.
We were excited to stay at the Sheraton for a convention, but was not impressed with the room. Upon our arrival, room was warm with no air circulation. Turned the temperature down to 60 and fan on Hi before going out to dinner. When we came back, room was still warm. We did not sleep well. The next morning we called down to have Maintenance look at. He brought us a fan for our room (which really just moved warm air in our room) and said "air does not seem to be working." I expected more for the price. On the plus side, they gave us a Rollaway bed at no additional cost for our daughter when no 2 bed rooms available.
June 23, 2014
Rated 5 out of 5 by Gene54 I will come back
This was my first stay at this property. Really liked room 1854, and the attentiveness of your staff- in particular Mr. VanderPeet's assistant (shame on me for not remembering her name). I already made my second reservation for September 2014 and sincerely look forward to coming back, this time with my wife.
August 12, 2014
Rated 5 out of 5 by Jaypiddy Love the Club Lounge
We stayed at the Sheraton last weekend and stayed on the Club level for the first time. The food was very fresh for both apps and breakfast. I would recommend it for anyone traveling with kids and family. It's a great value.
January 29, 2014
Rated 5 out of 5 by AdamJK Excellent hotel
The excellent hotel is made even better by the first-class staff.
April 17, 2014
Rated 5 out of 5 by R2G2 This hotel knows how to take care of guests
Really nice hotel, particularly for such a big property. The customer service was impeccable, and the staff has a great sense of humor. The rooms are great, though the bathrooms are a bit dated.
March 3, 2014
Rated 5 out of 5 by Thunderlyn Best staff ever!
Even though this was our first stay it felt like we were being welcomed back by family who had missed us. Very pleasant all around.
March 31, 2014
Rated 5 out of 5 by lejb44 great location
Great location and very good service.Front Desk very polite and accomodating. All of my requests were promptly attended to. Concierge was very helpful and informative.All in all a very good experience.Would definitely recommend.
April 18, 2013
Rated 5 out of 5 by Marcy22 best fitness center/pool
Very impressed with the beautiful fitness center & pool at the top of building. Gorgeous view of Seattle. Thick large swim towels handy. Wish they had a shower however, but overall it was great. Machines were modern/top notch
June 28, 2013
Rated 5 out of 5 by RegAUS49 Old property but great service
I'll give you full marks for my stay, during a 5 night conference. All my meals were at the Sheraton and the food was excellent. My room was great having everything I needed. Hotel staff were friendly and very efficient.
October 21, 2013
Rated 4 out of 5 by sounders Executuve Lounge
The cofee was GOOD! Been a while since I'd been in the Lounge, and don't remember seeing a computer terminal & printer being avalable for guest use. Also, some hot entrees for for Sunday Breakfast would have ben nice.
July 17, 2013
Rated 4 out of 5 by BillN Generous suites
The extraordinary size and functionality of suites in this hotel deserve special mention; the full bedroom in our Pike suite was complemented by a double-sized lounge room that included a sofa, several stuffed chairs, a large dining table, and wet bar with refrigerator. There was also a second full bath, so my wife and I never had any time conflicts getting ready for the day. One small fault: the bedroom had a superfluous door to the hallway which could have defeated one of the advantages of a suite, the added isolation from the hallway and its noise, but fortunately our neighbors were considerate during out five night stay. Loulay, an in-hotel modernist French bistro, serves interesting high quality food, reasonably priced.
July 20, 2014
Rated 5 out of 5 by GoVikes Love the Hotel
The hotel was awesome. The staff was great to us and the location was perfect. My only issue was the black lace thong that was on the back cushion of the couch. It was not mine. Needless to say it was gross.
May 28, 2013
Rated 2 out of 5 by warning avoid room 3217 and skip the club level
avoid room 3217. it is directly adjacent to the club level service area. noise, noise noise.........
the front dest is overwhelmed. plan to stand in line to check in.
the club level was disappointing. breakfast was just ok, and the afternoon offerings were dismal. and they charge you for drinks! yes that is correct. no complementary wine or beer. so, what's the point?
i doubt that they will print these comments. but just in case they do, take notice.
August 5, 2014