Rated 3 out of 5 by Yanja Generally disappointed
1. Room door was broken. But fixed quickly so it was not a big deal
2. You should do something with your restroom in ground floor. It stinks like the one in metro
3. Daily grill (dinning) does not deserve 5 star hotel restaurant.
The server was awful. He almost threw away every dishes making dropping sounds everytime he served. And we waited for NewYork strip for 1hour and half which is not normal (it was over 9pm and there was only us at the dinning place ). And the most important thing was we were not given fork and knives for that long time. I had to ask the server "Can I have some folk so I can eat?" I reckon that this is not normal at 5 stars restaurant. I just want all money and times back that I spent here.
September 16, 2016
Rated 5 out of 5 by 42Dinah This is THE hotel in which to stay.
The hotel was comfortable and amenities were remarkable. Thank you for a very pleasant stay.
August 21, 2016
Rated 1 out of 5 by 35SG The hotel was terrible
As a Starwood member and time share owner I always use Starwood hotel for my stay . This one was the worst hotel we stayed in in years. We checked in with a large crowd of people and lines. The person who checked us in told us he will "upgrade us to two queen beds room with a view" . We arrived to a dirty room, with no view, two full beds and scratched headboards. When we spoke with the hotel manager she said that there are no queen beds in the hotel. She was not aware of the scratched headboards and will have somone change the dirty bedding. She had no other better choice of room for us. I slept in, uncomfortable (not heavenly) bed wit smelly bed sheets!! Got up in the morning to a bill $100 more than I thought I will pay due to fees no one even mentioned on check in. Absolutely worse hotel, service and stay In a Starwood hotel I ever experienced.
August 14, 2016
Rated 1 out of 5 by NunoC2016 Terrible Stay 2nd time
Cleaning was terrible, hotel is so crowded that service can't handle it, it is my second time at Sheraton Seattle and will be the last for sure. Not on SPG level, and compared to hotels around Seattle downtown it is really bad on comfort.
August 4, 2016
Rated 4 out of 5 by Nagendra Good hotel to stay for Business
this hotel has very good meeting rooms and conference facility. My room and meeting rooms are very near. I was very comfortable staying in this hotel.
August 1, 2016
Rated 4 out of 5 by Tommy88 Good location to downtown activities
Overall a good Sheraton property. Location is perfect. Convention traffic in the hotel is high. Therefore, rate for check-in is high and the wait time was a tad long. Staff very nice. Only negative is valet parking. Parking is now $57 per night!. Seattle, you are not New York or Chicago stop following them and be your affordable self! There is an option to park at $30 per night. You park across the street and haul your bags over like a tourist who got off at the wrong bus stop.
July 31, 2016
Rated 3 out of 5 by Hugh563 Good location, but needs some improvement
Good location and well maintained facility, but the staff was not very friendly. There was only one restaurant offering breakfast during the weekday (Daily Grill) and they were painfully slow and food was not that great either.
July 25, 2016
Rated 5 out of 5 by QMechele36 Good Experience
Hotel was clean. staff were very responsive to my needs and prompt with any requests I made to my room. I would definitely stay again. The Hotel bar had variety and was spacious. The staff was friendly and nice.
July 22, 2016