Rated 4 out of 5 by Llillykijij2 Checking in
Check in stated 3 pm, we did not get into our room till 4:30 pm, disappointed, but the rest of our staff was great. Exciting city to visit, shopping, eating and sightseeing
June 30, 2014
Rated 4 out of 5 by Balti Location and Comfort
It was a very comfortable stay. The staff were welcoming and hospitable. Even a smile makes the guests feel good. At Sheraton it was more than a smile.
July 23, 2014
Rated 5 out of 5 by Luvstotravel 2nd Visit as Good as the 1st!
We loved this hotel on our 1st visit to Montreal and were not disappointed on our return visit. The location is perfect and the rooms are clean & comfortable. Staff is welcoming & knowledgeable. The common areas shine!
July 20, 2013
Rated 3 out of 5 by smithville99 An outhouse for a bathroom
Checked in a 1:00am. Toilet flusher was broken. Toilet had someone's deposit in the bowl. Shower was covered in hair. Called downstairs to book a repair and cleaning. No willingness to move me or compensate for mess.
July 8, 2013
Rated 5 out of 5 by RickEMT Wonderful hotel, centrally located in downtown Montréal
This hotel is everything an upscale grand hotel should be -- great lobby, great pool, great staff, great rooms, and great attention to details. Excellent location for downtown access, Airport Express bus, and Metro.
May 21, 2013
Rated 5 out of 5 by Lifetimer Home away from Home
This property is perfect.
The staff is outstanding
The location is central
The food is amazing, especially the rack of lamb - room service
They pay extra attention to every need
I always stay here when in Montreal
August 4, 2013
Rated 3 out of 5 by Gloria Not up to standards
Charge discrepancies made three times. I'm still calling from Toronto to rectify Internet charges that were charged four times. No fan for bathroom. The thermostat was broken and was fixed after three phone calls.
March 12, 2013
Rated 4 out of 5 by Ottawa2003 Excellent Location
Given the size of the hotel ( hotel was full due to a national dance competition) , service at reception was fast and responsive to my requirements. The Montreal location was very central for tourism.
April 22, 2014
Rated 5 out of 5 by Suzy1 Great hotel. Great location.
This is a wonderful hotel. Staff is friendly and great facilities. My only disappointment is Internet is not included and at a steep price.
July 20, 2014
Rated 5 out of 5 by Sherilyn Great services
Great services and great location!
August 22, 2014
Rated 5 out of 5 by PETDAN great stay
we had a great stay especially liked the hotels green plan
the in room safe battery was dead when we arrived but was fixed very quickly after we reported it
July 7, 2014
Rated 4 out of 5 by ATMense Business conference
this hotel is reasonably priced and central to both the conference center (2 metro stops away) and many shops and stores. The staff were very attentive and the room service was excellent with good food.
August 11, 2013
Rated 4 out of 5 by Gumby Hotel's location is ideal
The hotel was centrally located and walkable to many night spots in Montreal including St Catherine and Eaton Centre. Room was clean and comfortable. TV has all inputs available (HDMI, RCA, SVGA, etc.).
April 3, 2013
Rated 5 out of 5 by Christine2014 Nice place to stay
Staff was friendly and helpful, room was clean and easy to access, loved the fast elevator, did not eat in the hotel as prices were a bit steep for food
July 6, 2014
Rated 4 out of 5 by Omar Storage charges
Your hotel is one of the very few hotels that charges $3 per bag when the guest checks out in time but has a flight later in the afternoon. This is totally out of character for a hotel of this repute.
May 24, 2013
Rated 5 out of 5 by 228Gloria Always a pleasure!
The only disappointing part was when I went to the Picadilly shop and the clerk seemed to go out of her way to ignore me. Ended up walking out.
Every other staff member I came in contact was superb
November 22, 2013
Rated 5 out of 5 by MLBROWN3 Wonderful friendly staff
The staff went out of their way to be sure that our needs were met. The concierge, Maria, was so helpful in finding us places to eat. She printed out the address and gave us maps and alternatives.
October 10, 2013
Rated 5 out of 5 by Gusgus44 this hotel has good staff
the hotel is a very clean and has all the resources that clients need. Also has great staff and welcoming.
July 28, 2014
Rated 4 out of 5 by Slye Very expensive
Very nice up to date room, will however not stay again only because of the price. Cannot justify spending 270. 00 for about a 7 hour stay, next time will just drive home after the hockey game
January 27, 2014
Rated 2 out of 5 by Ethy Heavy dust in the room
I found a lot of dust in my room (on top of the clock for exemple) and while taking a shower, I notice that the vent was full of a thick dust - It seemed that it has not been cleaned in years!
October 21, 2013
Rated 5 out of 5 by Wilson14 Great Hotel
This hotel is one of the best that I have stayed in in Montreal. The facilities are top notch and the staff is very professional and courteous. The lounge is very comfortable and grand.
April 3, 2014
Rated 5 out of 5 by AF284 perfect place to stay in Montreal
recently stayed this past weekend .. for a quick trip to Montrreal ... this hotel is perfect - for location, comfort, service ..
and upgrade to the club level if you can .. it's worth it ..
February 20, 2013
Rated 5 out of 5 by Katie42 Montreal Feb 2014
My room was amazing. It was really large with a king size bed and a couch. The bathroom had a large vanity so I could lay out all my things. I can't wait to stay there again.
February 23, 2014
Rated 4 out of 5 by AM2013 Montreal's finest
This is a great hotel with an excellent team ensuring the best for the guests. Great getaway hotel. Amazing location to venture Montreal by foot. Walking distance to Museums.
September 4, 2013
Rated 4 out of 5 by Hank88 Great hotel!
Loved the location and the staff. The concierge, Mark, was very helpful and patient with my questions. My 19th floor room faced north and had a beautiful view of Mount Royal.
June 3, 2013
Rated 4 out of 5 by Sophableboo12 Perfect family week end
We had a great time at The Sheraton on the week end. Fabulous location for enjoying downtown Montreal! Beautiful fitness facility and pool area. My children loved the pool!!
February 11, 2013
Rated 4 out of 5 by Jacques31 Quick Trip
In Montreal for business. Sheraton Centre has a great location close to everything. Friendly and helpful staff.
July 11, 2014
Rated 5 out of 5 by Explorerjoe Great location and staff!
My first time in a Sheraton Hotel and it was a great experience. Very clean hotel and great facilities. would definitely stay here again when in Montreal.
May 24, 2014
Rated 5 out of 5 by Soccer1 Soccer
Helena G., was amazing to work with. Due to the weather, we needed to make last minute changes and she truly went above and beyond to make sure our group was taken care of.
April 23, 2013
Rated 5 out of 5 by fergie1 Overall stay
I was very pleased with the service - I had requested a fridge in my room as I am a diabetic and this was accommodated. Thanks
June 29, 2014