Rated 4 out of 5 by DK50 Great Downtown Location
Hi , I alwasy enjoy my stay here , but it is a busy hotel on weekends and there are never enough Front Desk staff on hand it seems. Line ups can be very long at times and even the SPG line can be slow.
July 15, 2014
Rated 4 out of 5 by JPTK Clean and Comfortable
I highly enjoyed my stay at the Sheraton in Montreal. I was there on business. The room was clean, comfortable, and spacious. I used the fitness center and it was amazing, one of the better ones I have used over the past year. I ate at the bar downstairs and service was slow as I was in a hurry for a meeting, but the overall hotel food was decent. I would definitely come back and stay there again.
February 25, 2013
Rated 4 out of 5 by Hadrian9637 Montreal - New Job - Sort Of
The Sheraton Centre in Montreal is, and always has been, my 'go-to' destination whenever I need to be in Montreal. Great location within walking distance of the shops on Ste Catherine, the Central station, and the main highways in/out of town.
The rooms are fabulous with amazining views over the island, the mountain, and the river. The renos done to the rooms have made them even more comfortable.
December 10, 2013
Rated 1 out of 5 by Shawn74 Parkign Garage
My MAJOR problem is that when I went to check out the parking garage was in complete darkness. I backed my car into a pillar and but a major dent in my rear bumper. I realize that it is my fault but having no lights in the garage didn't help me at all. as far as i am concerned, this is unacceptable. I also realize that you won't pay for my bumper to get fixed but we need to figure something out.
November 12, 2013
Rated 1 out of 5 by frammis3000 Forget the Sheraton, stay somewhere else
We asked for two rooms with two twin beds each, got one queen bed in each, had to drop extra cash to get what we'd already negotiated. They wouldn't budge. In addition, this incredibly cheap-minded hotel charges a lot, then makes you pay extra if you want internet access. Really creepy. To top it off, the air conditioning failed in one of our rooms. Very bad feeling, and we spent a lot of money.
September 1, 2013
Rated 3 out of 5 by Lackofwireless27 Wireless too slow
I have been a SPG member for many years. I am generaly happy with the service and hotel stays. I am not happy with the consistent poor wireless connections in several of your hotels. Please invest in better wireless connection service as the business traveller is demanding it!!! Also, checking into Queen West is a terrible set up which drives lineups, and lack of view to assess your wait time.
January 14, 2014
Rated 5 out of 5 by Suzy1 Great hotel. Great location.
This is a wonderful hotel. Staff is friendly and great facilities. My only disappointment is Internet is not included and at a steep price.
July 20, 2014
Rated 5 out of 5 by mannick72 As comfy as it gets
Your beds are sooo comfortable, it's like sleeping in the arms of Morpheus!
July 25, 2014
Rated 4 out of 5 by Jasmine56 Not up to Sheraton standards
We have stayed at other Sheraton hotels on Club Level floors and have found others to be of higher standards with regards to room comfort, club lounge food quality and modern décor. Was disappointed in the evening hors d'oeubres.
July 7, 2014
Rated 4 out of 5 by VisitorsCali Had a nice stay
15 minute taxi ride to/from the airport. Comfortable clean rooms in downtown Montreal. Front desk staff was very friendly and professional. Would have been nice to have wifi in the room.
July 13, 2014
Rated 3 out of 5 by DancingMom Great hotel but poor housekeeping
The room was wonderful. The food was great. However, housekeeping was frustrating. They never did a complete job. I always had to call, every day, for towels or clean glasses or to remove the dirty glasses they did not.
July 7, 2014
Rated 5 out of 5 by Gail504 This Hotel has an awesome view of the city at night
The hotel had an awesome view of the city at night.,recommend higher floor close to shopping & all amenities. The pool ,hot tub , sauna &shower area clean and comfortable . Room service and restaurant, coffee shop all inside the hotel . major plus , Excellent shopping near by , easy access to cabs to tour the city . all adding to an awesome vacation.
May 9, 2014
Rated 4 out of 5 by Rinkrat4 Relaxing and Convenient
Relaxing atmosphere with blenty of available activities close. (Shopping, Entertainment, Restaurants, Bars, etc.) Staff was friendly and very helpful. Easy access to parking. Room was very clean. Enjoyed my stay.
July 7, 2014
Rated 5 out of 5 by Erik69 Very nice hotel in the middle of the city
+ friendly staff
+ clean and nice rooms
+ good bed
+ good internet facilities
July 21, 2014
Rated 3 out of 5 by JG14 Just felt like average
Our stay was just ok nothing special, woke up several times due noises in hall every time someone going back to room, bell noise from elevator kinda annoying, pool seemed to close early but opened after we called down, will probably stay again because it is close to where we enjoy to spend time while in Montreal and we do not like to drive about once we are settle...thnks
January 20, 2014
Rated 5 out of 5 by MLB27 Nice Hotel
The hotel was great and it was comfortable as well. Nice place to spend for family or business;
July 17, 2014
Rated 1 out of 5 by Ramin17 No elevators, no front door,....
Elevators were not working for more than 24 hours. I can accept a couple of hours, but more than that implies lack of management's ability to deal with situations.
Front door was under service, reduced to one small door with tiny opening. There were always people in front of the tiny door smoking. Walking out of the hotel was like walking into a smoke curtain.
November 30, 2013
Rated 4 out of 5 by Rukata10 The hotel's rooms are very comfortable
The rooms are a refuge after a long tiring day whether on a business trip or after walking the streets of Montreal for tourism. Room service is incredibly fast and timely and the staff courteous!
July 2, 2014
Rated 5 out of 5 by PETDAN great stay
we had a great stay especially liked the hotels green plan
the in room safe battery was dead when we arrived but was fixed very quickly after we reported it
July 7, 2014
Rated 5 out of 5 by fapac01 Best location in Montreal
Best location, excellent amenities, helpful concierge and staff, highly recommended
July 15, 2014
Rated 5 out of 5 by Weskap Exceeded my expectations
Have not stayed in a Shedraton for a while and have been pleasantly surprised. The hotel was well located, had very friendly, helpful and professional staff. The room was well fitted out, had a very comfortable bed and bedding, clean B/R with nice ammenties. The bar and resturant had good service and good food. All in all a very good stay and a good value.
July 3, 2013
Rated 4 out of 5 by Jacques31 Quick Trip
In Montreal for business. Sheraton Centre has a great location close to everything. Friendly and helpful staff.
July 11, 2014
Rated 5 out of 5 by Christine2014 Nice place to stay
Staff was friendly and helpful, room was clean and easy to access, loved the fast elevator, did not eat in the hotel as prices were a bit steep for food
July 6, 2014
Rated 4 out of 5 by sankey40 This hotel is a good choice in Montreal
After a terrible experience in the Sheraton Times Square NY, we really liked this hotel . Wonderful ambience, great dining room and excellent breakfast facilities, super bar, pleasant room. The only thing missing is fee wifi in the rooms. On Xmas Day the Sheraton Centre offers a free lunch to 600 handicapped, and their staff volunteer to help. Bravo.
December 26, 2013
Rated 4 out of 5 by rosco98 Great location
The hotel has all the amenities and it is located north of bell Centre and Rue St. Catherine. The rooms must have sound barriers because I did not hear the noise from the hallway. Comfortable beds and the settings for temperature in the room actually work on demand. Fridge would be nice. In the heart of Montreal.
May 9, 2014
Rated 4 out of 5 by jeffmgcar Great Locaztion
This is a great spot to say for touring Montreal close to buses and the Metro
July 14, 2014
Rated 4 out of 5 by Llillykijij2 Checking in
Check in stated 3 pm, we did not get into our room till 4:30 pm, disappointed, but the rest of our staff was great. Exciting city to visit, shopping, eating and sightseeing
June 30, 2014
Rated 5 out of 5 by NB2012 Great Hotel and Price and Great Staff
Great place to stay, and close to main roads and downtown.
July 15, 2014
Rated 5 out of 5 by Ira77 Central location, friendly staff, nice size rooms
This hotel is in a really great location, close to metro, walking distance to several restaurants, Old Montreal etc. Staff was very friendly, and there were plenty of them. Pool area nice and the guy there super friendly to our kid. Very nice bar area for getting together and the Link computers were well located and useful.Definitely would return.
September 9, 2013
Rated 2 out of 5 by jojo This was a very disappointing experience
I would not recommend this hotel. Staff were not very helpful. The room was hot, the air conditioner made a tremendous amount of noise. I was amazed when I pulled in and left with lots of luggage and the bellman simply watched. Did not even offer to help. It was quite stunning for a hotel in a chain that usually performs much better than this.
May 1, 2013