Rated 5 out of 5 by NB2012 Great Hotel and Price and Great Staff
Great place to stay, and close to main roads and downtown.
July 15, 2014
Rated 4 out of 5 by jeffmgcar Great Locaztion
This is a great spot to say for touring Montreal close to buses and the Metro
July 14, 2014
Rated 1 out of 5 by MrPol Poor customer service
My wife and I stayed at this hotel for 2 nights over last weekend. With the weather really bad and our 6 hour drive back to Toronto not looking so safe, we decided to stay another night. I called down to the Front Desk manager to confirm the booking. I was told that the rate for the night, but if I book it on line, then recheck in, I could get the rate for about $40 less. I argued for 10min that this was not good customer service and it just plain didnt make any sense. It fell on deaf ears.
My wife and I ended up checking out and staying at another hotel for the final night. Upon check out, the staff asked me how my stay was, so I told her.... response: oh, Im sorry to hear that. Hope you enjoy the rest of your day.
Will not be staying there again.
January 22, 2013
Rated 4 out of 5 by Jasmine56 Not up to Sheraton standards
We have stayed at other Sheraton hotels on Club Level floors and have found others to be of higher standards with regards to room comfort, club lounge food quality and modern décor. Was disappointed in the evening hors d'oeubres.
July 7, 2014
Rated 3 out of 5 by DancingMom Great hotel but poor housekeeping
The room was wonderful. The food was great. However, housekeeping was frustrating. They never did a complete job. I always had to call, every day, for towels or clean glasses or to remove the dirty glasses they did not.
July 7, 2014
Rated 3 out of 5��by WDP2 Catering needs improvement.
Not being able to have dinner in the hotel can be a problem when one first arrives in the city. The catering for our group having meetings at the hotel was not up to the standard that we would have expected.
The hotel was easy to get to driving in from the south, and was easy to exit the city from when leaving. The room was clean with Sheraton's usual high quality bed and bedding.
June 22, 2014
Rated 4 out of 5 by Jacques31 Quick Trip
In Montreal for business. Sheraton Centre has a great location close to everything. Friendly and helpful staff.
July 11, 2014
Rated 4 out of 5 by Rinkrat4 Relaxing and Convenient
Relaxing atmosphere with blenty of available activities close. (Shopping, Entertainment, Restaurants, Bars, etc.) Staff was friendly and very helpful. Easy access to parking. Room was very clean. Enjoyed my stay.
July 7, 2014
Rated 4 out of 5 by ji28 **great**
I arrived tired from a very long day of travelling and was meet by a friendly and very helpful front desk staff. The room was a little on the small size but it was very clean and well appointed, and a great view.
All my questions were answered with a smile and helpful hints. Plus the valet man was charming, even help program my gps.
All in all a very nice stay!!
June 23, 2014
Rated 5 out of 5 by PETDAN great stay
we had a great stay especially liked the hotels green plan
the in room safe battery was dead when we arrived but was fixed very quickly after we reported it
July 7, 2014
Rated 5 out of 5 by USA0714 Great hotel
The room was very clean with a comfortable bed and a nice crib for our toddler.
July 9, 2014
Rated 5 out of 5 by Christine2014 Nice place to stay
Staff was friendly and helpful, room was clean and easy to access, loved the fast elevator, did not eat in the hotel as prices were a bit steep for food
July 6, 2014
Rated 4 out of 5 by CNMapleSyrupYum Good hotel overall, but slooooow Internet access
Le Centre Sheraton was the "host" hotel for a recent conference I attended. Upon check-in, I requested the feather bedding be removed due to allergies. I arrived at my room moments later, only to find someone was already replacing the bedding on both beds! One area for improvement -- increase bandwidth for Internet connectivity, especially since access was "free" to conference attendees staying on property. It seemed almost everyone was checking their emails during the morning hours prior to the convention start time!
May 30, 2013
Rated 5 out of 5 by HarryF Great stay
Stayed on Thursday July 2, 2014. Upgraded to Hospiality Suite. Great room but on a low floor so woken up by construction next door at 6.30am.
July 5, 2014
Rated 4 out of 5 by AMD1968 Room was clean and close to Nationals.
Room was clean and close walk to Nationals Irish Dance Competition.
July 8, 2014
Rated 3 out of 5 by Tvan Staff was unfriendly
I like the location of this hotel and it has a terrific gym. Unfortunately the morning staff was quite unfriendly, both at the front desk and in the restaurant. When I asked the front desk for walking directions to my first meeting, the attendant provided me with a map but did not know the street names and eventually told me to go underground. When I suggested that I would likely get more lost underground, she said she couldn't help me.
May 28, 2014
Rated 4 out of 5 by Rukata10 The hotel's rooms are very comfortable
The rooms are a refuge after a long tiring day whether on a business trip or after walking the streets of Montreal for tourism. Room service is incredibly fast and timely and the staff courteous!
July 2, 2014
Rated 5 out of 5 by dtc36 Staff
Hotel had great staff. Everyone was very pleasant and helpful!
July 7, 2014
Rated 5 out of 5 by HarryF Wonderful Stay
Stayed Friday night. Had a great room on 30th floor.
July 6, 2014
Rated 4 out of 5 by Llillykijij2 Checking in
Check in stated 3 pm, we did not get into our room till 4:30 pm, disappointed, but the rest of our staff was great. Exciting city to visit, shopping, eating and sightseeing
June 30, 2014
Rated 5 out of 5 by grandmakk this hotel was great
They were very friendly and saw to our every comfort
July 4, 2014
Rated 5 out of 5 by nanuk The hotel respect is client
i would love to thanx the staff of the hotel i got stock in the elevator with 3 other ppl and the staff did all what they could to make it right give me a free night in a excutive suite plus a bottle of champagne they did not have to but still did because they care about the client... i would recomend this hotel to all and will go there again in the future thx for the great stay and specialy for the suite me and my wife love it
May 20, 2014
Rated 5 out of 5 by FFcash1234 Montreal trip
I got to visit your hotel on your worst day. The hotel pool flooded and took out the elevators. I had to walk up 24 flights to my room, but hey I liked the exercise. I got to say your staff were excellent in resolving the problem and hundreds either walked or waiting a long time for the service elevators. Overall, the entire hotel met my needs. Across the street to my meetings. Down teh road from the Eaton centre, close to Old Montreal, and about 20 minutes from the airport pending on traffic.
December 2, 2013
Rated 5 out of 5 by fergie1 Overall stay
I was very pleased with the service - I had requested a fridge in my room as I am a diabetic and this was accommodated. Thanks
June 29, 2014
Rated 4 out of 5 by Neal77 Birthday Weekend
Great location for seeing the downtown attractions including Old Montreal plus close to Metro for further out attractions.
Staff accommodated my request for a late checkout.
Hotel is near central Via Rail station which we used to come to Montreal!
Told staff at checkout that bathtub was not clearing water from our showers very quickly - our only fault with everything. Could use exhaust fan in bathroom is a suggestion.
May 15, 2014
Rated 4 out of 5 by Angie2 training with Roche Diagnostics
The Sheridan is a lovely facillity. The food for breakfast was delicious and well displayed. Consierge was awesome and arranged tickets for the hockey game for us. Upon check out though I had to make business calls to Roche and wanted that included in my bill to Roche. The attendant at the desk had already applied this to my bill and credit card and told me he had no authorization for this transaction. No other efforts to resolve this situation were applied. How unfortunate!
April 12, 2013
Rated 4 out of 5 by SafetyPat Nice hotel, but left a bitter finish...
Check-in process was quick & painless. The room is well decorated and proper. Bathroom was not too cramped; lighting is moderate... it could be brighter. Did not have a chance to use the pool/gym, but heard positive feedback from colleagues. At $15/day this Wifi fee is outrageous (free since I was there for a conference); speeds were good though. Getting charged $3/bag to store my luggage after check-out... outrageous! Overall, a nice hotel, but the extras can get to you...
April 15, 2013
Rated 2 out of 5 by Helene21 Raining inside the elevators
Unfortunately this was not the best stay due to the fact that when we checked in around 1745 it was actually raining in the elevators. As soon as the doors opened, rain was poring down the top of the door and actually kind of ruined the hair I had just fixed up...notwithstanding the rain on my leather jacket. I had to blow dry my hair when I got to my room so was a bit late for my business dinner. Then when we came back from dinner around 2130-2200 we had to line up for the service elevator for quite some time. In the morning I asked if complimentary coffee was served anywhere and was told I could go to the coffee bar to purchase some. I found out after by colleagues that I could have gone to the 37th floor...There was no apologies at any time for the inconvenience the water issues caused which kind of surprised me.
December 1, 2013
Rated 4 out of 5 by MikePfromBoston Good hotel, great location
Parking was super expensive, even for guest.
June 23, 2014
Rated 1 out of 5 by Swap Le Centre Sheraton-Montreal- Below expectations
Very unsatisfactory overall because
1. I could not get a microwave nor a refrigerator on the first day
2. The front desk did not bother to give me a call next day and show their interest if there is a possibility to help me with the arrangements.
3. I also wanted to extend my stay for complete week because my office was very closely located. They still did not bother to update me.
May 10, 2014