Rated 4 out of 5 by jrumble Staff make all the difference
I have stayed at this location countless times and admire the professionalism and dedication of the staff. In dealing with everyone from front desk, valet, and housekeeping, every single staff member has always been pleasant and offering to provide any assistance at all.
Location is great for shopping and restaurants, close to universities and downtown offices. Access to the Old port is a $15 cab ride away, but unless you’re going there out of necessity, proximity to Bishop and Saint Catherine is fantastic and more than adequate for impromptu activities.
The rooms (and specifically bathrooms) are a little dated, but the rooms are spacious and comfortable. This is a smaller building, so don’t be expecting any fantastic views of the city. The hotel does not have its own restaurant so they utilize a locally owned bistro that shares a common area- the food is mediocre at best and overly priced, so I would urge you to order in and refrain from order in-house.
November 15, 2015
Rated 5 out of 5 by TravelingMan Really Nice Sheraton in Montreal...
This is my Third different property I've enjoyed in Montreal and I really enjoyed this stay. They upgraded me to an Executive Suite on a high floor with views of the river and downtown, really nice. The Concierge level had some of the most incredible views and wonderful food. It was close to a bunch of options in the heart of the city as well.
November 13, 2015
Rated 5 out of 5 by bostontraveler14 Fantastic Sheraton!
This is what every Sheraton should be! Excellent hotel. Perfect location. Amazing staff.
November 9, 2015
Rated 4 out of 5 by RayD13 Central Location
This hotel is centrally located for all of Montreals shopping and tourism. Great staff. Easy Check in and out.
October 30, 2015
Rated 5 out of 5 by MrZero An Exceptional Experience from Exceptional Staff
The Sheraton Montreal has everything going for it to make this the perfect hotel. For me everything started with the exceptional professionalism, care and attention to detail provided by Alexandra from the Club Lounge. She made sure every aspect of our stay perfect.
In addition, the Sheraton has wonderful front staff such as Samia, Bassam, Fatima and the front desk manager Larissa who always made my feel welcome.
Kudos to all and the General Manager of the Sheraton for making this Hotel the Absolutely Perfect Hotel which SPG should be proud of!!
September 21, 2015
Rated 5 out of 5 by Blikster All the staff, from front desk to concierge to security, were courteous and very helpful!
A number of issues arose during my two-week stay and all were immediately and courteously addressed by staff at the hotel. First class service!
September 13, 2015
Rated 4 out of 5 by yaokc Good hotel, great location
This hotel is in great location. I went with my girlfriend for the long weekend, and enjoyed our stay. It is a block away from shopping and another block away from both subway lines. It is within walking distance to Old Montreal, night life, Chinatown and the waterfront as well.
A few days before my trip, Alexandra sent me an email confirming my arrival time. Being a platinum member, she upgraded me to a club level room (I am platinum so it wasn't out of the ordinary) and offered 2 drink vouchers as I was celebrating an anniversary with my girlfriend.
There were only a few minor issues during my stay.
There were times where I could hear through the walls, but it wasn't bad enough for me to complain about.
It would be nice to have cans of pop in the lounge. I had to wait quite a bit to get a glass of coke from the bar tender during the evening. All of the other lounges I have been to had cans in the mini-fridge with the water.
September 9, 2015
Rated 4 out of 5 by Flyingtailor Great location
This hotel has the best location in Montreal right downtown next to hockey restaurant's and shopping. Service was very good room was clean and comfy.
August 28, 2015