Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.7 out of 5 by 2248 reviewers.
Rated 4 out of 5 by good location pool area with slide was great October 4, 2013
Rated 3 out of 5 by not my best experience i stayed at the dolphin 9/29-10/3/2103 not my best stay the housekeeping was below average. i pd the $17 daily service fee and received no water delivery or condiments. when i asked the housekeeper, she said "Oh I ran out" I decided to go green (no housekeeping services during my stay) for the $500 daily spg points or $5 gift card to spend while you are there. still trying to get those overall, not my best stay but would recommend because i received the nurses discount and the rate was fantastic compared to disney rates October 4, 2013
Rated 4 out of 5 by Disney Dolphin Experience I'll be brief, very happy with the experience at the resort. Staff was extremely friendly and informative. We loved the pool and proximity to Disney. My only two pieces of feedback Self parking - last row needs a bit of expansion. Spots are a lot narrower than the rows closer to the building which can cause door dings. Quicker room cleanup. The room cleanup itself was great, but i thought it would be done earlier than it was. thank you October 1, 2013
Rated 1 out of 5 by Disapointed I had no plug to plug in my sleep apnea machine near my bed, as all the outlets were not accesible near the beds. Only one outlet on the lamp base which I was told not to use by the front desk. They sent me extension cord to use behind the desk that ran the internet service to my machine. Behind the beds was all dust. Will not recommend this hotel. October 1, 2013
Rated 2 out of 5 by Damp carpet I love staying here because it is so close to the parks, But I am going to reconsider coming back. On several occasions I have had issues when I invite people here. They are beginning to wonder why I keep coming. I had two rooms; the first was was as expected. The second one I had my family check in late on Saturday night for one night. In that room the air condition was not working, and after waiting a hour for engineering to fix the problem, we were moved to another room. That room was damp the carpet was wet. After calling the front desk we were told that a bell staff would be coming to move us. he handed us the keys and left. We had no idea where this room was. We went down to the front desk found out it was in a different tower, and made our way up. We went up to find that the room was again damp. Back down to the front desk. The manager found us another room, but by that time our three year old was just not going to be moved at 1:00am. Very disappointed in the whole situation. October 1, 2013
Rated 3 out of 5 by Just average....... Location is the best reason to stay at this property. It is walking distance to Epcot and Studios. Room was clean but had a musty smell. The bed was old and tired, pillow top had ripped away from mattress. The fridge barely got cool. This property is also heavy in extra fees. In addition to the room rate and taxes there was a "resort fee" and parking fee which added more than $35.00 to the bill. Pretty hefty charge for Internet and use of exercise facilities and I just read that the resort fee is increasing an additional $3.00 on 10/1/13. October 1, 2013
Rated 5 out of 5 by A Magical Experience My husband and I stayed in the Dolphin as a surprise trip for my fortieth birthday. The hotel was fabulous and I cannot say enough about the amazing staff! When we checked in, we mentioned my birthday and by the following evening we had not only an amazing dessert treat delivered to our room but a handwritten note from Eleni (who had checked us in). The location near Boardwalk and Epcot was prime and the pools and fitness center came in handy during our stay too! Thank you for an amazing stay! September 30, 2013
Rated 1 out of 5 by Dolphin down and out Where to start, the carpet needs some major attention. The shower rod can come off of the wall any minute now. Curtains hung improperly, and couldn't block out a nightlight. Room needs a good dusting. Bed was either short sheeted, or had a queen size fitted sheet, for a king bed, whichever the case was. Bed could probably use a new mattress too. Valet, and service, don't go together. they tell us to call down for our car 15 minutes ahead, what they don't tell you is that you may have to wait a half hour, for them to find your keys. The concierge was the only saving grace for the hotel, at least they could get us to our next destination. The hotel, in general, could use a major overhaul, and with all of the fees you charge a guest, you should start using those for upgrades, or at least a can of paint or two. September 30, 2013
Rated 5 out of 5 by Great Hotel Experience Excellent hotel, pretty good service, comfortable beds and nice rooms. perfect location. great price! September 30, 2013
Rated 5 out of 5 by Magical visit! We love visiting Disney World and The Dolphin made our vacation even more wonderful! Beautiful grounds, lovely lobby, comfortable rooms (great beds!), fabulous restaurants - and the service was terrific. Hope to visit again! September 30, 2013
Rated 4 out of 5 by The Dolphin Disney Experience This was a great location with easy travel distance by walking, Water Taxi and Disney transportation to all of the Parks. As guests of the hotel, you were also allowed to go early/stay late at select locations. Overall it was a great experience and we will definitely be back!!! September 30, 2013
Rated 4 out of 5 by Staff support The staff was friendly and helpful, except when we went to Guest Services to get more information about the Seasonal Disney pass. We wanted to upgrade our pass and the person at the desk was not very courteous and told us we need to upgrade the pass today and that she couldn't do it. We found out after we left that we actually have 14 days to upgrade and that the concierge could have done this for us. September 30, 2013
Rated 3 out of 5 by Disappointed visit This is the 3rd year in a row we stayed at the Dolphin for the Epcot Food and Wine Fest (we have also stayed for other reasons too). Our first room had ants on the dresser, a smelly bathroom/shower curtain and a musty room. We were "upgraded" to a resort view, which was a room with a view of the roof/ac, directly on top of it, NO view and no real upgrade. This room was warm and damp. We set the temp to 65 just to get the air flowing and get rid of the dampness. We had to put it at 70 while we slept. When we woke up, it was damp and when leaving/returning to the room you can smell the dampness/musty smell. I called guest services and they set up a dehumidifier and air freshener. We were out all day at Epcot. When we returned, things weren't at all better, it was still damp and smelled. We were very disappointed in our stay this time. Perhaps we had an older room? I don't know. We like the proximity to Epcot but may have to consider something else next year. September 29, 2013
Rated 1 out of 5 by So bad we left early and still had to pay for the day we didn't use. The wait to check in was long. Once we got to the desk they told us that we didn't have the king size bed we opted for. We also paid for a Epcot view that they gave us on the third floor from witch you could no even see Epcot so we asked to get moved to a higher floor and that they could do but we lost the balcony we wanted but still got charged for it. When we do get into our room the temp was set at 75 but the room was in the 80's. We had to turn the ac down all the way to get the room comfortable. The walls had marks all over them and the bathrooms are outdated. Once we did go to sleep we got woken up 3 or 4 times over the night because the walls are paper thin. September 29, 2013
Rated 1 out of 5 by Hotel needs work The hotel rooms were dirty, staff did nothing about. Made several requests that were not done. Messed up reservations. Hotels needs major renovations, dirty dishes left in room, mold in rooms, September 29, 2013
Rated 1 out of 5 by rooms need to be upgraded Counter and tile floors stained. Made the room look dirty. Carpet faded and frayed. Chairs small holes. One cup coffee maker with a 2 inch round basket and the hotel provided 4 to 5 inch round pod. Unbelievable. Very shabby looking in the east wing. September 27, 2013
Rated 5 out of 5 by attractive hotel/grounds, convenient, and excellent staff The lobby and rooms are tastefully decorated, sparkling clean and the grounds were beautiful. It was so convenient to be able to access two parks on foot but the one thing that stood out on this trip was how accommodating the staff was to me. They helped make this one of my best mini vacations. I would love to come back. September 26, 2013
Rated 5 out of 5 by Perfect Hotel This hotel was perfect in terms of location and facilities. We stayed for our honeymoon and could not have been happier. Our view of the Boardwalk and Epcot fireworks were perfection. Justin on the Concierge desk could not have been more helpful!! Hopefully we'll get the chance to come back and stay again. September 26, 2013
Rated 5 out of 5 by Exceptional Service We booked the Dolphin for a relaxing 4 nite stay. It was our first time away together in many years. We were upgraded and treated very well. Our room was wonderful. This hotel and the Swan are both very pretty properties and located right on the lake by the Boardwalk, Beach Club, and Yacht Club. Walking dstance to Epcot. So many places to see, restaraunt chocies, and other amenities nearby. Great location. September 26, 2013
Rated 5 out of 5 by Great Hotel, Outstanding Staff Highly recommend the Dolphin or Swan Hotels. We had a wonderful week, and enjoyed the hotel amenities, location, and easy access to all the Disney parks. September 24, 2013
Rated 3 out of 5 by Great swimming pools, small outdated bathroom. The room was comfortable and clean. The bathroom was cramped and quite outdated. Our room also had an odd smell to it. That was topped off the second night by someone throwing up just outside our room and the smell remained in the hall the remainder of the stay. The amount and variety of restaurants and shops right on the property was great and the quality of the food was good. Convenient transportation to Disney properties through a fairy and bus. Swimming pools were great. September 23, 2013
Rated 5 out of 5 by Thank You Staff was extremely helpful and accommodating. September 22, 2013
Rated 2 out of 5 by I'd check other hotels first Not your typical Starwood experience. Room was pretty filthy, staff pretty much ignored you, the only positive is that they extended my checkout so I wouldn't have to store my bag. September 22, 2013
Rated 3 out of 5 by Room Cleanliness We stayed in the hotel for 6 days. On the 3rd day, upon our return to our room at around 11:30 PM, we discovered that the room was not serviced. The room was not cleaned and the beddings & hygiene products were not replaced. Housekeeping failled to do its job. I called the front desk and the lady on duty was patient and listened to my complaints. She immediately dispatched somebody from housekeeping to deliver fresh towels & hygiene items. This was a redeeming factor. September 20, 2013
Rated 3 out of 5 by customer service problems room was not cleaned, called for towels, 2 hrs later we received same. Phone was not working and requested 3 times for repair. ordered pizza from room service and NEVER received same. Had fire evacuation in the middle of the night, September 20, 2013
Rated 3 out of 5 by Disappointment Not thrilled at this Hotel. Refrigerator didn't work...replaced. Lamp didn't work...fixed. Housekeeping missed us first night! Six o'clock and they are coming to make the beds and give us clean towels. Sugar, the candy shop inside and closed at whim. ( not open during posted hours twice during visit ) Just NOT impressed. was Disney. September 19, 2013
Rated 1 out of 5 by Nightmare experience instead of Magical We had our college reunion there at Walt Disney Swan and Dolphin Hotel. This place was referred to us for big events. The place is trying to live up to Disney Expectations but our over-all experience with our 100+ attendees from booking to rooms and especially our Event coordinator was a nightmare. The Team who planned the big event received more headache than help from the coordinator. He wasn't on top of things and didn't even show initiative to find out if he didn't know. We got the minority treatment evidenced in 90% of our situations. He would tell us one thing and later on another. When he was wrong he didn't admit nor apologize. When there was a mess with the booking, the staff told one of the attendees that it got messed up because the team made changes which wasn't even true. They won't and never admitted they were wrong in numerous occasions. When we clarified anthing, everytime you talk to someone else who ended up on the line, they didn't know the answer. There were only a few people who stayed on top of their game. This is the only time a Disney facility failed to meet my Magical experience and the team share the same sentiments. Even the phone in our room had a problem. You can only use the speaker feature and nothing else. The ceiling light cover in the bathroom was falling and we were booked in the corner where there was absolutely no view except the construction going on in the facility. They even said that room was an upgrade. This falls very short of my Disney Magical experience. The only time I'm frustrated about my Disney vacation and never staying in this hotel again. September 18, 2013
Rated 5 out of 5 by Loved Everything! I loved everything about the hotel! The room was perfect. The location is ideal for walking or taking a very short/ beautiful boat ride to Epcot or Hollywood Studios. I walked to The Boardwalk and had a wonderful time there also. Thanks, Teresa September 18, 2013
Rated 3 out of 5 by This hotel has a good location I was a little disappointed with the room decore, I thought it could be updated and our room smelled like mold. September 17, 2013
Rated 5 out of 5 by This hotel is the best at Dsiney World This hotel is great! Although there was a fresh coffee stain on the carpet in our room, the staff was excellent and met our needs. The room was extremely comfortable and the facilities are outstanding. We will back again! September 17, 2013
  • 2016-02-13 T06:28:52.326-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-33, bvpage2n
  • co_hasreviews, tv_2248, tr_2248
  • loc_en_US, sid_468, prod, sort_default
<<prev 31 32 33 34 35 ... 76 next>>