Rated 5 out of 5 by JLMOPKS Great location and setting
You can walk to the board walk area and Epcot and Hollywood studios. A quick bus ride right outside the hotel takes you to the other parks. The lobby is elegant and there are nice amenities like a lagoon pool and slide, movies in the pool, restaurants (one open 24/7) and a laundry. There is a spa, but it is pricey. Our view was horrible (of a roof), but we asked for a room near the elevator. We really enjoyed our stay. Resort fee and parking add to the cost. We were there for a conference and the facilities are great.
July 21, 2014
Rated 3 out of 5 by GrammySmith A little bit lacking
I was disappointed in my room. The door had issues closing completely. Had to be forced shut. The bathroom needs work - the vanity has a crack in the counter and the tub had deep marks in it. In fact I thought it was dirty until I used a washrag on it and found it was deep marks not trash. Water pooled in bottom of tub. Other than these issues the rest of the room was great. Limited view really meant limited but only there for 2 nights so it was sufficient
July 22, 2014
Rated 2 out of 5 by SBrutex Value is in the eyes of the beholder...
I am a business traveler and my perspective is much different than that of a family traveling to the park. I felt the room needed updates. The air conditioning barely worked. The cost of the room for the money was a terrible value. The price per night was comparable to a luxury hotel, while the amenities and surroundings were just average. Restaurant costs were excessive. $23.00 for a breakfast buffet, when many hotels offer the same quality of breakfast free with a night's stay? I get the whole "Disney" experience, but from my perspective, the price to stay was much too high for the experience.
July 18, 2014
Rated 4 out of 5 by Iceonfire Great location, great room
Overall, I had a terrific time, however, I had to phone twice to have my room cleaned on Saturday, and it was finely cleaned around 7 pm. Otherwise, the staff was amazing. Check in before noon, which was terrific.
July 21, 2014
Rated 4 out of 5 by QualityEngineeringMgr Overall Good Visit
The complementary bus transportation was very poor and disappointing. Not enough buses at critical times. On the return trip from Magic Kingdom many buses sat empty at stations while lines and lines of people waited at other boarding gates. There didn't appear to be any on-site real-time management and reassignment of buses. If there was, it was very poorly handled and that individual needs to be looking for another job..
July 19, 2014
Rated 5 out of 5 by Myssy Great hotel
Great Hotel and excellent service!!
July 21, 2014
Rated 3 out of 5 by bigd01 food prices outrageous
food prices at hotel are just way to high.
July 20, 2014
Rated 4 out of 5 by RayRay33 Mixed Emotions
Nice resort but definitely needs some updating. Rooms are your typical small hotel rooms but the bathroom area is TINY! One way many families save money on a Disney getaway is bringing their own food to eat in their room. There are no microwaves in the rooms so make sure you plan accordingly. The resort charges $25 to heat up something in a microwave and $15 if its an item you bought at the resort. Seriously? You are going to charge your guests to heat something up that they bought from you? Great pool area, the grounds were clean and well maintained. The close proximity to the Boardwalk, Epcot and Hollywood Studios is great and outweigh the negatives of the resort.
July 10, 2014